Tyres seemed fine to go on long journey and techie said he had changed computer but 40 miles up the motorway had to stop and check tho ok but had to change computer
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Lees wat reviewers zeggen
Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be us... Toon meer
Bedrijf heeft geantwoord
All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Toon meer
Bedrijf heeft geantwoord
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Dumfries
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Verenigd Koninkrijk
- 01387 254433
4,8
Uitstekend
1K reviews
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Very helpful staff Very good service
6 juni 2025
Antwoord van Protyre Autocare - Dumfries
Hello Shirley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Honesty pays
Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, also in Dumfries. Honesty pays and I have now had them changed at Dentons. Customer receptionist was excellent.
11 juni 2025
Efficient service
2 visits this week and the lovely staff had both vehicles sorted quickly.
Wouldn’t go anywhere else for tyre service.
9 juni 2025
Antwoord van Protyre Autocare - Dumfries
Dear Mr Gilmour,
We're happy to hear that our team provided you with prompt service for both vehicles. We appreciate you choosing us for your tyre needs and thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Very knowledgeable helpful
Very knowledgeable helpful. Dealt with them before and had no problems. Always go to them regarding tyres.
4 juni 2025
Excellent service and price
Excellent service and price, very helpful staff
5 juni 2025
Review zonder uitnodiging
Tryetastic
What a great service had problems with computer on progress site always saying error with registration plate so knew what tyres I wanted . Went in seen Kevin had a discussion on miles per Yr I do etc and decided to go medium range with fallen all season tyre got 4 sorted for the following day went in at time arranged job done half an hr later great service
28 mei 2025
Really helpful,friendly and…
Really helpful,friendly and efficient.Would definitely recommend.
28 mei 2025
Very organised reception and efficient…
Very organised reception and efficient service. Would have given 5 if the guy had double checked my tire pressures.
28 mei 2025
The arrangement was handled very…
The arrangement was handled very efficiently and in a helpful way by the lady in reception
26 mei 2025
First class service from Kevin
Following conversation with manager Kevin
All issue’s completely resolved
Restoring my faith in dentons tyre service
Many thanks
Stuart.
20 mei 2025
Antwoord van Protyre Autocare - Dumfries
Dear Stuart,
Thank you for leaving us a review, and we're sorry to hear that you were not happy with the customer service received at our Dumfries centre.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Tracking issues
Took my daughters car in to get Tracking done as this had supposedly been done elsewhere, staff couldn’t have been more helpful, from releasing seized parts ( now I know it wasn’t done elsewhere) and rectifying the tracking my daughter now feels safe in her car Thank you Team Dumfries
21 mei 2025
Arrived early and asked for an…
Arrived early and asked for an alignment to be done also. Got on with replacing the tires and the alignment straight away, no fuss, no hassle. Didn't take long and I was soon on my way.
19 mei 2025
Protyre employees are very pleasant and…
Protyre employees are very pleasant and polite, they checked my back tyres as well as changing my front 2. The done the tracking on my car and then brought the car back to me. The guy did a great job and cleaned the slick of my tyres unlike some places where your left with goo around your tyre and alloy. Only downside was my appointment was 11am but due to a bank Holiday the day before my tyres were due in with there 11.30am delivery not there fault more of a computer error. Would definitely recommend.
14 mei 2025
Booked on line great savings quick…
Booked on line great savings quick service everyone was pleasant
14 mei 2025
Good service provided as usual with…
Good service provided as usual with staff being very friendly and helpful. Don't go anywhere else than the Dumfries Branch
14 mei 2025
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