Protyre Autocare - Durham Reviews 

695
•
TrustScore 4.5 uit 5

4,7

Pit Lane, Newton Hall, DH1 5HH Durham, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Booked my old banger in for an MOT, two new tyres and I was expecting to need a new exhaust box. The guys got it through the MOTd despite drive difficulties getting the correct exhaust box. Called m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had my MOT and annual service done with them. Staff were friendly and were happy to answer questions. Quick and efficient with the service. I actually arrived a little bit earlier than I should an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Darcys of Durham are a great garage. They will try to go the extra mile to help you out. The customer service lead by Simon is exceptional. He explains things clearly and without any condescension- fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service from the team here, 3rd time using Protyre in Durham in the last 6 months and very happy with the result. Knowledge and customer service are consistently good. Excellent us... Toon meer


Bedrijfsgegevens

  1. Bandenwinkel
  2. ook in
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoremmenwinkel
  6. Autoservice
  7. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • Pit Lane, Newton Hall, DH1 5HH, Durham, Verenigd Koninkrijk

  • 01913 757444

4,7

Uitstekend

TrustScore 4.5 uit 5

695 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(695)

33.081 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Really friendly staff

Really friendly staff. Always happy to help and fit me in.

30 oktober 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Jenny,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Very good

Booked my old banger in for an MOT, two new tyres and I was expecting to need a new exhaust box.
The guys got it through the MOTd despite drive difficulties getting the correct exhaust box. Called me to say when it was ready to collect and really clear in quoting the price and payment options. Great stuff, thank you

29 oktober 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Zoe,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

MOT & service w/ Protyre

Had my MOT and annual service done with them. Staff were friendly and were happy to answer questions. Quick and efficient with the service.

I actually arrived a little bit earlier than I should and they were happy to let me sit in the waiting area (indoors, it was raining that day).

20 oktober 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Great prices and a good service

Great prices and a good service

28 oktober 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Extremely knowledgeable and helpful in…

Extremely knowledgeable and helpful in terms of work required.Good communication and punctuality in terms of job completion

14 oktober 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Dear Mr. A Davison,

We are glad you enjoyed your experience with our team at our Durham branch.

We appreciate your positive feedback regarding our expertise and our commitment to clear communication and completing the job on schedule. It is our goal to provide this level of service consistently.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Beoordeeld met 5 van de 5 sterren

The garage manager took the time after…

The garage manager took the time after my service to explain what he had done and what to keep an eye on.

19 oktober 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Eric​,

We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Very impressed

Very efficient, with a friendly welcome. Very impressed. Would definitely use again.

14 oktober 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Friendly honest and efficient service

Friendly honest and efficient service

12 oktober 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Clare,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Mr Bhandari,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

A good place

A good place. Started on time and work professionally done. 🙂

7 oktober 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Darcys are a great garage

Darcys of Durham are a great garage. They will try to go the extra mile to help you out. The customer service lead by Simon is exceptional. He explains things clearly and without any condescension- found in some garages particularly towards women. Couldn’t recommend them enough!

2 oktober 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Helen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Regas great price via Groupon done in…

Regas great price via Groupon done in an hour car is now as cold as the baltic.

30 september 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Darrin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

The staff were very helpful

The staff were very helpful

30 september 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Always fast excellent service and never…

Always fast excellent service and never ripped off

23 september 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Jane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

excellent & efficient service

excellent & efficient service - many thanks

21 september 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Always friendly and provide honest and…

Always friendly and provide honest and excellent service from Darcys Durham

14 september 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Mr Castillo,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Great service Darcy garage mot on a…

Great service Darcy garage mot on a bank holiday

9 september 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Excellent.....

7 september 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Hello Lukas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

Booked for mot

Booked for mot
Quick appointment given and mot carried out in good time with explanation given

26 augustus 2026
Logo Protyre Autocare - Durham

Antwoord van Protyre Autocare - Durham

Dear Val, Durham,

We would like to thank you for sharing your feedback regarding the service you received at our branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Durham branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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