I switched to a different gym due to: - Poor conditions. Rubbish everywhere, no staff to tidy up/discourage - Broken equipment. Have visited when up to half of treadmills are not working - No stand... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie90-100 Market Street, M1 1PD Manchester, GB
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Lees wat reviewers zeggen
Jesus Bravo is an exceptional PT at PureGym Manchester Market Street. I once booked a 7:30am core class where I was the only attendee, and he still ran the session—something not all trainers do (I’ve... Toon meer
Bedrijf heeft geantwoord
I have been looking for the right personal trainer for a long time, but I finally found it! After the first meeting, I knew that Lina was a good choice. She has amazing knowledge and experience, she... Toon meer
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I have been going to this gym for around a year and honestly can say it is the friendliest gym I’ve ever been at. The staff are lovely and create a great atmosphere. Recently i was involved in an inci... Toon meer
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Bedrijfsgegevens
Info over PureGym UK - Manchester Market Street
Geschreven door het bedrijf
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contactgegevens
90-100 Market Street, M1 1PD, Manchester, Verenigd Koninkrijk
3,6
Gemiddeld
80 reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Grim! I switched to a different gym
I switched to a different gym due to:
- Poor conditions. Rubbish everywhere, no staff to tidy up/discourage
- Broken equipment. Have visited when up to half of treadmills are not working
- No standards/etiquette. Lack of staff means that guys think it is ok to seat row topless and spray sweat everywhere
3 januari 2026
Review zonder uitnodiging
Antwoord van PureGym UK - Manchester Market Street
Hi Chad- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by this. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment or cleanliness within your home gym, please notify the Gym Manager directly as soon as you can so this can be investigated further. If you wish to escalate these concerns, our team are more than happy to help. Please email them at member.services@puregym.com to discuss these issues further. Thanks, PureGym
Jesus Bravo is an exceptional PT at…
Jesus Bravo is an exceptional PT at PureGym Manchester Market Street. I once booked a 7:30am core class where I was the only attendee, and he still ran the session—something not all trainers do (I’ve seen other classes cancelled even with two bookings). I've also joined his HYROX sessions, and he's consistently knowledgeable, friendly, and firm when it comes to pushing you during workouts. Truly dedicated and professional
8 augustus 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Manchester Market Street
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear such positive feedback regarding one of our PT's and how they have made a positive impact on your fitness journey so far. We'll make sure this feedback will not go unnoticed by the Gym Manager, and we hope you continue to enjoy using the gym overall!
Thanks, PureGym
You did not send me the PIN code the…
You did not send me the PIN code the first time I paid. I had to pay twice to get in. Please pay me back.
10 juli 2025
Antwoord van PureGym UK - Manchester Market Street
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused by this. Please can you expand on the issues that you have encountered with our Member Services team so they can investigate this matter in full and assist with this. You can contact them at member.services@puregym.com.
Thanks, PureGym
Antwoord van PureGym UK - Manchester Market Street
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
I have alteady paid the fees and i am…
I have alteady paid the fees and i am not able to use the app its showing again pay to book a class
16 juni 2025
Antwoord van PureGym UK - Manchester Market Street
Hi Khadeeja, thanks for leaving us this review. We are sorry to see this is 1 star.
We are sorry to hear of your experience. Could you please reach out to Member Services via email or social media DM and the team will be happy to take a look at your account and advise you further.
We apologise for any inconvenience caused.
Thanks, PureGym
Good equipment and environment
7 april 2025
Antwoord van PureGym UK - Manchester Market Street
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. We are really happy to hear you enjoy using the gym! Thanks, PureGym
I was on business and it is amazing you…
I was on business and it is amazing you offer day passes!
19 mei 2025
Antwoord van PureGym UK - Manchester Market Street
Hi there - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars. We strive to make everything as easy and quick as possible for you so you can do the hard work in the gym. It's great to hear you enjoy this aspect of our memberships! Thanks, PureGym
Antwoord van PureGym UK - Manchester Market Street
Hi Gary - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym
One of the worst gym experiences ever
One of the worst gym experiences ever. Its like entering an airport with the doors that you have to open with your pin and then stand there like an animal in a Zoo. The vending machines wouldn't accept my card so I had to go out and buy water from Aldies across the street. I also tried to get that sportswater but it wouldn't accept my pin because I wasn't a gym+ member, what a f*** joke. Of course everyone in the was unfriendly and depressed, all in all a very grim experience, dystopian almost.
26 april 2025
Antwoord van PureGym UK - Manchester Market Street
Hi there - Thank you for your feedback. We value all input from our members and are currently reviewing the comments shared about our gyms. We're committed to continuously improving and will be working to enhance our offerings based on the feedback we've received. We appreciate your patience and support as we strive to provide the best experience possible.
If you have any other specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Antwoord van PureGym UK - Manchester Market Street
Hi Chris - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Antwoord van PureGym UK - Manchester Market Street
Hi Omar - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
Antwoord van PureGym UK - Manchester Market Street
Hi here - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
Thanks guys for always give me the…
Thanks guys for always give me the right strength to do my workout at the market street gym
11 februari 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Manchester Market Street
Hi Miryam! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Hope you continue to enjoy your time with us! Thanks, PureGym
The installations are very good and…
The installations are very good and there are everything that I need for trainin.
The only bad thing that I saw is that the showers are not very clean
30 januari 2025
Antwoord van PureGym UK - Manchester Market Street
Hi Victor - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We fully understand the importance of cleanliness and your feedback on the showers will be addressed.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Fab staff and good value for money
The staff are so friendly and very helpful and the price of a membership is great - would definitely recommend this gym.
30 december 2024
Antwoord van PureGym UK - Manchester Market Street
Hi Keira! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
We also love being able to help and chat to our members when given the opportunity to do so.
Hope you continue to enjoy your time with us! Thanks, PureGym
Antwoord van PureGym UK - Manchester Market Street
Hi Darren - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
This gym looks like a prison
This gym looks like a prison. No music, no staff. So depressing.
16 november 2024
Antwoord van PureGym UK - Manchester Market Street
Hi Eurico. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are sorry to hear about this experience on your visit.
There may be times when you attend the gym unstaffed. All hours for each club can be found here www.puregym.com/landing/safety-and-security/unstaffed-hours/
If your visit was during staffed hours it would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time) so this can be properly investigated. Thanks, PureGym
Antwoord van PureGym UK - Manchester Market Street
Hi there - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
New member
Joining options and available offers were really easy to understand. Website had all the necessary information to make a decision quickly. The whole process was very smooth and welcoming
7 november 2024
Antwoord van PureGym UK - Manchester Market Street
Hi Sunny - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
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