I called into my local branch with a punctured rear tyre. The receptionist was on the phone to a customer displaying an excellent telephone manner talking the customer through the work being carri... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great service as always from Protyre. Had the strange experience of two tyres blowing on diagonal opposites at the same time. Called Green Flag who sorted out the tyres and a recovery vehicle. Handed... Toon meer
Bedrijf heeft geantwoord
Omg the man on the desk was a fountain of knowledge and so helpful, compassionate and always put the customer first. I sat waiting for my tyre and leant so many tips listening to him help others and o... Toon meer
Bedrijf heeft geantwoord
Booked in efficiently through the app with a special offer. All done within the hour. They know about tyres too unlike some local operators. Many thx
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Weymouth
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, Verenigd Koninkrijk
- 01305 788556
4,6
Uitstekend
980 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
When arrived I was told it will take…
When arrived I was told it will take about 45mins it took just over 2hrs when asked I was told short on staff but that's an excuse they always say
1 juni 2026
Antwoord van Protyre Autocare - Weymouth
Dear Graham Kinson,
Thank you for leaving us a review.
We're sorry to hear that you had a longer waiting time than expected. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service from start to finish…
Excellent service from start to finish and a really helpful man who talked me through everything and also a fair price.
29 mei 2026
Great experience again at this garage…
Great experience again at this garage with friendly,helpful and knowledgeable staff.
20 mei 2026
Very friendly staff Ayrton and Ryan…
Very friendly staff Ayrton and Ryan made the experience brilliant. Their singing while they were working was brilliant
16 mei 2026
After a slight hiccup with the…
After a slight hiccup with the appointment the customer service I received was excellent. The singing from the staff was entertaining and brightened up my morning. Thanks guys, you were great.
16 mei 2026
Fabulous service from Ayrton
We arrived just as the garage was about to close with what we thought was a puncture as the warning light had come on. Despite being on his own for the day, Ayrton checked over each tyre, added pressure as needed and, having found a deep gash in one of the tyres, replaced it with a new one. Fabulous customer service
9 mei 2026
Honest professional advice.
The tyres are my cars achilles heal, they are aways picking up nails and tacks. 4pm on a Saturday afternoon Eyrton managed to find time to check the tyre. I received honest professional advice, the tyres are not standard so had to be ordered in, Max fitted it after the bank holiday and I was good to go. Really good service, great team.
2 mei 2026
Review zonder uitnodiging
Excellent service
6 mei 2026
Well explained services available
Well explained services available. Check sheets with invoice helpful and appreciated
17 april 2026
Great friendly service and friendly
Great friendly service and friendly staff. Highly recommended. Even managed to get parts at a lower price than expected.
17 april 2026
Review zonder uitnodiging
Excellent service from start to finish…
Excellent service from start to finish kept me well informed. Highly recommend!
15 april 2026
Based on my previous visit it will be…
Based on my previous visit it will be excellent service, the booking is for next Jan (2027).
8 april 2026
Poor Communication
I placed a wrong order for a tyre. Phoned to cancel and was told no problem and refund would be processed.
I placed another order for the correct two tyres which were successfully fitted with no problems.
I am still waiting for a refund for the first incorrect order. I have phoned, sent an email on the 1/4/26 with no reply. Just been on hold for 25 minutes with nobody answering phone!
The work done was fine and without problem but the communication is awful
26 maart 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Weymouth
Dear Mr Gale,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration, order number and a contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
The lads at the Weymouth branch…
The lads at the Weymouth branch couldn't do any better great communication from all of them made to feel welcome and not just money walking in , advise and solutions on hand to any issues , great bunch of lad don't change anything it's working 👍 will always take myn and my families buisness to them
27 maart 2026
Toby and the MOT tester outstanding
Toby was very professional and helpful, from welcoming me, to giving a break down, on time which was exact whilst the MOT was carried out. The MOT tested was very polite and very knowledgeable. Definitely a positive experience thank you to you both.
20 maart 2026
ordering online
Very easy ordering online, great service on arrival and very competitive on price
23 maart 2026
Good polite service
Good polite service, hasn’t got 5 stars because the wait is a bit long.
23 maart 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.