I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent service. Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning. Faulty valve replaced FOC. So goo... Toon meer
Bedrijf heeft geantwoord
Called Protyre instead of trying to book online, as I was hoping for a repair on my slow puncture rather than purchasing a new tyre upfront. Phone answered quickly and they were able to see me same da... Toon meer
Bedrijf heeft geantwoord
Fantastic service, the team was professional, polite and willing to help. The price was great as well.
Bedrijfsgegevens
Over Protyre Autocare - Wells
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Webbs Close, West Street, BA5 2HW, Wells, Somerset, Verenigd Koninkrijk
- 01749 673352
4,7
Uitstekend
2K reviews
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Took ages
When I got there I was told it would take an hour. I returned a little earlier than an hour to find the bays empty and my van was still in the same place I left it . They started when I got back . It took 1.5 hours in total to change 2 tyres
7 september 2026
Antwoord van Protyre Autocare - Wells
Dear Gary Squire,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fantastic service
Fantastic service, the team was professional, polite and willing to help. The price was great as well.
7 september 2026
Booked on line and all done on time Thanks.
Easy on line booking, Electric car MOT.
THANKS
31 augustus 2026
Antwoord van Protyre Autocare - Wells
Dear Mr Cheney,
Thank you very much for leaving us this 5-star review.
We are delighted to hear that you found our online booking process easy and that you were satisfied with the MOT service for your electric car.
We appreciate your business.
we will look forward to welcoming you again at our Wells branch in the future.
Kind regards
Kayliegh
Customer Care- Protyre
lack of customer care
found what i wanted on your website, but it said limited availability and to make enquiry. i did that on both Wells and Midsomer Norton sites, but no response. Also sent complaint to your HQ and also no response. Tried phoning both local sites om several occasions and no pickup
28 augustus 2026
Antwoord van Protyre Autocare - Wells
Dear Customer,
Thank you for your feedback . We are sorry to hear that your recent visit to our wells branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Fast and efficient service
2 september 2026
Antwoord van Protyre Autocare - Wells
Hello Jon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and supportive
Kind, helpful and informative. A pleasing experience and my car is fixed.
21 augustus 2026
Antwoord van Protyre Autocare - Wells
Hello Chad,
Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be for all our customers, and we are delighted to hear that you had a pleasing experience and that your car is fixed. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Friendly and professional
Friendly and professional, delivering all that was promised.... thanks guys.
26 augustus 2026
Antwoord van Protyre Autocare - Wells
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service, fair pricing, friendly team - very happy all round. Thank you!
26 augustus 2026
Antwoord van Protyre Autocare - Wells
Hello Edward,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells centre.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Quick turnaround
Helpful and friendly. Quick turnaround - wheel dropped off and tyre replace within the hour.
24 augustus 2026
Antwoord van Protyre Autocare - Wells
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Everthing was good
21 augustus 2026
Antwoord van Protyre Autocare - Wells
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very happy with the service and advice.
19 augustus 2026
Antwoord van Protyre Autocare - Wells
Hello Mr Womersley,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service and advice you received from the team at Wells.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Staff very helpful
Staff very helpful . Advised me of tyre I needed then fitted . Good service .
19 augustus 2026
Antwoord van Protyre Autocare - Wells
Hello Rachael,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at Wells.
We appreciate your business and hope to see you again in the future.
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Wells
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service and MOT
Very efficient service from start to finish, friendly staff explained what work my car needed, booking process very easy and straightforward you can book online or give them a call.
4 augustus 2026
Antwoord van Protyre Autocare - Wells
Hello Emma,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The tracking needed checking and adjusting and this was done without charge because of the delay. Top performance thanks!
4 augustus 2026
Antwoord van Protyre Autocare - Wells
Hello Colin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
very good will use again
7 augustus 2026
Antwoord van Protyre Autocare - Wells
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Very thorough, kept to the appointment time for my MoT, courteous and helpful.
3 augustus 2026
Antwoord van Protyre Autocare - Wells
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Wells
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Ordered online for discount and booked fitting same day, all completed by lunchtime. Excellent service.
25 juli 2026
Antwoord van Protyre Autocare - Wells
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Wells branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The staff that helped me were very…
The staff that helped me were very good, polite and honest. Couldn't ask for better. I will be going back there again in the future
Regards Mike
15 juli 2026
Antwoord van Protyre Autocare - Wells
Hello Mr Malcolm,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Wells branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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