Psicon Reviews 411

Amazing support with both depression/anxiety and ADHD from this company.
Every single person I have spoken to, from reception, to psychiatrists, have been absolutely stellar. Could not ask for better support.

Fantastic organisation. So welcoming and the staff were brilliant. All geared up to make the visit and assessment as friendly as possible. We were made to feel wanted and that we mattered. Would definitely recommend this organisation.

Honest, efficient and reliable service.

Wonderful Michael Ogundele.

Long waits at each stage of the process making assessment last up to a year after starting.

Poor choice of sites for physical visits for assessment

Very helpful very understanding very knowledgeable. Every problem or concern you may have is answered explained and sorted out, exactly when they say they will do it.
The fact they are open/available 7 days a week also is brilliant should you need to contact someone.
Prescriptions are sent to the pharmacy exactly on time and without any mistakes or problems.
Highly recommended professional service. (Adult ADHD/AUTISM)

Dr Chloe is very compassionate and understanding for the person's individual needs. She never rushes things and always listens. She is a huge credit to her profession and we would be lost without her.
She always answers any questions you have and explains things very clearly in a way a non professional can understand .
She is very knowledgeable and seems very passionate about what she does. I truly could not ask for more . Thankyou so much.

The process was very smooth and communication was great. The actual assessment was on teams and the assessor was lovely.

Found the service very friendly and efficient

Fantastic experience, we started our journey expecting waiting list around 1 year or more time to get my boy results. Surprisingly everything was so smooth and quick, from November to February. PSICON provides clear information, respecting times, staff is lovely and competent. Thanks for your brilliant work.

They were absolutely fantastic with us and made the whole process so easy giving us support and information the whole way through.I would highly recommend them!!

11 months start to finish, the people during the ados assessment made my child very comfortable and plenty to do whilst we waited a short time, paediatrician for the development history and adhd assessment was also very good with my son. He was diagnosed with autism and adhd after the 4 hour video call

Excellent service from beginning to end quick and efficient made me and my child feel very at ease. Explained the diagnosis it depth and was very helpful with more information.

Highly recommended!
Very friendly and professional staff. They were so great with our 6 old boy, going through Right-to-choose ASD and ADHD assessments. Their premises in Basingstoke are so lovely, feeling welcoming and very clean. We are so happy that we chose Psicon.

Absolutely brilliant from start to finish. Good communication, good timelines, always very helpful! Our trip to Basingstoke was brilliant, it took us 3 hours to get there, but we were met with friendly faces, coffee machines and clean facilities. Our zoom call for the diagnosis was brilliant too, such wonderful stuff! Would recommend to anyone going through this process. They made my daughter feel at ease and safe!

Amazing experience. Process to achieve diagnosis was whilst a daunting experience, the support I had was amazing and patient. I would highly recommend psicon for those looking for a truly caring company. My personal assessor was so very calm and I felt I could open up to her.

The whole process was much qicker than i expected, all staff i spoke to were helpful and kind. The doctor that did my final video appointment was nice, patient and put me at ease as i was very nervous, overall a great service and i am very greatful.

We’ve been really disappointed with our experience of a self funded ADHD assessment and following diagnosis, medication consultation. The assessment itself was comprehensive but the psychiatrist who delivered the diagnosis framed it in a negative way for our seven year old son (it’s about problems with being easily distracted and getting into trouble at school) which caused him anxiety and led to an escalation of challenging behaviour. We went ahead with a medication consultation and whilst the prescribing clinician was very nice and knowledgeable her video camera wasn’t working and so that consultation had to take place over the phone instead. She said that she would be issuing a prescription in the post and more than one week later we still have not received anything which is frustrating as we had hoped to start the medication during the Easter holidays to better monitor his response to it. I’ve called Psicon twice over the past couple of days, have had to wait for some time on hold to speak to someone and despite being told that they would look into it have not had any response and am continuing to have to chase. I speak to someone different every time I call/email and whilst individually they are polite and try to be helpful there just doesn’t appear to be any communication between themselves and any continuity for the service user and I feel as though I am constantly having to follow up. As a clinician myself working in both the NHS and in private practice, I understand the pressures but think that the service is lacking and would not recommend it to others.

After having a really hard few years with my son and gradually becoming more withdrawn at school, I decided to go to my drs about getting him tested for adhd. My son showed every single sign that he has adhd and I felt so awful that I’d left it so long to do this for him. After 3 months of sending the application off (longest part was waiting for the school to fill in the paper work), he was seen and had his test. Confirmed that he has adhd.

The assessor we had was so lovely, gentle and calming. He was so patient and gave my son the time he needed to wonder off back and forth.

I was so pleased that at the end of the assessment we had an answer as I thought that we would again have to wait for this.

I received an email from psicon and I have chosen to add my son to the wait list to try medication.

I would highly recommend psicon. They keep in contact the whole entire time. Their response time is amazing. Over all extremely happy. Thank you

This was a very robust process of assessment for ADHD. I was kept informed of each stage and the doctor was very professional at the actual assessment.
I recommend Psicon.

I’ve had a really positive experience with Stella Onunwa at Seacon.
From the start she’s been calm, clear, and very reassuring. She takes the time to listen properly, explains things in a way that actually makes sense, and doesn’t rush decisions. You can tell she genuinely cares about getting the treatment right.
The way she’s handled my tritiation so far has been spot on. She’s taken a gradual, thoughtful approach, checking in on how I’m responding rather than pushing things too quickly. That’s made a big difference to how confident I feel in the process.
What stood out most is how attentive she is to the full picture, not just symptoms but things like sleep, routine, and overall wellbeing. I’ve felt supported the whole way through.
I’d highly recommend Stella Onunwa to anyone going through ADHD assessment or treatment. She’s professional, patient, and genuinely invested in helping you get to the right place.