Always lovely customer service and good work done on the car. Never any issues and always come here for everything needing done. Prices are decent also compared to other garages. Can get you in fast w... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB
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Lees wat reviewers zeggen
Drove in, left the keys with reception, went to get some shopping at Morrisons, came back, picked up keys, drive away. So why have I only given four stars? I never got a receipt that's why. N... Toon meer
I have been bringing my cars to Protyre for so many years. It has always been so easy to make an appointment for MOT, service and repairs. The staff are polite, efficient and knowledgeable when discu... Toon meer
Bedrijf heeft geantwoord
Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Workington
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, Verenigd Koninkrijk
- 01900 602240
4,5
Uitstekend
1K reviews
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MOT done
We got there early and sat and waited for the MOT, which roughly takes an hour to do. Which is fine.
17 april 2026
MOT booked
Had MOT booked on a Saturday morning and they ran to time and informed me of anything that maybe needed in the future. Will be back next year.
18 april 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Very disapointing
I contacted Protyre at Lillyhall by telephone on the 18 April. I was told they had the tires I wanted and they told me they were busy this morning but I could go at 12:30. When I arrived they informed me they were to busy come back Monday. I asked if I could book a time the man behind the desk said we don't take booking you have to wait your turn. I went back on Monday morning and they said it was a 2 and half hour wait because they were busy and people have already booked. I've used Gates tyres for over 20 years before Protyre took them over but because of several disappointing experiences involving family and friends I won't be going back. Very disapointing.
20 april 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Workington
Dear Peter Milburn,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
service as per norm spot on never fails…
service as per norm spot on never fails to give me good servicecovering our two cars very up front with costsand feed back
17 april 2026
MOTs
They took good care of my SLK, did what they said they would do, on time, on budget and with a smile.
13 april 2026
Great follow up service .
Excellent follow up from Jess to an original miscommunication . Work carried out quickly and at a reasonable cost .
13 april 2026
Great customer services
Great customer services, friendly staff and skilful technicians.
6 april 2026
Great service and everything done on…
Great service and everything done on time. Very good service
6 april 2026
Has gone downhill since my previous experiences
After paying over a thirteen hundred pounds for a service and repair ( main dealership prices - but this isn’t a main dealer ! I picked my car up and it was absolutely filthy , seagull poop , mud splatters all over .
On top of the massive costs of the service and repair I then had to pay to get my car cleaned on the way home it was so bad .
I feel there is no longer any respect for the paying punter - which there was once here.
Bad enough the hefty bill but the state of the car when I picked it up was disgraceful
6 april 2026
Antwoord van Protyre Autocare - Workington
Dear T Smith,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Quick and helpful and gave good advice …
Quick and helpful and gave good advice and honest the staff were nice and the price was right
1 april 2026
booked for 4pm not started until 5.
booked for 4pm not started until 5.
Ignored by staff who spent the time chatting. CBA ?
1 april 2026
Antwoord van Protyre Autocare - Workington
Dear Mr Alan, ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Workington branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
MOT completed on schedule
MOT completed on schedule. I received a telephone call once the car was ready for collection.
Friendly receptionist.
18 maart 2026
First class service from the young lady…
First class service from the young lady on the desk , car sorted in 30 mins and the coffee from the machine was nice too
18 maart 2026
Excellent service
9 maart 2026
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