Protyre Autocare - Newark Reviews 

326
TrustScore 4.5 uit 5

4,6

96 Northgate, NG24 1HF Newark, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very quick and efficient service. I had a blowout of the A1 last Thursday and rang in the afternoon to order a replacement tyre which arrived next morning and was changed for the new one and I was on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff, service, price and overall experience cannot be beaten in Newark in my opinion. Thank you guys. Refurbished office deserves a mention, worth every penny to brighten the place up.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Good price on tyres , fitting good , waiting area much improved . Disappointed that tracking wasn’t checked after fitting tyres was told old tyres worn even and didn’t need checking ??

Beoordeeld met 5 van de 5 sterren

Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... Toon meer


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autoremmenwinkel
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoservice
  6. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • 96 Northgate, NG24 1HF, Newark, Verenigd Koninkrijk

  • 01636 493070

4,6

Uitstekend

TrustScore 4.5 uit 5

326 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(326)

33.606 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

I have been used branch for many years Update

I have been using this branch for very many years. It is still called Selecta Tyre at Newark. I have just had a new tyre fitted and a puncture repaired. I also had front discs and pads replaced on the 1st May. The problem ls that one of the lockable wheel nuts is missing and has been replaced with one of the old original wheel nuts that were in the hatch. I have rung the branch to complain. Based on this experience, how could I use this branch again?

I should also point out that I had to make three trips to the Newark branch before the puncture was successfully repaired, but at least I was not charged and I thanked Protyre for that.

Update: I am pleased to say that I have been supplied with a new set of lockable wheel nuts which I have fitted and all is now well. It has been hard work resolving this issue but we have get there. Many thanks to the area manager, Simon, and the branch manager Kallum.

20 mei 2024
Review zonder uitnodiging
Logo Protyre Autocare - Newark

Antwoord van Protyre Autocare - Newark

Dear Douglas Howcroft,

Thank you for bringing this to our attention. We are sorry to hear that you are not happy with your recent visit to our Newark branch.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Georgia
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Excellent service, easy booking

I use Protyre recently for tracking and alignment on my front wheels. The booking process was simple, all done online. Everything went perfectly in the workshop thank you very much.

22 april 2024
Beoordeeld met 1 van de 5 sterren

Firstly as this was on a bank holiday…

Firstly as this was on a bank holiday morning, the team at Newark was fantastic at getting me in.

Had 2 new tyres fitted, also paid to have tracking done.

On collecting my vehicle they said all tracked up and complete.

The next day on my way to work I had a shuddering through the steering wheel.

I called in to a garage near work, they had a look and said both track rod ends had worn, one with no rubber in.

So I told them tracking been done, of which they replied they couldn’t have been.

I phoned the manager at Newark and he just said it was tracked

10 april 2024
Logo Protyre Autocare - Newark

Antwoord van Protyre Autocare - Newark

Dear Andrew,

Thank you for leaving us a review of your experience and notifying us of your concerns regarding the tracking. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 1 van de 5 sterren

Unsolicited emails

Unsolicited emails, no email validation before contact.

27 maart 2024
Logo Protyre Autocare - Newark

Antwoord van Protyre Autocare - Newark

Dear Patrick H,

Thank you for reaching out to us and bringing this to our attention.

We can confirm that this has been raised with our Customer Database Team, they will investigate further and remove you from our marketing emails.

We apologise for any inconvenience caused.

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Slick Service

I called to check availability of some tyres and was told that did not have the one's I wanted. I was offered an alternative and arranged a fitting on Saturday morning. I arrived a little early so went across the road to the shops to kill some time. The tyres were fitted within the hour and I was again on my way. Good Price, Excellent service what more do you need.

9 maart 2024
Beoordeeld met 5 van de 5 sterren

Excellent Tyre Team Straightforward discussions at initial…

Straightforward discussions at initial contact along with very competitive pricing of my four tyres.
Tyres arrived promptly and booking a slot to have them fitted was a breeze.
I arrived late on the appointed day but it didn't put these lads out of their rhythm at all. They got on to my job immediately and were polite and very efficient.
I was driving away all finished in about 45 minutes.
I'd certainly give them my business in the future.

5 maart 2024
Beoordeeld met 5 van de 5 sterren

Excellent Service

The staff are engaging , polite and knowledgeable, they are quick to try to meet your needs.
I drive 4500 miles a month so have become a frequent customer , and I am happy to be a client based on the above tyre choice and value for money

6 maart 2024

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