Protyre Autocare - Buckley Reviews 

2.501
TrustScore 4.5 uit 5

4,5

Mount Terrace Works, CH7 3AE Buckley, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great Service and very helpful staff. Booked in to have a tyre checked for a puncture, turns out my alloy had split on the inner rim. The guy recommended a local business that could weld it and got me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hiya all, I'm Tim and I've been going to Buckley tyres on and off for years and the team are brilliant.the receptionist is brilliant and very helpful and friendly just like the team that work there.ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Simply just worked after booking an appointment and arriving ahead of time my car was ushered straight into the garage and tech advised me that the tyre I was querying was in fact good but the rear we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autoremmenwinkel
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoservice
  6. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • Mount Terrace Works, CH7 3AE, Buckley, Verenigd Koninkrijk

  • 01244 544575

4,5

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(2.501)

33.340 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

That’s why I went absolutely…

That’s why I went absolutely disappointed even they didn’t bother fixed tracking.30 seconds guy said we can’t do it. I didn’t know business has been changed I wouldn’t go I hope they
Realise that place was honest and helpful
VERY SHAME

21 april 2026
Review zonder uitnodiging
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Dear Mr Kemal Yilmaz,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

I had a very good visit on Friday.

I had a very good visit on Friday.
The gentleman who fitted my tyres was excellent he explained everything that needed doing and was very efficient.
I have always come to this depot and have had great service.

10 april 2026
Beoordeeld met 1 van de 5 sterren

Tracking

I took my car into the north wales Buckley garage due to steering wheel vibrations at 65 mph. I was told the wheels needed alignment. The work was carried out, and the following day I noticed the steering wheel was not on striate and the vibrations were worse. I took the car back to be told the wheels also needed balancing. It’s a shame the car was returned to me with the work not carried out correctly, and a waste of my time having to return. No apologise given by the manager who happened to be on site at the time and called out the issue.

13 april 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Dear Marc,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 2 van de 5 sterren

My booking was for 9.30am as per my

My booking was for 9.30am as per my email, got told I arrived early as my appointment was 9.45am. It appeared the times had been changed but no communication and I was spoken too very rudely.

No warm welcome when arriving at the garage, I felt I shouldn't have been there.

Also very concerning I get told my brakes need replacing but my car was in a few weeks prior and being checked forvtyres and breaks but again no communication. When I mentioned this a new member of staff appeared who said my brakes were fine, no consistency at all in information being provided.

Ive been a customer of what was buckley tyres before protyre for years but I will not be revisiting as the service has definitely changed and your custom is not appreciated.

I think the whole idea of needing an appointment is ridiculous as you cant just turn up with a puncture you have to wait 24 hours before your tyre can be fixed.

4 april 2026
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Dear Samantha Sayer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 1 van de 5 sterren

Buckley tyres, never again

I have used Buckley tyres for over 30 years with excellent service under the previous owner.
You would always get sorted.
I have recommended Buckley tyres to friends and family. Not anymore.
I went in today as I had a puncture, when I went to the reception I was told that it is appointment only. When the receptionist checked for the next available slot it was in two and a half hours time. I said that the tyre goes down quickly, and would not stay inflated for that length of time, only to be told that was the next available slot. I said that I will have to take it somewhere else.
I went to Saltney tyres who were very polite and friendly, similar to the service you received at the original Buckley tyres.
I will be using Saltney tyres from now on.

4 april 2026
Review zonder uitnodiging
Logo Protyre Autocare - Buckley

Antwoord van Protyre Autocare - Buckley

Dear Mike Hickman,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

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