Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... Toon meer
Bedrijf heeft geantwoord
Friendly and very professional service. As a lady I don't feel uncomfortable taking my car there. The staff are welcoming and get the job done in good time. The cost is excellent.
Bedrijf heeft geantwoord
Friendly, competent and engaged management and staff, very polite and courteous whether you have a Benz or a bucket. Service at Poole is fast and very honest about the work needed and the price and w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Poole Cabot Lane
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, Verenigd Koninkrijk
- 01202 659911
4,7
Uitstekend
3K reviews
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Friendly and very professional service
Friendly and very professional service. As a lady I don't feel uncomfortable taking my car there. The staff are welcoming and get the job done in good time. The cost is excellent.
7 september 2026
Antwoord van Protyre Autocare - Poole Cabot Lane
Dear Ms Overington,
We are so pleased to hear that you had such a positive experience with our team at our Poole Cabot Lane branch.
We always strive to provide professional and welcoming service to all our customers, and we're glad we achieved that with you.
Thank you for your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Huge fan of Protyre Poole
Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their own especially need somewhere that feels safe and comfortable and this is it!
I can’t fault the team at all, hence why they are always busy!
7 september 2026
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Richard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Michael,
Thank you very much for leaving us this 5-star review. We always strive to ensure our service and pricing are the best they can be, and we are delighted to hear you are happy with the service you received. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Very good service pleasant staff and my…
Very good service pleasant staff and my car was serviced and MOT gave me a call when ready
28 augustus 2026
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Ms Smith,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Three bad experiences
Three bad experiences: 1) not enough adhesive applied to new tyre so it went flat over the weekend and caused great inconvenience. Had to get tyre fixed somewhere else. 2) Moved tyres around axles to accommodate new tyres. Pressure on same axle not checked or adjusted so that tryes on same axle had very different pressures. Not acceptable. 3) Requested oil change but oil still dark when checked immediately on site. Raises doubts about whether oil changed properly or whether new filter (as requested) fitted leaving old oil in situ.
31 augustus 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Poole Cabot Lane
Dear Customer,
We're sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Excellent Service and Expertise
25 augustus 2026
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Garry,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at Poole Cabot Lane. We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Mr Wilson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service from great people who…
Great service from great people who understand the need to balance family support times and work opening times.
31 augustus 2026
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and extremely efficient service…
Prompt and extremely efficient service obtaining pair of unusually shaped front wipers for my Toyota Hybrid
31 augustus 2026
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Anne,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Amazed service 🤩
Really happy with the service at Protyre in Poole. I needed a tyre changed quickly as I was on holiday and they were so helpful from start to finish. Everything was done quickly, professionally and with no fuss. The staff were friendly and made the whole experience really easy. A massive thank you to Manager James, Chris - No 2 & Fitter Jim.
I Would definitely use them again and highly recommend them! ⭐⭐⭐⭐⭐
28 augustus 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Melissa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
A Good Job
Car taken to workshop at time booked. All wheels needed to be moved and this was done well. Staff behind counter very polite and accommodating.
28 augustus 2026
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Lesley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Appt to have a nail removed.
Booked an appt to have a nail removed.
Staff were welcoming and knowledgable about the process and likely timeframe.
Work successfully / quickly completed and at a very reasonable cost.
Waiting area was clean and well maintained and the free coffee was appreciated.
28 augustus 2026
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Jonathan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Lynn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Searched online and Protyre were by far…
Searched online and Protyre were by far the best price with a 20% discount on Premium tyres. Booked and paid online.
Excellent service as always and job completed in good time.
26 augustus 2026
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Ann,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our customer service is excellent and our prices are fair, so we are delighted to hear that you are happy with the service you received from the team. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello Eileen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Satisfied customer
Always get friendly greeting and conversations with reception staff. Have dealt with Protyre for numerous years and have always been pleased with service. Keep it
24 augustus 2026
Antwoord van Protyre Autocare - Poole Cabot Lane
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Poole Cabot Lane
Dear Mihai Dumitrache,
Thank you for your feedback. We are very sorry to hear that your recent visit has not been a positive one for you on this occasion.
We would like the chance to investigate this matter further for you. Your concerns regarding the wait time and the missing wheel nut covers have been brought to the attention of management, and they will be in touch as soon as they can to discuss this further.
Best regards,
Eddie
Customer Care - Protyre
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