Very good gym in the heart of city centre. They should provide at least one d - cline machine bench and some space for bodybuilding posing with mirrors.some bodybuilding and fitness posters should be... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie115-117 St Peter's Street, DE1 2AB Derby, GB
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In terms of equipment, it's got just about everything you need, is serviceable and clean. Toilet and showering facilities could be cleaner, locker area is generally clean and tidy. My main issue is t... Toon meer
Bedrijf heeft geantwoord
You have new spin bikes and I have art disease with three stents so cardiac is very important to me rather than lifting weights the new bikes enable me to have a really good workout
Bedrijf heeft geantwoord
Maintenance of equipment takes ages. Leg press on top floor has been out of order for months. Dumbels slip as your lifting them, cleaning solution could be more alcohol based to avoid this. Too much c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over PureGym UK - Derby
Geschreven door het bedrijf
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contactgegevens
115-117 St Peter's Street, DE1 2AB, Derby, Verenigd Koninkrijk
3,8
Goed
117 reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Spacious gym with good variety of…
Spacious gym with good variety of equipments. However, some improvement areas: some equipments are less in number (some only 1) causing crowding. Some equipments need servicing. The weighing machine is chargeable for checking body composition (3pounds) and there is no support if money is stuck. However, the staff is very helpful and friendly.
10 juli 2025
You have new spin bikes and I have art…
You have new spin bikes and I have art disease with three stents so cardiac is very important to me rather than lifting weights the new bikes enable me to have a really good workout
17 februari 2026
Review zonder uitnodiging
Antwoord van PureGym UK - Derby
Hi Allan- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout to ensure they have every opportunity to have a great workout! We are really happy to hear of this positive feedback and that you enjoy using the gym overall! We look forward to being able to continue to support your health and fitness journey! Thanks, PureGym
good and clean
good and clean
only complaint would be there’s only one pull machine so never got the chance to use it
6 november 2025
Antwoord van PureGym UK - Derby
Hi Lola. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions, please approach the Gym Manager who will be happy to take this feedback on board! It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Unfairly treated by member of staff
Unfairly treated by member of staff,by kicking me and my mates off a cable rudely, for a woman to use without listening to our point of view. Also other trainers around me have gone up to the worker to question him why he has made this decision. People in the gym should wait for machines and have equal rights.
21 november 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Derby
Hi Charlie - Thank you for taking the time to leave this review, we are sorry to hear that this has been your experience and see that this is 2 stars. It would help us if you could get in touch directly with Gym Manager to provide more information regarding your concerns (such as date and time or names etc.) so that this be looked into further. Thanks, PureGym
Removed mid workout
Normally I enjoy the gym, especially because I’m new and learning as I go with friends of mine, however this session was awful, from a member of staff and a user of the gym.
During our workout, this woman approached us asking us how long we would be, we replied “a long time, like 10 mins”. We waited for the cable machines and with 3 of us it will take a while to rotate between us it took a bit longer then expected around 20 mins. The woman went to get a member of staff to complain to us about how long we were taking. The staff member came to us with anger, belittling us calling us teenagers and not letting us talk and saying that we are taking the piss, and removed us of the cable machines, we had no chance to talk about the situation and stopped our workout mid-way-through.
Later, we went back to see what the women was doing and she was flicking her hair in the mirror and on her phone the whole time.
If the machine is taken in the gym you wait like a normal person we waited for the same machine so can she. And the member of staff had no clue about the situation but instantly took sides with the woman in the wrong.
21 november 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Derby
Hi Rhys - Thank you for taking the time to leave this review, we are sorry to hear that this has been your experience and see that this is 3 stars. It would help us if you could get in touch directly with Gym Manager to provide more information regarding your concerns (such as date and time or names etc.) so that this be looked into further. Thanks, PureGym
The Best Gym ever!!
It was my first time in the gym on Monday, and i was a little nervous, Kurtis offered to show me around, very informative with a positive attitude ! The gym was looking absolutely spotless and the variety of equipment is amazing too!
