PureGym UK - London Bayswater Reviews 159

TrustScore 4.5 uit 5

4,3

Bayswater House, W2 4AP London, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Close to my flat .When I joined over 10 years ago the place was clean .the equipment in acceptable condition , ok for a basic gym .Sadly since then things have hugely changed : dirty ,disrespectful me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic team, always happy to hear positives feedbacks to keep a high standard for a low price. Good classes, great events in and out of the gym. They started Hyrox classes for small groups - whi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The gym has nice staff, good range of equipment, lovely spinning/cycling room, good changing rooms and create spaces dedicated to certain machine-types. The spin/cycle classes with Ken are great and I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Matt replied to all the queries I emailed from overseas in advance. Very helpful and it clinched joining. Gym was much better than I anticipated. Budget price but excellent equipment in the free weigh... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gym
  2. Gezondheidsclub

Info over PureGym UK - London Bayswater

Geschreven door het bedrijf

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contactgegevens

  • Bayswater House, W2 4AP, London, Verenigd Koninkrijk

4,3

Uitstekend

TrustScore 4.5 uit 5

159 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Just a great atmosphere & mixed age…

Just a great atmosphere & mixed age groups that respect all.

3 februari 2026
Review zonder uitnodiging
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi Paula. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and we're thrilled to have you as part of our PureGym community! Looking forward to seeing you back in the gym soon. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Karis is so helpful

Karis is so helpful - she inspires me to keep attending

20 januari 2026
Review zonder uitnodiging
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi Christina. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear such positive feedback regarding one of our PT's and how they have made a positive impact on your fitness journey so far. We'll make sure this feedback will not go unnoticed by the Gym Manager, and we hope you continue to enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

Best avoided

Close to my flat .When I joined over 10 years ago the place was clean .the equipment in acceptable condition , ok for a basic gym .Sadly since then things have hugely changed : dirty ,disrespectful members,FILTHY,no gym floor staff, full of school children who are clearly under 16 going there in groups, people using the machine./stations to look at their phone ,a couple of extremely noisy clearly incompetent trainers (probably certified by the company ),no sense of hygiene ,health and safety is something they totally disregard,toilets= hazard etc...Looking for another gym hopefully better in the area .Membership price increasing =non-existent quality !To be avoided .

18 januari 2026
Review zonder uitnodiging
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi Chris- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Where possible, we ask that members share equipment between sets, to ensure that all members are able to get the most out of their workout. Although sometimes this isn't possible, we do ask that other members are taken into consideration when taking breaks between sets. We're afraid we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment we would advise approaching a member of staff on the floor who will be able to look into this at the time. If you would like to raise these concerns further, please do not hesitate in reaching out to our Member Services team at member.services@puregym.com who will be happy to discuss this with you and escalate any additional issues on your behalf. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Good gym

Good gym, has everything I need. Friendly team and nice atmosphere.

1 december 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

A really great atmosphere.

A really great atmosphere.

15 december 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great gym

Great gym, not too busy. Nice atmosphere.

16 september 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Good gym

Good gym. Good staff

28 november 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi Andy- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great place

Great place! Love max! Love Niall! Saw him cleaning equipment with a bucket and soap made me feel much better

26 oktober 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear such positive feedback and that you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Friendly staff

16 december 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Really great gym

Really great gym. Clean & friendly atmosphere,

22 december 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great people

Great people. Friendly team. Clean and welcoming.

19 september 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Constant improvements and amazing PT…

Constant improvements and amazing PT team.

3 november 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi Miko - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great facilities

Great facilities. Friendly trainers, would recommend!

9 november 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi Himanshu - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great gym in Bayswater

Great gym, love the atmosphere, instructors are professional and friendly, always smiling 😊. Equipment is always well maintained and changing rooms are super clean. Highly recommend

12 november 2025
Review zonder uitnodiging
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi Dagni - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Good experience

Good experience
Nice people

6 oktober 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

NICE GYM

I'm always very happy here. Lovely team.

23 oktober 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi Mulumba - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

It was easy

It was easy because I linked through with an email offer, just hit the link. Found the. Closest PureGym, and used a coupon offer and it worked, and signed up for the first month starting tomorrow. So long as the entry code works tomorrow it couldn’t have been easier.

28 oktober 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi Cat - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward and you managed to use a promotional offer. Enjoy your workout sessions! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great atmosphere

Really nice team and helpful management.Has everything I need.

3 oktober 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi there - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great first day

The manager was really helpful and the gym is nice

28 oktober 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi Ammar - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Amazing gym & amazing manager!

Nice gym and helpful and friendly staff.

28 oktober 2025
Logo PureGym UK - London Bayswater

Antwoord van PureGym UK - London Bayswater

Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer