Protyre Autocare - Worcester Reviews 

Not a great experience, paid for tyre fitment and tracking. On checking the vehicle afterwards it was obvious the track rod ends had not been touched. Went back inside and quizzed the guy at the counter on what the tracking was like, he said it wasn’t far out and just need a minor adjustment, so I pointed out that no adjustment had been made. He then made some excuse that it had not been done due to an admin error and got it back on the ramp. Also paid for aircon regas which they also claimed they did but then said blew and dumped the gas when they turned it on. So no refund and no mention on the invoice of the issue. After the tracking not being done and then the aircon, left me feeling like I wished I hadn’t left the vehicle or gone elsewhere.

Excellent service

Really good service - gave good advice about tyre options. A very professional setup.

Quick service and reasonable prices, extremely helpful and polite staff

Made an appointment to have a tyre replaced on Sunday 1st June in the afternoon, turned up on the Monday at the allotted time and the tyre fitter was ready and waiting for me. Fitted and balanced it in 15 minutes. Excellent service and will use the Worcester branch again.

Protyre is a non trustable company, If you want to know more, please check with your Worcester branch about my transactions and come back to me .

Fantastic service. Sorted my sir con didn’t work 2 days later went back and no problem. Also checked my break light as was flickering. Really genuine nice people who don’t rip you off

I had been quoted a large amount to replace an aircon condenser by a main dealer. This company checked my aircon for free and found it to be working fine. Evan the district manager at Worcester was really helpful. I have always used this garage for MOT’s and tyres and will continue in the future. Thank you very much indeed.

Very helpful and knowledgeable staff.

Excellent service and very prompt fitting upon arrival. Highly recommended and a great price too.

Great staff great price , great service what more could you ask for

Terrible service, been coming for years, recent service was terrible.

I’ve not been refunded for 2 tyres costing over £300 that were ordered on 13th May and then changed to the recommended alternative that were fitted on 15th May. It’s now 24th May and I’ve had no communication whatsoever.

Booked to have my air conditioning serviced. Booking couldn’t have been easier. Then dropped car off. Given Option of leaving and coming back but stayed and read my book. There was a coffee machine available but I didn’t use. I was there quite some time but it wasn’t a problem. I was kept informed regularly about what was going on. It took so long because it was so low! And they recommended to have it serviced every two years (which I didn’t know). When it was finished and my keys were handed to me, I knew they had done a good job as the key was ice cold! And they joked that I’d need a woolly hat. It was a freezer in the car as I drove home. I’d recommend and I’ve made a note in my phone to book in two years’ time.

Called in as inflate tyres came on my dashboard Luke was amazing put my mind at rest he was so helpful nothing is to much trouble at this garage thank you 🙏

Great service and friendly knowledgeable staff

Theyb were spot on for time of appointment. The staff were knowlegeable and polite all they way through. The servie was explained by mechanic at each stage and advice for any further needs were explained and shown at each stage.
Advice was swift and accurate.
Have never seen better over last 15 ears. I will be switching all my and families acr needs to th in the future.

Good value, polite and efficient staff.

Very polite and welcoming staff.
Efficient service.

Ive used this location twice in the last month, firstly to have 2 new front tyres fitted and then to have my air con re-gassed. Both visits were pleasant. Previous reviews aren't great however I'm told they've since had new management in store. Luc and the team were welcoming and polite. Efficient work with competitive prices. Would definitely use again and would recommend others with bad experiences to try again with new management!