PureGym UK - Ballymena Reviews 92

TrustScore 4.5 uit 5

4,3

Unit 5 Braidwater Retail Park, BT42 3AG Ballymena, GB


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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Visited Ballymena Gym Northern Ireland. Yesterday ( Saturday ) shower's were cold. Visited again today.( Sunday ) Cold again. No notice to advise?? One day is acceptable. These these things happ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience, a lot of equipment that will suit all types of training that you may want to do. Relaxing atmosphere which I was happy with as I can get rather anxious, also, there are separate show... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Pros: Gym has all the normal equipment you would expect and a large functional training area including 6 blkbox racks, skiERG, rowers, bikeERG, Hex dumbbells, and weighted balls. Changing rooms... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had never been a member of a gym before but PureGym makes it so comfortable and rewarding to. I love the app and all of its features, I love being able to book classes (that is big for me whilst I... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gym
  2. Gezondheidsclub

Info over PureGym UK - Ballymena

Geschreven door het bedrijf

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contactgegevens

  • Unit 5 Braidwater Retail Park, BT42 3AG, Ballymena, Verenigd Koninkrijk

4,3

Uitstekend

TrustScore 4.5 uit 5

92 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 2 van de 5 sterren

Visited Ballymena Gym Northern Ireland

Visited Ballymena Gym Northern Ireland. Yesterday ( Saturday ) shower's were cold. Visited again today.( Sunday ) Cold again. No notice to advise?? One day is acceptable. These these things happen. But two days? Not good enough.

30 november 2025
Review zonder uitnodiging
Logo PureGym UK - Ballymena

Antwoord van PureGym UK - Ballymena

Hi Samuel, thanks for taking the time to leave this review. We apologise for any inconvenience caused by this. These issues had been brought to the gym teams attention and the maintenance team were called out and made a short-term fix while new parts were being sourced. Unfortunately, we are unstaffed on a Sunday which is why the issue persisted over the weekend and we can appreciate this can be frustrating. The club is now with hot water again moving forward and the team are keeping a close eye on the situation so this issue does not persist. Thank you for your patience whilst we resolved this, and we hope to see you back in the gym soon. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Really good gym

Really good gym, very helpful staff

10 oktober 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Ballymena

Hi Lindsay - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Emma made it possible for me to achieve…

Emma made it possible for me to achieve my goals

1 oktober 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Ballymena

Hi John - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear of this experience and see your positive comments for a member of the team! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Easy

Easy, clear, fast set up

29 augustus 2025
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Antwoord van PureGym UK - Ballymena

Hi Michelle - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great discount and rejoining free is a…

Great discount and rejoining free is a great way of getting people back .
Thanks!

2 augustus 2025
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Antwoord van PureGym UK - Ballymena

Hi Luciano - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience re-joining us was easy and straightforward and you managed to use a promotional offer. Enjoy your workout sessions! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Simplicity to join

It was simple to navigate the on line application and setting up the direct debit. Only took a few minutes and I chose to delay the start of my membership.

20 juli 2025
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Antwoord van PureGym UK - Ballymena

Hi Aaron - Thank you for your feedback! We’re so glad to hear you found everything easy to process—that’s exactly what we aim for. 😊 We’re here to make your fitness journey as smooth and enjoyable as possible. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Easy sign up just 2 minutes is all it…

Easy sign up just 2 minutes is all it took

11 juli 2025
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Antwoord van PureGym UK - Ballymena

Hi John. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren
Logo PureGym UK - Ballymena

Antwoord van PureGym UK - Ballymena

Hi Maureen - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Good prices and app is really useful…

Good prices and app is really useful with lots of information.

24 april 2025
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Antwoord van PureGym UK - Ballymena

Hi Lorna - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback.

Fantastic news to hear that you’re happy with our app. We’ve provided lots of features so that members can get the most out of their membership, including classes and easy gym access. Have a brilliant fitness journey! Thanks, PureGym.

Beoordeeld met 4 van de 5 sterren

Good equipment

Good equipment, clean and tidy. Can be busy at times

8 april 2025
Review zonder uitnodiging
Logo PureGym UK - Ballymena

Antwoord van PureGym UK - Ballymena

Hi Sarah. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Joining through the app was pretty easy…

Joining through the app was pretty easy and stress free.i can’t wait to experience the community.

1 april 2025
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Antwoord van PureGym UK - Ballymena

Hi Temitope. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 2 van de 5 sterren

It’s a great gym but users’ manners…

It’s a great gym but users’ manners (especially young users not putting away equipment after use etc) and cleanliness of the site (bathroom and bars and dumbbells especially) awfully managed.

21 maart 2025
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Antwoord van PureGym UK - Ballymena

Hi Ryutaro. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

It is in the gym rules that members should return their own weights or risk suspension, as well as wipe down all equipment after use.
At peak times especially it can be hard to police this.

However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great expirience

Great expirience

2 februari 2025
Logo PureGym UK - Ballymena

Antwoord van PureGym UK - Ballymena

Hi there! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Enjoy your next workout! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Nice & helpful staff members!

My first induction had a nice member from PureGym to show me around! Very helpful and friendly, and it felt reassuring.

2 januari 2025
Logo PureGym UK - Ballymena

Antwoord van PureGym UK - Ballymena

Hi Gabriel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

The equipment is standard but I will…

The equipment is standard but I will like the management to look into the air quality at the gym in balleymena

14 december 2024
Logo PureGym UK - Ballymena

Antwoord van PureGym UK - Ballymena

Hi Oluwatosin - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We pump over 2,000 litres of fresh air into our gyms every second though our ventilation systems. This helps to dilute airborne virus particles and ensure members have clean fresh air to workout. We've also installed new self-cleaning stations so you can clean your kit before and after use, for added peace of mind. Cleaning stations are located in all key areas of the gym to make it as easy as possible. Thanks, PureGym.

Beoordeeld met 3 van de 5 sterren

Gym should be more clean and tidy

Gym should be more clean and tidy. More fitness machine.

28 december 2024
Logo PureGym UK - Ballymena

Antwoord van PureGym UK - Ballymena

Hi Martin- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

Leaving pure gym..

Leaving pure gym... when we arrive,noone to take classes,people taking part who don't pay as their friends let them in....
Manager is hated by staff so staff are leaving..
The place is in meltdown..

14 december 2024
Logo PureGym UK - Ballymena

Antwoord van PureGym UK - Ballymena

Hi Sharon - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch directly with your local gym staff to provide more information (such as dates and times or names etc.) so this can be investigated. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Pure Gym is a good Gym.

Out of all the gyms I have been in, Pure Gym is the best.

4 november 2024
Review zonder uitnodiging
Logo PureGym UK - Ballymena

Antwoord van PureGym UK - Ballymena

Hi Paul. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Look forward to start my training …

Look forward to start my training journey , good customer service

1 november 2024
Review zonder uitnodiging
Logo PureGym UK - Ballymena

Antwoord van PureGym UK - Ballymena

Hi Georgi – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Beoordeeld met 5 van de 5 sterren

Well lay out gym 🏋️‍♂️ very clear very good…

Well lay out gym 🏋️‍♂️ very clear very good equipment

20 oktober 2024
Review zonder uitnodiging
Logo PureGym UK - Ballymena

Antwoord van PureGym UK - Ballymena

Hi Leo - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym

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