Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the ai... Toon meer
Bedrijf heeft geantwoord
Been going to Protyre in Lake for years bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally Thank you very much as always Pro... Toon meer
Bedrijf heeft geantwoord
Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around. Competitive price and easy booking system which I will use again.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Isle of Wight
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Verenigd Koninkrijk
- 01983 401000
4,6
Uitstekend
1K reviews
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Always cheerful and very nice guy's
Always cheerful and very nice guy's. trust them with my car, and the repairs.
16 februari 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Protyre Autocare - Isle of Wight
Dear Mr Richards,
Thank you for taking the time to share your feedback.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Efficient and easy to book
3 februari 2026
Fantastic
Fantastic staff went above and beyond to assist and getting my car through the MOT to get me back to the mainland in time we’re definitely recommend to anyone who needs anything done in the car on the Isle of Wight
7 februari 2026
The most friendly and helpful staff!
The most friendly and helpful staff!
Made the stressful situation so much more reassuring
Very good service and value for money
11 februari 2026
New tyre
I arrived at Protyre, Lake, Isle of Wight. Urgently needing a new tyre. They did have my tyre in stock and understandably after a wait they replaced my tyre. The chap on reception went the extra mile in helping me out as I didn’t have my phone on me to contact family, he kindly let me use his personal phone.
9 februari 2026
Great service good price for M.O.T'S
Great service cheap price for MOT'S Would recommend
21 januari 2026
Antwoord van Protyre Autocare - Isle of Wight
Dear Customer,
We appreciate you taking the time to leave us this fantastic review!
We're happy to hear that you found our service affordable at our Isle of Wight branch and recommend us.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Basic service
Done what it said on the tin
Basic service booked on line the night before
23 januari 2026
A very pleasant experience.
Easy to use web site to select a fitting day and order and prepay for tyre products. Turned up at selected time on day requested and tyre fitted in 20 minutes whilst I relaxed with a free coffee. very pleasant.
21 januari 2026
Review zonder uitnodiging
All staff were helpful
All staff were helpful, knowledgeable and respectful. Also after doing the job required, I needed to return due to a warning light. They sorted the minor problem out in no time.
14 januari 2026
Brilliant firm not only did they tell…
Brilliant firm not only did they tell me that it was going to cost alot they did it in the same day. Friendly helpful team at lake put me at ease. Took it in at 9am was back at 4 2 year waranty so grateful to the team rhere
14 januari 2026
Drumming up extra trade or looking after the customer ??omer??
Fitting and ordering tyres great.
After fitting i was told my brake pads were low and would need replacing. On top he then added the discs are showing signs of wear and would also need replacing. I was then given a quote. Went to three other dealers including suzuki all said there was no problems with discs. Also suzuki pointed out to me they had been replaced three years ago. Am i being unfair that this was possibly a scare tactic to drum up trade!!
12 januari 2026
Antwoord van Protyre Autocare - Isle of Wight
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Problem identified.
Fitted me in at short notice. Checked the balanced in one wheel and highlighted the problem with the 2nd. Pointed me towards company on estate (CNC Coatings) who could fix.
5 januari 2026
Antwoord van Protyre Autocare - Isle of Wight
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always quick and helpful getting on
Always quick and helpful getting on, no fuss when in, stick to times they provide as best as they can and always a good price
19 december 2025
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