We arrived in the rain, the motorhome wouldn’t fit in the garage but regardless of the weather James got his waterproofs on and the fun began! I cannot praise all the staff for the help in finding th... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I used Protyre in Guildford for the MOT and service on my vehicle. Service was prompt, efficient and reasonably priced, as usual. What stands out for me is the quick and simple booking system - dire... Toon meer
Bedrijf heeft geantwoord
I popped in from the street as my Tiguan’s steering wheel was shaking a bit when driving around 70 mph. At reception, they technically offered a wheel balance and check. I expected that this ta... Toon meer
Bedrijf heeft geantwoord
The people working in this establishment are all honest polite and sincere practitioners both in the Reception Office and the Work area. I have used them over recent years and I advise people I know... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Guildford Moorfield Road
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, Verenigd Koninkrijk
- 01483 566355
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Protyre Autocare - Guildford Moorfield Road
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Guildford Moorfield Road
Hello Mr Lee,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great professional service
Great service the tyre ordered via a 3rd party was not the correct one delivered. I was advised that I also had another tyre that ideally needed to be changed. I phoned 3rd party & they cancelled
My order. Reordered them direct with Protyre & they recommended input both new tyres on the front & refit one existing tyre to the rear for a good balance. Very good service & attention to detail.
Becky was exceptional.
17 juni 2026
Antwoord van Protyre Autocare - Guildford Moorfield Road
Hello Yvonne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Book air-conditioning refill
Book air-conditioning refill , went there and didn't have to wait and very friendly staffs
17 juni 2026
Antwoord van Protyre Autocare - Guildford Moorfield Road
Hello Suman,
We would like to thank you for sharing your feedback regarding the service you received at our Guildford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have had my car MOT there for the…
I have had my car MOT there for the last eight years, I have always found them very helpful and amicable, I would recommend them highly.
15 juni 2026
Antwoord van Protyre Autocare - Guildford Moorfield Road
Hello Mr Hills,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very polite
Very polite, fully informed, easy to schedule/reschedule and will gladly come back again. It's just a shame that the place stinks bad from their neighbour and 'No' I don't mean MINI BMW.
Also, if you have a bad back like me, don't use their couch because I struggled to get back up.
8 juni 2026
Antwoord van Protyre Autocare - Guildford Moorfield Road
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Exceptional service
I can't fault how helpful the front of office staff were especially Becky. Very knowledgeable and helpful. Would definitely recommend to family and friends
13 mei 2026
Antwoord van Protyre Autocare - Guildford Moorfield Road
Hello Mr Johnson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Guildford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very happy and would recommend
All the staff were very friendly and I was kept informed at every stage. My car’s problem is fixed and the cost was very reasonable. Thank you very much :o)
3 juni 2026
Great service with very helpful staff.
Great service with very helpful staff.
Booking my vehicle MOT was easy on line and I could
select the time that suited me best .
3 juni 2026
The process was simple from beginning…
The process was simple from beginning to end from booking on line to getting the work completed in a swift and efficient style.
The staff were very helpful and pointed out a few advisories and provided me with a quote which was extra to what I attended for.
Great experience from the team
3 juni 2026
Always the best
Always the best. Would trust anyone else now. Helpful staff, prices are good and service is always quick!
3 juni 2026
Honest and efficient
25 mei 2026
Great team of people ,very friendly…
Great team of people ,very friendly ,informative and most importantly do a great job.
27 mei 2026
Overworked staff
The staff were lovely and clear, but they had too many customers and not enough staff.
25 mei 2026
Antwoord van Protyre Autocare - Guildford Moorfield Road
Dear Phil Leach,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Lovely staff
Lovely staff, good at what they do & reasonably priced. What more fo you need.
25 mei 2026
Protyre Guildford - Simply The Best!
The team at Protyre Guildford are just brilliant.
THE best customer service you will ever receive in a garage, they take such great care of your vehicle as well as you. Fair, reasonable and transparent prices. Truly not a better garage to take your motor to!
Becky, Mick, James & Adam - thank you so much for looking after me and my car, and getting it through it’s MOT.
19 mei 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.