Protyre Autocare - Cheltenham Reviews 

Excellent service. Very professional and helpful

Good customer service. Friendly garage with welcoming staff. Work is always done to a high standard.

Excellent service and very polite and helpful staff. Highly recommended, thank you very much

Excellent service and communication. MOT and service all complete, with no fuss !

I had so much help when I booked into Protyre for my MOT, they went above and beyond to get my car back on the road, I definitely recommend this place and I will 100% be coming back!

Initially I felt the tyre fitter was very helpful and honest. Fitted the one flat tyre but then tried to get me to have the other 3 replaced stating they were dangerous to drive on. Luckily I said I would get them done somewhere else nearer home. Took the car to kwik fit the following day and they said they did not need changing and there was still plenty of tread on them. Felt like they were trying it on just because I was a woman. Also made a right mess of the wheel itself, all scratched. Still waiting for them to email me a receipt. Would not return.

Used Protyre Cheltenham in past & always been very happy. This time, I had slow puncture on a back tyre so ordered & pre-paid for 2 new tyres in advance. The guys checked for issue & were able to repair it as in the right part of tyre which had plenty of tread left. They swiftly refunded what I’d pre-paid back onto card. This level of honesty & service is why I will continue to return to them & happily recommend. Many thanks to Mark & team.

Great service, always take my car there for maintenance.

Excellent service. Staff are all friendly and polite, the mechanic showed me what work was required and why, giving me peace of mind.

Very polite and efficient.
All of the family use these guys.

Got a flat and needed a special order tyre. They advised I drop the tyre off that day as it was a Saturday so they could save me time by having it already prepared to be put back on my car quickly the upcoming Monday. No nonsense process was with the cost.

I’ve been coming to this company over 15 years with lots of different company names.
Never had to wait one week to put one tire on my car till now
And never waited one hour to put one tire on my car till now
I think it’s very poor service. .
I Just wanted one tire, but they started looking for other things that’s wrong with my car to try to get more money out of me
I got the Same tire 11 months ago and they tried to put the price up by 40 pound on me.
Shameful. Outrageous
I will have to think about if I’m coming back to this company again after all these years.

Had tyres pre booked, turned up left the car, tyres fitted jobs a good one. Friendly and efficient

I had a good time here for my car maintenance and MOT. The staff- Mark and everyone else are so kind and helpful and quite thorough as well. Will definitely use their service again

Brought my car in for platinum service which I was advised that everything would be checked and my air con would be re gassed garage had my car all day.When picking up my car I was not advised that my locking wheel nut was broken they advised me that I needed new brakes and discs plus new caliper but I had only just had a mot previously at this garage and there was no advisory stating this my car was passed. I think that your prices are extortionate as I was given a price for doing brakes etc at over 700 pounds spoke with my family when I got home and they were appalled they took me to get car rechecked at their garage where they were informed that my brakes etc were ok so I have informed protyre that I would not be returning and my family were informing trading standards personally I think I should be compensated some of the price of 395 pounds for the service I was given

I have a 12 year old meriva the exhaust has never been off in 80,000 miles.
Had a middle section that was split they managed to get it apart saving me a whole new system ,and alot of money.
Gave 5 stars ,From the easy booking service ,good communication about the fault and parts I needed ,they certainly know their stuff.
Excellent service,
Would I recommend or use again......
ABSOLUTELY!!!!!

Staff were polite helpful and informative, nothing was too much trouble and the service was prompt and professional.

Mother inlaw had MOT there which was a clean pass.

Less than a month later had a service where they baffled her with jargon to upsell to there top packege at over £300.

Then told her her rear break pads discs and caliper needed changing at £700. I had them independantly inspected by a reputable garage i have used for years and were told theres nothing wrong with the breaks and there was 3/4 of the pads left, no disc lip and calipers were operating without fault.

I do not reccomend amyone use them especially as unneccecary upselling and claiming work needs doing that doesnt is illegal. We will be reporting to trading standards.

Really good communication and very flexible around when to fit me in to suit the other running about I had to do. Tracking was done promptly and the changes made were clearly explained.

No hesitation in recommending!

Clear efficient check of rear tyres and immediate fitting of new tyres.