PureGym UK - Liverpool Edge Lane Reviews 74

TrustScore 4 uit 5

4,1

Liverpool Shopping Park, L13 1EW Liverpool, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Overall, I am satisfied with the Edge Lane (Liverpool) gym. It is spacious, and the equipment is consistently well-maintained. However, the state of the toilets is disappointing. Given that this lo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Sadly the dumbbells rack isn’t tidy. I would like to see is more leg equipment such as standing abductor and a hypertension machine and maybe a better hipthrust machine.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

It’s a decent gym good equipment but it does get dirty every now and again, the glass panels upstairs have all sorts of stains on them. The Yanga water is always empty so whe. You pick a flavour and t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really like PureGym, I go the Edge Lane gym I’ve been going for two weeks now and I feel really comfortable there. The staff are great, Dean is so helpful and kind. If every gym had a Dean I just... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gym
  2. Gezondheidsclub

Info over PureGym UK - Liverpool Edge Lane

Geschreven door het bedrijf

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contactgegevens

  • Liverpool Shopping Park, L13 1EW, Liverpool, Verenigd Koninkrijk

4,1

Goed

TrustScore 4 uit 5

74 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 4 van de 5 sterren

Great facilities, but hygiene standards need attention

Overall, I am satisfied with the Edge Lane (Liverpool) gym. It is spacious, and the equipment is consistently well-maintained.

However, the state of the toilets is disappointing. Given that this location has a significantly higher footfall than other gyms, it should be cleaned more frequently, but that hasn't been the case. Essential items like toilet paper and hand soap are frequently missing. I hope management can address this to match the quality of the rest of the facility.

26 augustus 2025
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and we do our very best to provide a wide range of kit so that members have a variety of ways to workout! However, we would like to apologise for any inconvenience caused by this. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym

Beoordeeld met 3 van de 5 sterren

Sadly the dumbbells rack isn’t tidy

Sadly the dumbbells rack isn’t tidy. I would like to see is more leg equipment such as standing abductor and a hypertension machine and maybe a better hipthrust machine.

3 november 2025
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Antwoord van PureGym UK - Liverpool Edge Lane

Hi Anna- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights area and are looking for new ways to combat this.

We also always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio. If you have any other/specific suggestions, please approach the Gym Manager who will be happy to discuss this even further and pass these suggestions on! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

You know it’s a good spin class when…

You know it’s a good spin class when your smart watch tells you you’ll need 4 days to recover afterwards!
Great class! Thanks Chris!

10 december 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Liverpool Edge Lane

Hi Rebekah- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We are really happy to hear you enjoy using the gym overall and that you loved your recent Spin class! We hope to see you back in class very soon! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Easy to join

Easy to join
Nice atmosphere
Simple to be familiar
And ample space

1 december 2025
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Antwoord van PureGym UK - Liverpool Edge Lane

Hi. Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Easy to sign up and glad the gym is…

Easy to sign up and glad the gym is 24/7 as this makes it easier to juggle with and parental responsibilities

21 oktober 2025
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Antwoord van PureGym UK - Liverpool Edge Lane

Hi David - Thank you for your feedback! We’re so glad to hear you found everything easy to process—that’s exactly what we aim for. 😊 We’re here to make your fitness journey as smooth and enjoyable as possible. Is there anywhere you feel we could improve? Please do let us know! We hope you enjoy your new membership! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Really like PureGym

Really like PureGym, I go the Edge Lane gym I’ve been going for two weeks now and I feel really comfortable there.
The staff are great, Dean is so helpful and kind. If every gym had a Dean I just know everybody who stepped foot in a gym would have a great experience.

Equipment is great, there is plenty of space for everyone.
I’m really happy at PureGym, I’d recommend it to everyone from beginner to the experienced as the staff are all really friendly and helpful

25 augustus 2025
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Antwoord van PureGym UK - Liverpool Edge Lane

Hi Christiana. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to members when given the opportunity to do so and it’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Overall great experience, need more effort on cleanliness

Great number of equipment available and well maintained. Just need to have disinfectant wipes / sprays rather than an old dirty cloth to clean with. Overall a great experience.

26 juli 2025
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Antwoord van PureGym UK - Liverpool Edge Lane

Hi there - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We continue to ask, as we always have, that members bring a sweat towel with them to wipe equipment. Outside of this, our gyms have full cleaning schedules. If you have any specific suggestions, please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi Saba. Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know just how daunting the thought of joining the gym can be, and we do our very best to provide a safe and welcoming space for our members. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

Stolen items

Good gym, however had my wallet with my cards, drivers license and 200 in cash stolen in the locker rooms.

10 april 2025
Review zonder uitnodiging
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are sorry to hear that items have been stolen from you whilst you were in the gym. Here at PureGym, we do advise that when attending the gym, members are responsible for their own belongings. Whilst we understand your frustration in regard to this matter, as detailed within our gym rules which are agreed to upon membership commencement:

• Members are solely responsible for their own belongings when visiting PureGym. PureGym accepts no responsibility for any loss or damage to property.

Thanks, PureGym.

Beoordeeld met 4 van de 5 sterren

atmosphere was good

atmosphere was good

29 maart 2025
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi Sherlon. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Easy to access and most important no…

Easy to access and most important no contract good gyms

29 maart 2025
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi Jonathan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Excellent gym!

I’m really satisfied with this gym! It’s spacious, clean, and well-equipped. The trainers are friendly and always available to help with any needs. For me, it’s simply the best gym!

9 maart 2025
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi Erika! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so. Enjoy your next workout! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

I did go and visit the gym to make sure…

I did go and visit the gym to make sure it had what I wanted and was shown round by a lovely young man. Signing up online was so simple and I have already booked classes which again was so easy!!

28 februari 2025
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi Collette - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board. It’s great to hear that you had a smooth and easy experience joining us. Have a great time with your workouts! Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Very good joining experience

Very easy to follow steps and also liked the way I could book for an induction straight away

17 februari 2025
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi there - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Beoordeeld met 3 van de 5 sterren

turn the music down it is not a night…

turn the music down it is not a night club and stop blowing cold air. other than that it is fine

8 februari 2025
Review zonder uitnodiging
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi Marco - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Staff undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Fast

Fast, easy to navigate and tailor to requirements.

2 februari 2025
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi Michael! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was quick and straightforward.

Hope you enjoy your membership with us! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Easy to join

Easy to join, the online registration is very easy. The classes on their App has flexible timing. Looking forward to achieving my fitness goal.

3 februari 2025
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi Chinelo! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward and you booked onto some classes straight away.

Hope you enjoy your membership with us! Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

It’s a decent gym good equipment but it…

It’s a decent gym good equipment but it does get dirty every now and again, the glass panels upstairs have all sorts of stains on them. The Yanga water is always empty so whe. You pick a flavour and the disappointment when you taste it and it’s just plain water, if it’s not being replenished please state this or let us know what flavours are working some flavours are not available for weeks so it’s a gamble what your picking !!!!!

31 januari 2025
Review zonder uitnodiging
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi Sean - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. We have also reported to your local gym staff about potentially needing restocking of the Yanga water. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Very straight forward

Very straight forward

28 januari 2025
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi Daniel - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Beoordeeld met 1 van de 5 sterren

Awful experience

Awful experience. I needed support during my first access, tried to use the entrance help button, but nothing worked at all.

25 januari 2025
Logo PureGym UK - Liverpool Edge Lane

Antwoord van PureGym UK - Liverpool Edge Lane

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch directly with the Gym Manager to provide more information (such as dates and times or names etc.) so this can be investigated. Thanks, PureGym.

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