Protyre Autocare - Stockport Bredbury Reviews 

Fabulous experience again at Protyre Bredbury, my go-to tyre shop. Having discovered a massive screw thing in my tyre this morning, my day started badly but I was totally lifted when Jayme confirmed he would be able to repair. He advised of a possible wait of around 1 hour as the shop was super-busy, but when I explained I’d be happy to come back he suggested after 4, when I was seen immediately and drive away in about 20 minutes. Wonderful service from all involved, a much more pleasant experience than it might have been.

Great service from Jayme and his team earlier today. I sustained a slow puncture and just called in on my way home to ask if they could check it out. Due to not having a spare I had to drive on a heavily deflated tyre which caused a lot more damage than the original puncture. They gave me a full range of options without any hard sell or pressure to purchase performance tyres. Most importantly they got me up and running again in less than 30mins from arrival. I must also mention how helpful and pleasant the young lady in the reception area was. I'll certainly return if I have any further motoring issues.

I was recently looked after by Jayme Loftus at Protyre Bredbury (formerly Selecta Tyre), and I couldn’t be more impressed. I’d broken down en route to visit my mum in hospital, so I arrived stressed and short on time — but Jayme was an absolute credit to the business. He got stuck in immediately, no fuss, just quietly professional and clearly experienced. A real breath of fresh air.

The workshop itself was clean, well-organised, and clearly well-run — which speaks volumes. The whole team were polite, helpful, and prompt. It’s rare to come across a garage where the staff are this switched on and customer-focused. Prices were fair and transparent too, which is always appreciated.

Other tyre fitters could certainly learn a thing or two from this team. I’d have no hesitation travelling back here again in future if needed. Highly recommended.

Friendly staff great job done in a timely manner, would recommend and would use again

Prompt service and fitting, excellent choice and price of tyres to suit all, friendly,polite and efficient staff.

Protyre Bredbury, my Go To branch for tyres etc. On My1st visit - not TOO many places where you can get a pre-MOT tyre check and be told they have enough tread on them to def be legal. So not chasing a quick buck then.
On my 2nd and recent visit I had an air-con regas and tyre rim repair where the air was slowly leaking out. All work carried out efficiently,speedily, with clear explanation and a friendly manner. No need to spend time ‘shopping around’ anymore! Great job,much appreciated.

I have used Protyre in Bredbury many times and they are amazing. Their customer service is excellent and nothing is too much trouble. Past experiences of some garages aren’t always positive especially as a female client. Protyre are exceptional when it comes to treating customers with respect and not patronising women drivers either. I have had tyres fitted, valves replaced and tyre sensors checked and refitted. Each time, the quality of their work has been excellent and they have always endeavoured to fit my car in, often at short notice. I would highly recommend their services. A special shout out and thank you to Jayme at Bredbury Protyre today for sorting my valve out quickly while I waited. I’m very grateful.

Had a puncture repair three months ago. Staff were really helpful and pointed out my brake pads and discs needed sorting. My local car garage confirmed this was correct. A couple of weeks ago I had two new tyres fitted. Easy to order online and staff were ready and waiting when I got there. Again they were really helpful. Would recommend.

It was very easy to book an appointment through the online booking system. When I arrived, my car was checked straight away and rectified within half an hour while waiting

Efficient service, good advice

Great customer service at the best price

I delt with Mark who was very knowledgeable and professional and found me a tyre that was correct for my vehicle.

Friendly staff providing a good service. Booked online and was seen to as soon as I arrived. Definitely will go back.

Turned up on the off-chance of getting a tyre replaced there and then, the guys did it straight away and even gave me a discount as I'd had all 4 tyres done there 2 yrs ago.

The guy was really helpful he was very busy I just phoned and he fitted me in the y even did a health check on my car definitely will be going there again

Great customer service from the Protyre team. A/c regassed without delay and even got my coolant level topped up as a bonus. Thank you.

Staff were really friendly and helpful. Ordered a new tyre quickly and sorted

1 star given as nil star not an option The tyre was assessed by your staff. They ordered it in . They fitted it . I noticed they had ordered the wrong size , it was quite obvious and should have been to your fitter. So I had to go back on my wifes birthday to have it re fitted . Another journey there and another journey home . A longer wait than usual as other customer were aleady there before me . So I lost 90 mins of my Saturday The staff were stressed as they were missing a staff member unexpectedly. The problem is your place at bredbury is too small . There is no booking in process so delays are hit and miss . Because the phone is ringing off the hook your staff are pulled away from fitting to quoting. Operationally it's a catch 22. The overall thing is regardless of whether you are busy or not when a customer walks through the door you should always acknowledge their presence within 60 seconds at most even whilst on the phone . But especially when just tapping a keyboard. Three times on three occasions had no acknowledgement of my presence at the counter and insufficient apology for your ordering mistake .
My conclusion is even if your tyres were to be cheaper than elsewhere I am really not sure if I want to use your bredbury branch again , it's too cramped an operation . Always has a queue . No personal service or interest and its a shame as your running the site on too tight a staff payroll and neglect to provide effective customer care basic skills training . This is an honest factual feed back . I do not want a refund or money off future purchase but I do want a better response if I walk onto site again . From Gary Froggatt 07756136135