From my initial arrival at Protyre in Rugby, the staff were very helpful and friendly. I was given an approximate time my car would be completed and when I returned to collect it I didn't have to wait... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a puncture in my 3 month old Ford Puma, contacted Protyre and was told to come straight down, pumped the tyre up and made my way to Paynes Lane, I was attended to straight away, they had a su... Toon meer
Bedrijf heeft geantwoord
Hardly anywhere now to MOT a motorcycle in Rugby, staff made me feel extremely welcome and offered me a free hot drink whilst I wait. Easy to book and very easy to find! I found out that they also... Toon meer
Bedrijf heeft geantwoord
I always shop around for best deals on tyres for my motorcycles and car,ProTyre always come up with the lowest price and also hard to get make/sized motorcycle tyres just like this week supplying an A... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Rugby Paynes Lane
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
11 Paynes Lane, Rugby, CV21 2UH, Rugby, Warwickshire, Verenigd Koninkrijk
- 01788 542292
4,6
Uitstekend
2K reviews
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Local
Local, pleasant and efficient. Helpful and able to find availability when our vehicle dealership wouldn't
3 augustus 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Mrs Mills,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team were able to assist you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Experience
Everything went well except the receptionist did'nt pass on my comment of which tyres needed changing.This was found out by the tyre fitter who tried to put an 18 inch tyre on a 17 inch wheel.He sorted the problem when he found the correct wheel in the boot.
31 juli 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Dear Roy,
Thank you for leaving us a review. We're pleased that the majority of your experience went well, although we are concerned to hear about the miscommunication. We have passed this feedback onto the area manager to investigate further to prevent it happening in future.
If you have any question or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Tyre change review
The lady at reception was very polite and welcoming and the service was quick. I wish that the staff could’ve cleaned up a bit more as it was presented to me with marks over the tyres and grease over the alloys.
29 juli 2026
Fantastic service
Fantastic service, have fit me in twice. The waiting area is a quiet calm space where you can sit and work if needed.
29 juli 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Sarah,
We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly & expert care
I was dealt with in a friendly, quick & efficient manner. My car air conditioning is fixed and working 100% now thanks to Protyre.
24 juli 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Julia,
We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Failed motorcycle mot with made up…
Failed motorcycle mot with made up "major defect" then was told they couldn't touch it so I took it to a proper motorcycle test centre and they passed it. I know it's a drop in the ocean but they have lost my custom for good. Never going back!!
20 juli 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Rugby Paynes Lane
Dear Sheldon Aldridge,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always used these for my motorcycle…
Always used these for my motorcycle tyres. Good price, quick fitting.
My only gripe is the confusion on the booking system. The drop box option is for fitting to rims only not to bike. However a quick call reassured me they still fit to bike.
22 juli 2026
I arrived for my cars MOT
I arrived for my cars MOT, dealt with quickly. Just over an hour and i was collecting my car again.Fantastic service. Staff were polite, great price and easy to book online.
22 juli 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Lisa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
All round a great garage
Easy to book online, competitive pricing, warm welcome, free hot drinks, lovely waiting room. Can watch MOT if you wish
22 juli 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Miss Shand,
We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Shelley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Experts and great service
This was the third garage I took my car to for a loud humming sound accompanied with vibration. No one else was able to find the problem but the mechanic here knew what it was and got it sorted. They also checked all the other things that other garages had flagged and confirmed all was okay there. Amazing team, and great experience
14 juli 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Freya,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Zero level of knowledge
20 juli 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Dear Maria,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
GreT service to solve the tyre issue…
GreT service to solve the tyre issue without replacemento
15 juli 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional
A very polite, efficient and pleasant experience. Have been to Protyre Autocare, Rugby for many years. Always come away feeling the staff have been fair, professional and honest. Would always recommend.
6 juli 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Mr Aaron,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Would recommend
So straightforward to get a quote and subsequent service and MOT. Everything was very well explained and they were able to accommodate my timings which changed on the day.
Everyone very friendly and professional.
10 juli 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Maxine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
An exceptionally good experience
An exceptionally good experience. I needed a tyre checked before going to my father's funeral. Compassionate as the woman behind the counter was, she arranged for someone to check it immediately and assure me there was no risk involved driving it. The kind mechanic who explained it was all fine was patient and kind.
Honestly, this team stood out for kindness and effectiveness just to be supportive to someone else. That is worth mentioning. Thanks.
8 juli 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Gwen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and staff
Excellent service. The staff are knowledgeable and extremely present, Thank you
8 juli 2026
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Rugby Paynes Lane
Hello Pete,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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