Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB
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Lees wat reviewers zeggen
Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... Toon meer
Bedrijf heeft geantwoord
The manager was very helpful, polite and explain that my new tyre fitted had been balanced and because it had no weights, explained that sometimes they come up with zero reading. If not happy please c... Toon meer
Bedrijf heeft geantwoord
Saturday afternoon 3 pm while fitting a new tyre brake pads on the metal panic need to drive next day to airport manager say,s don’t panic I will send out for the pads at a local stockists sure to hi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Weymouth
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, Verenigd Koninkrijk
- 01305 788556
4,5
Uitstekend
941 reviews
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Happy with the work on my car.
The Manager there was lovely, extremely friendly and helpful. The work on my car was done efficiently and not too long to wait above the hour specified.
I think the waiting area could do with a re-vamp. There were lots of people waiting for the work to be completed on their cars so it could be made more comfortable.
22 juli 2026
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Needed an exhaust end for the wife’s…
Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses.
Visited Protyre on the Granby and everything changed. Nothing was too much of a problem. They were quick efficient and had the car fixed and back on the road by close of play at 4 pm.
A huge thank you to the whole team, your customer service and professionalism was 2nd to none when everybody else failed.
22 juli 2026
Antwoord van Protyre Autocare - Weymouth
Hello Cindy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good service and nice people.
22 juli 2026
Antwoord van Protyre Autocare - Weymouth
Hello Mr Dearing,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Disappointed in services
I recently went to my local branch Bathwick Tyres in Weymouth and got them to carry out an air con regas service which price wise was competitive with other garages locally which was £75 with in 1 week the air con was blowing red hot I called to ask why this was and was told that after the machine does its checks it dispenses the gas and that they do not offer a refund after this process which I do understand but felt like I had just burnt £75 on nothing surly a test to make sure this doesn't happen should be in place I asked and was told other than the machine checks no there isn't .
I had also booked an MOT service there again reasonable on price .
I took it in on Friday morning and asked to be let know when the MOT was complete this didn't happen I had to look online to see it had failed.
I called and was told they could fit the tyre which was one failure I asked the price and was quoted £180 I looked on line and it was £139.99 he then said let me see what I can do .
The other issue was the track rod end needed replacing which was a 2 hour job so could have been carried out on the day however the "mechanic wasn't there and had locked his tools away" was the answer I got but they could do the work Monday which meant the whole weekend I was unable to use my car as it had failed the MOT .
I really wanted to have good things to say about the service and wanted to be able to promote a local business however I just felt remarkably let down by it all and will be hesitant to use again or recommend to anyone .
17 juli 2026
Antwoord van Protyre Autocare - Weymouth
Dear Iain Turner,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
New tyres and MOT
Dropped the car off the night before as I had to be at work early the next morning, the team were fine about this. Booked in for 2 new tyres and an MOT. I had to call back late afternoon to get confirmation of the MOT status which the car had failed (in the morning) but luckily the part that needed fixing was available within the hour but if I hadn’t have called would I have received any call that day in time for the car to be fixed? When I collected the car the guys apologised as they were very busy and the team were very helpful and friendly.
15 juli 2026
LONG WAIT…
i had an appointment booked and arrived 5 mins early my car was driven around the back within 10 mins but i waited 2 1/2 hours to have 2 tyres fitted which i feel is totally unexeptable. amongst the many excuses for the delays was that they were having trouble with the tracking as the bolts were seized. THE CAR WAS NOT BOOKED FOR WHEEL ALIGNMENT ONLY 2 TYRES
17 juli 2026
Antwoord van Protyre Autocare - Weymouth
Dear Mr White,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Had air on refuelled
Had air on refuelled , but didn’t work , after some conversations with customer service , the manager phoned and got a full refund so happy with that
6 juli 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Weymouth
Hello Maria,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Weymouth
Hello Mr Pyke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Weymouth
Hello Garth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful and although they could…
Really helpful and although they could help with a replacement rim, they were very good when I returned for the tyre. Respectful too!
8 juli 2026
Antwoord van Protyre Autocare - Weymouth
Hello Susan,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant place for car needs
Fantastic work done on my car, staff very polite and helpful. Price was very reasonable. Will definitely use again.
7 juli 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Weymouth
Dear Clare Hall,
We would like to thank you for sharing your feedback regarding the service you received.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Weymouth branch have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Waiting Time
I have always used the Dorchester branch of Protyre and they have always been on time for me at the booked appointment. This was my first experience at the Weymouth branch and although the standard of work was high, the tyres were good value for the price and the staff were friendly, I had a 40 minute wait after my allotted booking time before they started replacing my tyres with an excuse that they had just had some tyres delivered. Not very impressed and hope that the Dorchester branch is open in the near future.
6 juli 2026
Antwoord van Protyre Autocare - Weymouth
Dear Ian,
Thank you for taking the time to share your experience at our Weymouth centre.
We're pleased that you found the team in centre friendly and the work to be of a high standard. However, we are sorry to hear about the delay you experienced. Your concerns have been raised with management, who will look into this matter further.
We apologise for any inconvenience caused.
Best regards,
Eddie
Customer Care - Protyre
Friendly staff
Friendly staff. Went above and beyond to deal with a missing locking wheel nut.
29 juni 2026
Antwoord van Protyre Autocare - Weymouth
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff are super friendly
The staff are super friendly, knowledgeable and really efficient.
You couldn't ask for better service
3 juli 2026
Antwoord van Protyre Autocare - Weymouth
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Weymouth
Hello Mr Baker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Weymouth
Hello Carl,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Pro tyre fitting in Weymouth
Arrived as per the agreed time. Tyre was fitted within 20 minutes. Good price too!
Ayrton, the manager, was extremely helpful.
1 juli 2026
Great staff and always give genuine…
Great staff and always give genuine advice, not looking to up-sell at all.
Recommended
29 juni 2026
Antwoord van Protyre Autocare - Weymouth
Hello Andy,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good but short notice of staff
Good but short notice of staff so took an hour plus for 10 minute job.
Friendly and polite.
29 juni 2026
Booked and paid for a couple of tyres…
Booked and paid for a couple of tyres upfront and both fitted within 15 minutes of booking. Very happy with the service I received and will definitely use again
24 juni 2026
Antwoord van Protyre Autocare - Weymouth
Hello Gary,
We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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