Looking forward to doing all the classes as they look really fun!
3 november 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Derby
Hi Daria - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and look forward to seeing you back in the gym! Thanks, PureGym
Antwoord van PureGym UK - Derby
Hi Rilwan - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym
It's OK for someone who wont to come to…
It's OK for someone who wont to come to the gym for the first to see it all about but I am not a first time person being gym for year I have give it a 4 stars because it could with some more stuff in there
18 oktober 2025
Antwoord van PureGym UK - Derby
Hi Steven - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Good place to keep fit
25 april 2025
Antwoord van PureGym UK - Derby
Hi Ade - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Looking forward to seeing you again soon at the gym! Thanks, PureGym
Pretty average gym and I guess you get…
Pretty average gym and I guess you get what you pay for.
Customer service really good too
6 augustus 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Derby
Hi Destiny - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear to see your positive comment for the team! Thanks, PureGym
WORST GYM IN EUROPE
all equipment was faulty. weights were uncalibrated and incorrectly labelled. The toilets were filthy and stinking. The ONLY bench press was in a corner (of which has no air con and was pungent and smelling of BO) was shaking and unstable, incorrectly assembled and all round unsafe. As someone who consistently lifts weights, this was my worst experience of my many years of gym going. I will never return back to this horrible dystopian gym.
16 juli 2025
Antwoord van PureGym UK - Derby
Hi. Thanks for taking the time to leave this review.
It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.
We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.
You can either have a chat to your Gym Manager directly, or contact our Member Services team on member.services@puregym.com who will be happy to assist with this.
All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes.
Thanks, PureGym
Simple and straightforward registration…
Simple and straightforward registration process.
15 juli 2025
Antwoord van PureGym UK - Derby
Hi Echem. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We look forward to welcoming you to the gym very soon!
Thanks, PureGym
Great value friendly gym and easy to…
Great value friendly gym and easy to get to in Derby town centre, good opening hours
23 juni 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Derby
Hi Alan, it's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
It’s a nice place to do your exercise…
It’s a nice place to do your exercise with maximum availability of the equipment and the people are very nice to each other so you can get an encouragement for your workout.
7 juni 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Derby
Hi Jamin. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Horrid gym
Spiteful team members, waited until I signed up for a years memeber-ship and then started messing me around!
27 januari 2025
Antwoord van PureGym UK - Derby
Hi Amy - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
If you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information about the problems you are experiencing, we can help you further. Thanks, PureGym.
I had fantastic induction from Mark at…
I had fantastic induction from Mark at derby city centre gym
The instructors are friendly and so are the people who use the gym
After a year and a half away from the gym through major illness it's good to be training again
2 januari 2025
Antwoord van PureGym UK - Derby
Hi Mark - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know just how anxious the thought of going back to the gym can be and we wanted to our very best, to provide that safe space for our members. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Nothing seems to be done about people…. Also staff should be asking trainers to put weights back on stands
Nothing seems to be done about people sitting on machines using their mobile phones, ignoring the possibility other trainers may be waiting to use the equipment
14 december 2024
Antwoord van PureGym UK - Derby
Hi Ian - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to address this. Regarding people sitting on machines, please do feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.
Very friendly loads of equipment to use…
Very friendly loads of equipment to use even during the busy times, clean an tidy glad i made the decision to move to this gym, looking to get some help of a pt at some point soon to push me right direction.
15 december 2024
Antwoord van PureGym UK - Derby
Hi Kev- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym
Decent Gym with Room for Improvement
It’s an okay gym, but the machines and furnishings, including the lockers, are in need of replacement. The gym equipment is showing signs of wear and tear, which affects the overall experience. In comparison, facilities like the Mentor Centre and other nearby locations seem to offer better quality and maintenance.
27 december 2024
Antwoord van PureGym UK - Derby
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Easy to join .and also rejoining is…
Easy to join .and also rejoining is easy .Gym has all the equipment and classes I could want .
8 december 2024
Antwoord van PureGym UK - Derby
Hi Sarah - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
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