They ansqwr the phonw and understand your problem. They were busy but got it done in a couple of hours I would definitely reccomend going straight to them as they dont mess you abour or rip you... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great price on MOT- excellent customer service from moment I walked in. MOT completed on honestly and on schedule. Excellent feedback report provided. Thank you.
Super team , great communication and prices when you pre book on line. Excellent customer service and car was ready before due collection time with a full breakdown verbally and written on work carrie... Toon meer
Bedrijf heeft geantwoord
Reliable and trustworthy. They charged a fair price, conducted themselves professionally and did exactly what they said they would. They didn't look for additional work and treated me with respect.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Southam
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Southam Drive, Southam, CV47 0RB, Southam, Warwickshire, Verenigd Koninkrijk
- 01926 813510
4,7
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My car went in was done straight away…
My car went in was done straight away and then waited 20 mins for my car to be returned and then I found I had the wrong tyres to what I ordered not happy.
The manager had a lot to be desired in how he handled the situation and tried to blame me won't be returning
31 december 2025
Antwoord van Protyre Autocare - Southam
Dear Marc Ivey,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Helpful and speedy.
Booked in for MOT and service just before Christmas. Really helpful staff behind the desk, speedy service and MOT. Kept me well informed about progress. I will be back.
29 december 2025
A very efficient service
A very efficient service. Informative about what they were doing and why. Price matched.
29 december 2025
Antwoord van Protyre Autocare - Southam
Hello Mr Harrison,
We would like to thank you for sharing your feedback regarding the service you received at our Southam branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Southam
Hello Jonathan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly service with a smile and…
Friendly service with a smile and flexibility as always.
24 december 2025
A pleasant experience.
MoT was done straight away while I waited. Staff are friendly and helpful.
Very pleased with process.
16 december 2025
Always receive a super service from…
Always receive a super service from Southam Tyres. Guys all very helpful.
19 december 2025
MOT experience very straightforward
MOT easy to book, and work was completed in a timely manner. Would happily use again.
17 december 2025
Antwoord van Protyre Autocare - Southam
Dear Garrath King,
We appreciate you taking the time to share your positive experience you had with our team at our Southam branch.
We're happy to hear that we've consistently met your expectations over the years.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care- Protyre
Car breakdown at the wrong time.
Unable to get my car to the schedule booked in time due to a breakdown. Protyre were extremely understanding, and let me re-book at a time thatsuited me. A second tyre was also replaced when a slow puncture was identified and unknown to me.
Great team, very helpful.
25 november 2025
Friendly and efficient service…
Friendly and efficient service completed in short time
15 december 2025
Good service thank you
8 december 2025
Antwoord van Protyre Autocare - Southam
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Follow up customer service
Booked an MOT which was fine, car failed on a couple of items and was told I'd be given a quote for repairs either later that day or the day after. Hadn't heard anything by the following lunchtime so rang up. Spent 10 minutes on hold and then instead of them answering the phone it was picked up and immediately replaced on the cradle. Did the service I asked for, but the follow up customer service was pretty poor
28 november 2025
Antwoord van Protyre Autocare - Southam
Dear Mr Ibbs,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Southam branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Not Trustworthy, beware
My car went in for an MOT/Service to the Southam branch and suffered a major electrical fault whilst in their care.
They tried to diagnose/fix the fault (without my knowledge) but failed.
They then decided to play all innocent when I reported the fault to them and were doing me a favour to take a look.
They spent another day trying to fix it, but failed.
At that point I thought they had been decent, but then reviewed my dashcam footage and found out the truth.
Shocking.
I'm now left wth an unsafe car to fix and currently waiting for my complaint to be dealt with.
A week in , the ProTyre managers haven't even got in contact. Great customer service.
19 november 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Southam
Dear Dave,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
MOT Booking
Got my MOT booked in (online) within the week with no hassle at all... The staff were helpful, friendly and the whole drop off, MOT, handing back process was as smooth as you like - Thank you!
24 november 2025
When I arrived at Southam I needed a…
When I arrived at Southam I needed a new tyre urgently as I was using a replacement spare tyre after a burst tyre
The man behind the desk was so kind and helpful. He arranged for the tyre to be replaced within an hour and a half and rang me when it was ready. No wonder I go there regularly.
17 november 2025
Seemless from arrival to handing the…
Seemless from arrival to handing the keys back.
Not my ususal Protyre location but for some reason the tyres I wanted to order, (to match the other axle) could not be ordered online to my closest fitting centre. Would be interested to know why this was.
17 november 2025
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