Protyre Autocare - Southampton Burgess Rd Reviews 

1.142
TrustScore 4.5 uit 5

4,7

170-176 Burgess Road, Southampton, SO16 3HH Southampton, Hampshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I attended ProTyre for my Golf R's first MOT. There appeared to by an issue with a high Lambda reading at the second tailpipe (to much oxygen indicating a lean mixture) Further examination reveal... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went to Protyre for my annual MOT. The staff were very pleasant and professional and the MOT was completed in less than an hour. The price charged was very reasonable and less than many other garage... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was an emergency as I was on my way to another city, 2 hours driving away. It was a Saturday morning and my tyre was looked at, a nail identified and a replaced tyre within 30 minutes. Excellent a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Protyre, as they are now, are just 10' walk away, so I have used them for MoTs, tyres and, occasionally, servicing, over the past couple of decades. Always friendly, competent and with competitive... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autoremmenwinkel
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoservice
  6. Wielrichtservice

Over Protyre Autocare - Southampton Burgess Rd

Geschreven door het bedrijf

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • 170-176 Burgess Road, Southampton, SO16 3HH, Southampton, Hampshire, Verenigd Koninkrijk

  • 02380 677468

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.142)

34.335 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly recommend this garage

Excellent service, by really helpful staff

8 augustus 2025
Review zonder uitnodiging
Logo Protyre Autocare - Southampton Burgess Rd

Antwoord van Protyre Autocare - Southampton Burgess Rd

Dear Nikki,

We appreciate you sharing your positive experience with our helpful staff at our Southampton Burgess Road branch . We're happy to hear that you received excellent service from us.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Beoordeeld met 5 van de 5 sterren

Very professional and polite

Very professional and polite. I was only there for a small last minute AC regas (they got me in within the next hour) but I felt like a valued customer. They gave plenty of information in a way that's was understandable and informative. I felt like I could trust the advice given and will return next time I need something. The team at Burgess road are definitely a credit to Protyre Autocare

6 augustus 2025
Logo Protyre Autocare - Southampton Burgess Rd

Antwoord van Protyre Autocare - Southampton Burgess Rd

Hello Mr Bailey,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Good updates by phone

Good updates by phone

4 augustus 2025
Logo Protyre Autocare - Southampton Burgess Rd

Antwoord van Protyre Autocare - Southampton Burgess Rd

Hello Pauline,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Beoordeeld met 2 van de 5 sterren

Check your own Tyres

I booked my car in for a silver service and received a call to say they would advise my front tyres need changing , that they could do same day . The same thing happened to my daughter and then my sonall at the same garage . I feel there is a need to ‘update’ all the time .
I’ve had my tyres checked at another garage who said that I should check again after 7500 miles .As you can see by my Mot history I only drive around 3000 miles per year .
I feel let down , as do my children, this kind of sales never use to happen at this garage. I probably won’t be returning.

30 juli 2025
Logo Protyre Autocare - Southampton Burgess Rd

Antwoord van Protyre Autocare - Southampton Burgess Rd

Dear Cheryl Cotmore,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Our Skoda Fabia was in for an MOT and…

Our Skoda Fabia was in for an MOT and was advised on bushes in front lower wishbones and rear drums getting thin. Although not an MOT fail Protyre said they could get all the work done by end of the day if we wanted to go ahead. Needing the car for a long journey the next say we gave them the go ahead. Car feels a lot more tight now around the corners, a lot less body roll, and the handbrake (rear drums) no longer sticks on if left overnight. Ok it cost a lot more, but there's never any bulls**t or pressure selling. Just nice guys doing their work.

23 juni 2025
Beoordeeld met 1 van de 5 sterren

Awful service! Will not return.

Ordered 4 tyres, gave them 48 hours to relive and only 2 turned up. Awful service! Will not return.

23 juli 2025
Logo Protyre Autocare - Southampton Burgess Rd

Antwoord van Protyre Autocare - Southampton Burgess Rd

Dear Whyte,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Burgess Road, Southampton

The service provided by your Burgess Road , Southampton branch was exceptional. Very professional. Whilst in the waiting room, we could hear the staffs comments. Comments that put the customer first, the little things that mean so much.

10 juli 2025
Beoordeeld met 3 van de 5 sterren

Just a shame my car failed for a bit of…

Just a shame my car failed for a bit of tape over the wingmirror covering the flashing bit which took a minute to sort out and take back for the re test

11 juli 2025
Logo Protyre Autocare - Southampton Burgess Rd

Antwoord van Protyre Autocare - Southampton Burgess Rd

Dear Mr Paul Smith,

Thank you for leaving us a review, and notifying us of your concerns regarding the MOT. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Great service

Great service, thorough and care taken checking over my air conditioning and then re-charging. Yes it took a while but the care taken was worth the wait, thank you.

9 juli 2025
Beoordeeld met 1 van de 5 sterren

Don’t bother wasting your time phoning…

Don’t bother wasting your time phoning no one ever answers the phone it’s a joke must of phoned what 11 times waste of my time just drive there and book

8 juli 2025
Review zonder uitnodiging
Logo Protyre Autocare - Southampton Burgess Rd

Antwoord van Protyre Autocare - Southampton Burgess Rd

Dear Dave Gray,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

Friendly and helpful staff

Friendly and helpful staff. Efficient work done speedily.

4 juli 2025
Logo Protyre Autocare - Southampton Burgess Rd

Antwoord van Protyre Autocare - Southampton Burgess Rd

Dear Customer
We appreciate your positive feedback and are so glad to hear our staff were friendly and helpful and completed efficient work speedily at our Southampton Burgess Road Branch. we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

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