Down to earth, friendly, and knowledgeable staff. Very accommodating for a mot retest and were helpful with advice for the small job I did myself. Nice to find a garage that is trustworthy and not t... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB
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Lees wat reviewers zeggen
booked on line as unable to speak to anyone on the phone system. I was travelling from Southampton to Nottingham via Cambridge, and discovered I had a slow puncture due to a screw in my tyre and my... Toon meer
Bedrijf heeft geantwoord
I have used Protyre on multiple occasions. This time the appointment was running more than one hour late due to a computer failure. The gentleman checking me in was typing something and I waited a n... Toon meer
Bedrijf heeft geantwoord
How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Cambridge
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, Verenigd Koninkrijk
- 01223 411441
4,5
Uitstekend
1K reviews
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Waited longer than expected
Online it gives you a time 8.30 but when I got there and asked when will it be done they said this afternoon what ended up being about 1.30 so I had to wait around not knowing what to do
22 april 2026
Antwoord van Protyre Autocare - Cambridge
Dear Mr James,
Thank you for your feedback. We are sorry to hear that your recent visit to our Cambridge branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Poor customer service sent car back…
Poor customer service sent car back after lights come back on dash after passing mot ,the next day and told I’d need £157 to spend ,terrible
20 april 2026
Antwoord van Protyre Autocare - Cambridge
Dear George Rolls,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Cambridge branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Don’t believe all that you are told!
Went to have front 2 tyres replaced. Asked if they would check rear brakes as I thought they were sticking. Received call to say I needed a set of callipers as seized, new discs and pads for just over £900. Advised I should not drive car. I took my car to my own mechanic who replaced discs and pads for £330 and said my callipers did not need replacing.
15 april 2026
Antwoord van Protyre Autocare - Cambridge
Dear Correna,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I booked and paid for a Gold Service…
I booked and paid for a Gold Service when I got to the ProTyre this morning at 8:30am I was told they are unable the do the I paid and booked for as they were already fully booked. I asked for a refund and they were unable to do it there and then. I feel like I have been scammed. Wasted my time, petrol, having time off work.
11 april 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Cambridge
Dear William Shotton,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Good service and good price
The process was straightforward, appointment made and the team were ready and did the work on time and no issues. And this was during a bank holiday.
8 april 2026
The service is always excellent and the…
The service is always excellent and the advice fair and impartial. They never over sell
25 maart 2026
Good price fitted by friendly engineers…
Good price fitted by friendly engineers on time
23 maart 2026
Efficient professional service
16 maart 2026
Efficient and on time.
2 maart 2026
Efficient and good quality work.
23 februari 2026
Reliable, helpful, efficient
I have used this company many times. Staff are always friendly, polite and helpful. They do what is asked for and don’t try the hard sell. Recommended
27 februari 2026
Great customer experience
I dropped in over the weekend with a Ford EcoSport which needed a brake light replacing. I was greeted warmly and the light was looked at straight away.
The light box was a bit fiddly to get out, but the guy was very patient and friendly. I appreciated the efficiency as I had my children in the car.
Great customer care, fast and friendly, would definitely return and recommend wholeheartedly.
21 februari 2026
Review zonder uitnodiging
The best in my over 30 years of MOT experience
Friendly, understanding, helpful and professional staff members.
18 februari 2026
Still waiting...truly disappointing
I am yet to hear from the are manager or anyone regarding my queries. Truly disappointing.
2 januari 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Cambridge
Dear Ms Asiedu,
Thank you for leaving us a review.
We can see from our records that following your email and previous review, that your queries had been raised with the Area Manager. We have notified him that you are waiting for a response and he will be in touch with you in due course.
Kind regards,
Eddie
Customer Care - Protyre
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