I booked my car service at Cheltenham Protyre in September then rang and asked if the garage if they could check the brakes as my son would be driving the car to Heathrow which was quite a distance aw... Toon meer
Locatie
Wijzig locatieUnits C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB
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Lees wat reviewers zeggen
Pro tyre are excellent. Great communication, friendly staff and happy to explain things. They were very accurate timewise and were happy to let me drop my car off hours earlier. They will definitel... Toon meer
Bedrijf heeft geantwoord
These guys go out of their way to be helpful and professional. Just had my aircon done on a Corsa which isn't actually straight forward. There is a nice place to sit and work, good wifi and coffee. Wo... Toon meer
Bedrijf heeft geantwoord
I have been using Pro-Tyre Cheltenham for many years and have always received excelled service from the team. I recently took my car in for an MOT. The communication was clear and the process made... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Cheltenham
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, Verenigd Koninkrijk
- 01242 584757
4,6
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Had two MOT’s done and one was booked…
Had two MOT’s done and one was booked the day before. Very good service, timing spot on and no unnecessary upselling.
24 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Unrivalled knowledge about tyre…
Unrivalled knowledge about tyre specification and fitting
19 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Dan,
We're so glad to hear you found our knowledge and fitting service unrivalled. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Great service
Great service by Mark and his team. Couldn’t ask for a more personalised service.
Highly recommended.
22 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Dear Jane,
We're so glad you enjoyed our personalised service!
Your recommendation means a lot to us.
Thank you for sharing your positive experience you had with our team at our Cheltenham branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Easy to use booking system
Easy to use booking system, busy Saturday morning MOT slot but dealt with quickly and professionally. Would highly recommend.
17 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Patrick,
We're so pleased you found our booking system easy to use and that your MOT was handled quickly and professionally by the team in centre. Thank you for your kind recommendation!
Best regards,
Eddie
Customer Care - Protyre
Great service and very affordable rates
15 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
After discovering a puncture on the…
After discovering a puncture on the motorway, I tried several garages in Cheltenham, Mark and his team were the only ones who were helpful, very pleasant and fitted a new tyre quickly.
17 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Highly professional
Highly professional - I thoroughly recommend the team of technicians and mechanics at Protyre Cheltenham. They go above and beyond. Why go anywhere else? Plus a really easy online booking service.
3 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Really good service and advice
Really good service and advice - bought 4 new tyres and tracking check last week. They took time to show me what they were doing and any concerns they had. They made sure that the hubs were free from corrosion before wheels went back on and attention to detail was superb (making sure that the BMW centre logo was aligned to valve location was a nice touch). Really happy with the experience
12 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Matt,
We are so pleased to hear about your excellent experience with us. It is wonderful to know that our service, advice, and attention to detail met your expectations. We are especially happy that our in centre team's thoroughness and care made such a positive impression. Thank you for your kind feedback!
Best regards,
Eddie
Customer Care - Protyre
Nice professional job not scratched…
Nice professional job not scratched alloys, good price.
3 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Mr Betteridge,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Aircon regas
Booked aircon regas online at a good price. Arrived at the time booked and completed when they said it would be with no problems.
4 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Mr Keegan,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very knowledgeable and honest staff
Very knowledgeable and honest staff. Shame i didnt get a receipt and details of the service at that time and was advised it would be sent to me. Still waiting!
8 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Patrick,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Air Con Regas
Arrived a bit early was told that as soon as they had finished the previous job they would get straight on to mine. Asked to take a seat and help myself to coffee.
Once job completed results and usage was explained to me.
Staff were friendly and helpful.
Air Con all working great!
8 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Graeme,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service will recommend
8 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent staff and very efficient.
Excellent staff and very efficient.
Nice people to deal with.
You could do with two people on the front desk as the site is very busy.
It cannot help with your business.
8 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Dave,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
can't fault the service i received…
can't fault the service i received regarding the fitting of my 2 tyres but having booked on line with a given arrival time to be told it would be approximately a 2 and a half hour wait i think was a little off
3 juni 2026
Antwoord van Protyre Autocare - Cheltenham
Dear Mr Haines,
Thank you for leaving us a review.
We're pleased you found the service by the team in centre to be good. However, we're sorry to hear that you had a longer than expected waiting time. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
Good service happy with the result
5 juni 2026
Great service,great member who i spoke…
Great service,great member who i spoke with,lovely waiting area with free drinks facility 10/10 for my first time service.
20 mei 2026
Antwoord van Protyre Autocare - Cheltenham
Hello Christine,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Professional and super friendly staff
Professional and super friendly staff, both front of house and in the garage - despite being very busy.
29 mei 2026
Mixed experience
The online booking process was very slick enabling me to find the OEM tyres for my vehicle and select the fitting day and time.
I arrived 15 minutes early for my 10.30 appointment to be informed that the fitter was running 30 minutes late. I asked how long the job would take and was informed 30-45 minutes as it was only two tyres to be fitted and balanced.
No problem I could keep myself occupied in the waiting area for an hour or so.
After nearly two hours waiting I asked how long it was going to be, another 15 minutes I was told and sure enough after two and a quarter hours my vehicle was ready.
I inspected the tyres with the fitter and was satisfied with the quality of his workmanship. However the time to fit two tyres was woeful with no explanation coming for why the work had taken so long other than “oh we are busy”
So:-
Online very good
Pricing very competitive
Facilities (coffee) good
Workmanship good
Service Time keeping very poor
19 mei 2026
Antwoord van Protyre Autocare - Cheltenham
Dear Nick,
Thank you for leaving us a review.
We're sorry to hear that you had a longer thank expected waiting time. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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