I was impressed by the service I received from Micheldever Tyres. I booked an appointment on-line and was pleased to be directed out of the queue for an on-time replacement of 4 tyres in little over... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieMicheldever Station, Winchester, SO21 3AP Winchester, Hampshire, GB
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Lees wat reviewers zeggen
Booking of tyre was easy, price is reasonable, the staff was friendly. The main issue was the wait time, there was a wait time when I arrived on time to the allocated slot but still have to wait in th... Toon meer
Pretty quick, polite helpful staff, decent place to sit and wait. Took 50 mins arrival to leaving after front 2 tyres chaged and tracking done. Same day service aftwr booking online.
Bedrijf heeft geantwoord
A great price and service, these are my go to for tyres as I drive high mileage with a car which has high torque and likes to eat tyres. I've recommended Protyre Autocare - Micheldever Station to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
COVID-19 Update & FAQs Buy Online
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Micheldever Station, Winchester, SO21 3AP, Winchester, Hampshire, Verenigd Koninkrijk
- 01962 774437
4,4
Uitstekend
3K reviews
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Great customer service
31 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Hello Anglea,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service and very helpful
31 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
1A SERVICE
1A SERVICE. BEST WORLDWIDE TYRE SHOP GARAGE. FRIENDLY QUICK. SAFE. HIGH QUALITY. 1A THANKS A LOT HIGHLY RECOMMANDED
31 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Hello Kerstin,
We would like to thank you sharing your feedback regarding the service you received at our Micheldever Station branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have bought tyres from you for years…
I have bought tyres from you for years and have never been let down. All staff are charming, efficient and knowledgeable. Keep up the good work.
24 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Hello Mrs Hope,
We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Missing valve caps after having 4 tyres…
Missing valve caps after having 4 tyres fitted £1050 in total pretty poor show Micheldever protyre
28 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Dear Customer,
We appreciate you bringing this to our attention. We are sorry to hear about the missing valve caps after your recent tyre fitting.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Competitive and professional
I use Protyre in Micheldever Stn regularly as it’s prices are always competitive and the service is spot on…..
It’s a shame they stopped doing motorcycles as I used to take bike there as well as my car!
28 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Hello Chris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Waiting for my puncture to be repaired
Waiting for my puncture to be repaired, people who came in after me getting theirs done before me. I asked a lady if mine had been done, and he said it should have been. He went to check, it was still on the side not touched. He did do it himself in the end. Also in queue, chap said a car will be coming to the front because he had paid to jump the queue. I find that disgraceful. We all had been waiting. I have always had such a good experience in the past.
24 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Dear Anne Backshall,
Thank you for bringing these concerns to our attention. We are truly sorry to hear about your recent experience, especially given your positive past interactions with us. We understand your frustration regarding the wait time. We can confirm that your feedback has been raised with the management team.
If you have any questions or require any assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Horrendous queues
We booked a time slot, but that made no difference. Sat in a queue for 3 hours. Absolutely no point in having a booking system.
Service was good from the fitters and they were very apologetic.
26 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Dear Mr Bird,
Thank you for taking the time to share your feedback.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Appointments and fitment.
First appointment was booked on the 18th July of which took hours for 2 new front tyres fitted dating back to 2024, also wheel alignment, since then until 22nd August my steering wheel would shake at speed.
My second appointment on the 22nd August was for 2 more tyres the same brand this time made this year 2026, also to have the front wheels re-balanced of which has rectified the issue of my steering shaking.
Although everything came together in the end after an additional visit, my appointment was for 12 and my car didn't actually get worked on until gone 2pm making me late for a family event that had been planned weeks prior for 3pm and I live in Basingstoke.
Nothing was compensated or even done about the lateness on appointments first & second visit, also the lack of concentration when it comes to balancing wheels the first time round.
22 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Dear Conner Cook,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
The mechanics who looked after my car…
The mechanics who looked after my car were thorough and pointed out the problem (my car had been checked only a few weeks before) straight away.
The repair was carried out the following day and it was like driving a different car.
I felt safe again.
Thank you
20 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Hello,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Micheldever Station.
Best regards,
Eddie
Customer Care - Protyre
Very good service
24 augustus 2026
Having booked and paid for tyres and …
Having booked and paid for tyres and front wheel alignment and arrived 10 minutes early I was made to wait 2 hours before get my vehicle back. Plenty of staff strolling about but only 3/4 people working at any one time then swopping over while the other 4/ 5 stood around chatting. I feel that the va va voom of customer service leaves a lot to be desired.
19 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Dear Peter Morton,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer than expected waiting time.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Rear Tyres change of Honda Jazz (GK3/Red)
The mechanics were very nice. They placed seat cover on my driver seat. The tyres repalcement were quick. The mechanic shared the torque value to me because I did not know the torque when I put my spare wheel on (he said I made the way to them so it's alright anyway). They taught me how to clear the deflation warning with me before leaving.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Micheldever Station
Hello Kingyee Ko,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Micheldever Station.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Called in with a flat tyre
Called in with a flat tyre - I was told that I had run flats on the front(one of which was the flat) but that my pair of new tyres on the rear weren’t in fact run flats at all. Luckily I had my son with me(who is a car mechanic) who confirmed that they rears were run flats?!?
19 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Dear Christopher Tinkler,
Thank you for taking the time to share your feedback.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Quick accurate quites for tyres
Quick accurate quites for tyres, prompt service on arrival
17 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Easy to book online. The staff are so friendly. Great value too. Very efficient. Will definitely be back!!
14 augustus 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Micheldever Station
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick Turnaround
Very quick turnaround time to fix my car, and very much appreciated.
12 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Hello Janet,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
huge deterioration compared to 10 years ago...
The disconnect between the protyre website and onsite is disappointing and unnecessary: "we can't change the order here, you'll have to cancel online and re-order", "that discount is only available for online orders" etc. the (formerly clean) wheel fitted with a new tyre was now filthy and the wheel and tyre smeared with grease. The tyre was inflated to 42 psi, 6 psi above the rest. Micheldever used to be my go to for tyres... Never again.
12 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Dear Customer,
Thank you for taking the time to raise your concerns. We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very quick and easy to book online
Very quick and easy to book online, I did an 8am booking and the staff were very efficient and I was told what time my booking was likely to finish and it was more or less the right time, I had a pair of Tyres done and also the alignment. Saturday the eighth
Good prices and I wouldn’t hesitate to recommend them
They did fit me for Tyres two years ago as well, and I was pleased with the Service then
8 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Hello Ivor,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Poor service ☹️
I had pre-booked a 15.00 appointment to have two new tyres fitted and the tracking checked (I was unable to book the online offer for tracking/adjustment).
I ended up in the queue before being directed to the tracking bay once I reached the front. I had the tracking adjusted as an extra and then waited for the new tyres. After two hours I was able to leave, only to return some 15 minutes later as the steering was badly pulling to the right. I was attended by one guy who decided the front and rear wheels needed swapping. This helped the steering problem but the tyre pressure alarm set off, I checked the pressure when I got home to find the two (new) front tyres had only 20psi, the rears also had issues.
I have used Micheldever for many years with no problems but this was unacceptable service.
12 augustus 2026
Antwoord van Protyre Autocare - Micheldever Station
Dear Steve Bevell ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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