PureGym UK - London Bethnal Green Reviews 6

TrustScore 3 uit 5

3,2

229 Cambridge Heath Road, E2 0EL London, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fast, detailed but easy to follow and intuitive.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Very overpriced with little equipment

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I’m giving this gym 2 stars only because the trainers are amazing and genuinely kind people. Unfortunately, everything else has been disappointing. The gym is overcrowded, with too few machines for th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gym
  2. Gezondheidsclub

Info over PureGym UK - London Bethnal Green

Geschreven door het bedrijf

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contactgegevens

  • 229 Cambridge Heath Road, E2 0EL, London, Verenigd Koninkrijk

3,2

Gemiddeld

TrustScore 3 uit 5

6 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

When I booked online it told me clearly…

When I booked online it told me clearly that I would have access to two other gyms near me, but when I had paid those gyms disappeared from the list. Really frustrating experience!!

8 november 2025
Logo PureGym UK - London Bethnal Green

Antwoord van PureGym UK - London Bethnal Green

Hi there - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Beoordeeld met 2 van de 5 sterren

Used to be good

I’m giving this gym 2 stars only because the trainers are amazing and genuinely kind people. Unfortunately, everything else has been disappointing. The gym is overcrowded, with too few machines for the number of members. It’s often stuffy and poorly ventilated, and the place tends to smell unpleasant. People frequently hover, asking when you’ll finish your sets, which makes training uncomfortable. It also feels unsafe at times, some members practice boxing right next to others in crowded areas. Many people occupy machines for long periods while chatting or scrolling on their phones, treating the gym more like a social hangout than a workout space.

4 maart 2025
Logo PureGym UK - London Bethnal Green

Antwoord van PureGym UK - London Bethnal Green

Hi Maria - Thank you for taking the time to leave this review, we are sorry to see this is 2 stars. Our staff work hard to provide great service, and your feedback means a lot. We would like to apologise for any inconvenience caused. Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment we would advise approaching a member of staff on the floor who will be able to look into this at the time. Our gyms are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. If you do have any concerns, please let a member of the team know at the time and they will always be happy to look into this. Thanks, PureGym

Beoordeeld met 3 van de 5 sterren

Rip off

Very overpriced with little equipment

29 oktober 2025
Logo PureGym UK - London Bethnal Green

Antwoord van PureGym UK - London Bethnal Green

Hi there - Thank you for taking the time to leave this review. We understand that cost is an important factor when choosing a gym, and we strive to provide value by offering a clean, well-equipped, and welcoming environment for all our members. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Fast & Informed

Fast, detailed but easy to follow and intuitive.

27 oktober 2025
Logo PureGym UK - London Bethnal Green

Antwoord van PureGym UK - London Bethnal Green

Hi there - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Beoordeeld met 2 van de 5 sterren

Too small basically no access to the…

Too small basically no access to the mats and stretching section to warm up because there’s always a class very minimal equipment such as benches etc but nice and discreet

1 januari 2025
Logo PureGym UK - London Bethnal Green

Antwoord van PureGym UK - London Bethnal Green

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

This is a very well equipped and…

This is a very well equipped and spacious gym and is well worth a go!

29 december 2024
Logo PureGym UK - London Bethnal Green

Antwoord van PureGym UK - London Bethnal Green

Hi Warren - Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.

We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Thanks again, PureGym.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer