Following a telephone enquiry I was booked in the very same morning for both rear tyres to be fitted. Having arrived on time the fitting took no more than 20 minutes. Excellent service quality and a v... Toon meer
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Lees wat reviewers zeggen
Amazing experience would 100% recommend!!!! Adam at the reception desk was very lovely and quick with booking me in for my MOT. Dave was also very calm when telling me all that was wrong but reas... Toon meer
Good price efficnt svc only letdown was a dirty tyre fitter, so I had to clean the beige leather from the oily mess. Free coffee; however, no cups, so not very good to offer free coffee if you have... Toon meer
They were helpful as i booked my mot and service there was a glitch for some reason unknown reason my booking got cancelled but luckily i had some evidence that it was booked, so they kept my car a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Taunton
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, Verenigd Koninkrijk
- 01823 282424
4,7
Uitstekend
2K reviews
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Great service, nice location and pleasant experience
Really easy to book my service with Protyre online and was even surprised that they were open on a bank holiday. The site was very clean and I received a warm welcome on entry. The team were attentive when I explained a few concerns I had. I was comfortable leaving the vehicle with them and that they would take care of it. I did have to wait for longer than expected and it was getting near to their closing time and I hadn’t been contacted. So I called and got a friendly update that they’d been delayed waiting for a part but it would only be 10 more minutes. I arrived within that window and the car was already parked up. I received a comprehensive explanation of the work done, and a full invoice receipt with details about the condition of my car. Really pleased.
6 april 2026
Took online appointment and submitted…
Took online appointment and submitted 10 minutes prior to the allotted time slot. Submitted the keys at reception and enjoyed a cup of coffee. It was ready before the expected time
15 april 2026
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Tyres didn’t arrive
Despite ordering and paying for my tyres in advance and booking a slot, the tyres were not available when I got there. Garage blamed the warehouse but I wasn’t the only person that sat affected. Would have made sense to check delivery against jobs booked. Also took 25 minutes after my arrival to inform me of the issue.
7 april 2026
Antwoord van Protyre Autocare - Taunton
Dear Nikki,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Book BY PHONE preferred
Good price and GOOD SERVICE, when it eventually became available. BOOKING ONLINE IS A LOTTERY. Having made my purchase on wednesday and told it was available on Friday, I dropped into Protyre just to make sure it was open on Good Friday. It was, but they had NO booking evidence. Payment evidence YES.
I waited til Tuesday to have it done.
No, not an April Fool.
1 april 2026
Antwoord van Protyre Autocare - Taunton
Dear TTS ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Taunton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Waited for MOT to be done
Waited for MOT to be done. Finished after 45 minutes as advised
7 april 2026
Really great experience
Really great experience. I was able to wait in a lovely reception area and do some work. Great facilities! Communication over the job was clear and helpful. Overall would recommend. No complaints for the Taunton branch.
11 maart 2026
Friendly service (even though the front…
Friendly service (even though the front office was very busy). Excellent advice.
8 april 2026
The chaps were friendly .quick,and…
The chaps were friendly .quick,and thorough when changing my car tyre ,and checked over the car tyres and breaks as I was going on hoilday .
Had a friendly chat and got a nice coffee while I waited .
little be on the cost of the Tyre but its worth it because you get first class honest friendly service will go back again no problem ,Highly recommanded in the Taunton somerset Branch 😊
8 april 2026
They were quick and efficient and so…
They were quick and efficient and so professional.
8 april 2026
Same day brake repair.
Friendly helpful team who fitted my car in without an appointment to look at and change my front brakes.
8 april 2026
Excellent service provided
Excellent service provided. Car was ready on time as promised.
3 april 2026
Did half the job.
Fitted new tyres fine however instead of putting the spare (which was fitted because I'd had a punture) back where it goes they just shoved the spare wheel inside the vehicle, making a dirty mark on the upholstery while they did it. They had time to inspect my brakes for an upsell, which I didn't need or ask for, but no time to put the spare back where it goes apparently.
27 maart 2026
Antwoord van Protyre Autocare - Taunton
Dear Martin,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Didn’t seem interested to solve my wheel alignment issue
Booked in to fit 4 new tyres due to a rear wheel alignment issue causing abnormal wear. The vehicle is 4WD. Tyres were fitted fine and the free alignment check carried out, however they were unable to adjust the wheel alignment due to sized adjustment components. Whilst this is not unusual, my concern was their attitude in that there seemed to be no inclination to offer a solution. I may use Protyre again but only for tyre fitting and in any case will not be using the Taunton branch at all. I have since booked my vehicle in with an independent motor vehicle engineer to resolve this issue.
26 maart 2026
Antwoord van Protyre Autocare - Taunton
Dear Jeremy Hammett,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Taunton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good service and an easy-to-use website…
Good service and an easy-to-use website to buy tyres, etc. Had a slight issue with my tracking, which was rectified quickly and painlessly. Can't fault the guys at Protyre. Just note they have moved to Priorswood Trading Estate now.
25 maart 2026
Great service and accomodating staffs
24 november 2025
Always a great service
Who is a good service friendly staff nice free cup of coffee a very reasonable price
27 maart 2026
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