Great Service and very helpful staff. Booked in to have a tyre checked for a puncture, turns out my alloy had split on the inner rim. The guy recommended a local business that could weld it and got me... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Hiya all, I'm Tim and I've been going to Buckley tyres on and off for years and the team are brilliant.the receptionist is brilliant and very helpful and friendly just like the team that work there.ha... Toon meer
Bedrijf heeft geantwoord
Simply just worked after booking an appointment and arriving ahead of time my car was ushered straight into the garage and tech advised me that the tyre I was querying was in fact good but the rear we... Toon meer
Bedrijf heeft geantwoord
Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Buckley
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Mount Terrace Works, CH7 3AE, Buckley, Verenigd Koninkrijk
- 01244 544575
4,5
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely staff and very helpful
Lovely staff and very helpful. Didn't have to book so just turned up and they had my car done in less than 30mins. Will definitely be a returning customer.
17 juni 2026
Antwoord van Protyre Autocare - Buckley
Hello Jo,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Noticed whilst driving to work that my…
Noticed whilst driving to work that my tyre was flat, this was the closest tyre place to me and I hadn’t made a booking, I chanced it as the only other option was the call the AA or attempt to chance the tyre myself, even though they were really busy and only take bookings the staff were really helpful in fitting me in, great service and thankful for their quickness in resolving for me so I could eventually get to work, albeit an hour or two late
28 januari 2026
Antwoord van Protyre Autocare - Buckley
Hello Lewis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air con re gas
Booked the car in for its air con and got my days mixed up and went on the wrong day but they completed the job no problem. Thanks
3 juni 2026
Antwoord van Protyre Autocare - Buckley
Hello Jenni,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tracking and tyre fitted
Started my tyre change straight away, then was moved down the yeard for the tracking done. Superb work as usual
8 juni 2026
Antwoord van Protyre Autocare - Buckley
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Customer service was brilliant
Customer service was brilliant. Unfortunately after my aircon was re charged my system had a leak (my car is 15 years old) I called them to say the aircon wasn’t working. They arranged to look at it straight away, diagnosed the problem and re funded me the cost. Thank you for trying & being honest.
3 juni 2026
Absolutely useless contact
Absolutely useless. Found this garage through FixMyCar. They offered the cheapest price so I contacted them on the 24th May to try and book my car in for regas. They asked for my information which I sent back. Heard nothing. Wrote to them again 28th May, no response. Phoned on the 1st June and was promised someone would phone me, nothing. Rang again afternoon of the 1st and was told again, someone would phone me. Phoned again the 2nd June and was told only the manager can book in air con as he's the only one that is actually licensed to do the job. The manager wasn't in. I expressed my frustration but they said he would call me. No contact. I've given up and booked into another garage that's actually closer. Wouldn't bother with this lot, they couldn't organise a booze up in a brewery.
24 mei 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Buckley
Dear Customer,
Thank you for notifying us of your concerns. We are sorry this happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Told they would ring back with info or…
Told they would ring back with info or cost next day, had to ring up , still to info cost, never did get the info cost ???.
29 mei 2026
Antwoord van Protyre Autocare - Buckley
Dear Martin Large,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The mechanic / engineer was excellent
The mechanic / engineer was excellent. I believe that he has worked at Buckley tyres for 30 years plus. He advised me about the correct pressure for my tyres which wasn’t straight forward after reading the guidence on the side of the door
25 mei 2026
Just plain experts always use you
25 mei 2026
Audi in for Gold service
Put my Audi in for Gold service. All done with regas and helpful advice to use aircon more for it to last longer.
A week later oil light came on. Took car straight back to the same garage. Looked at it straight away. A fault with part fitted during oil change.
Got new part straight away and replaced oil. Done with in 1 hour half. No charge.
Can’t fault service.
Thanks all
18 mei 2026
Very helpfull and knowledgeable staff.
20 mei 2026
Turned up with a puncture without an…
Turned up with a puncture without an appointment, seen in 30 minutes,tyre repaired and good to go. An hour in total. Good price too.
16 mei 2026
Great price, great service
Great price, friendly and efficient staff and service. Would use again and recommend to others. Booking online is easy too
11 mei 2026
The service I received was excellent however
The service I received was excellent. Booking by phone was easy. My car was seen as soon as I arrived and the job was completed quickly. The only criticism I have is that whilst I was in the waiting room the lady on reception was berating a member of staff for not dealing with a customer correctly - I felt this was unprofessional and did not give a good impression.
13 mei 2026
Had Bulge in Tyre.
Had Bulge in Tyre.
New tyre Fitted and on my way.
Very Efficient.
Staff very helpful.
18 mei 2026
Good staff response to initial enquiry…
Good staff response to initial enquiry and prompt service at depot.
18 mei 2026
Antwoord van Protyre Autocare - Buckley
Hello Fred
We're happy to hear our team provided a good response and prompt service at the depot. Thank you for your positive feedback.
Best regards,
Eddie
Customer Care - Protyre
Staff friendly and informative
15 mei 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.