PureGym UK - Milton Keynes Kingston Centre Reviews 97

TrustScore 4 uit 5

3,9

The Kingston Centre, MK10 0BA Milton Keynes, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The gym is very clean and well laid out. The music is kept at a reasonable level. The staff are very courteous and helpful. The quality of the equipment is generally quite good, although I would appre... Toon meer

Beoordeeld met 4 van de 5 sterren

The only thing I can fault in the gym but not the gym itself is other members using their phones while on the equipment. Not using the equipment. If someone feels the need to trawl the internet, vacat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Lots of equipment Super clean All equipment works Downside tannoy announcements have poor diction really irritating voice Needs a steam / sauna to give it 5 stars. Would thoroughly recommend... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Super busy at times - they could really do with adding some more equipment as you can end up waiting ages for something to become available. Doesn't help that when some equipment breaks it takes t... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gym
  2. Gezondheidsclub

Info over PureGym UK - Milton Keynes Kingston Centre

Geschreven door het bedrijf

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contactgegevens

  • The Kingston Centre, MK10 0BA, Milton Keynes, Verenigd Koninkrijk

3,9

Goed

TrustScore 4 uit 5

97 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 4 van de 5 sterren

Good value for money but fewer to no…

Good value for money but fewer to no cleaning stations

20 oktober 2025
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Ethan- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by this. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with to ensure a safe environment for staff and members. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Amazing staff very clean and good safe…

Amazing staff very clean and good safe area to train

28 oktober 2025
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Derrie - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Really inclusive friendly place

15 november 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear your positive experience! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Easy to follow guides when registering

Easy to follow guides when registering

27 juni 2025
Logo PureGym UK - Milton Keynes Kingston Centre

Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Claire - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

Was in there today

Was in there today. Regular user.

Crazy man talking to himself, harassing every lone female. Not working out. Just puts his stuff on a bench for 20mins then moves to another.

Harassing a regular user, she tried to ignore him, Said to the girl. I’m here if you need me. She said it’s ok. He’s harmless.

Until he’s not. I said.

Kids walking in 2 at a time, 3 to a machine not even training. Just messing around.

Peak time is crazy busy. They keep taking away equipment as it’s used as a test gym. Toilets always blocked. Generally it’s ok. Staff don’t give a F though.

6 april 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We have a zero-tolerance policy on any form of harassment or inappropriate behaviour and take any concerns of this nature seriously. We ask that any concerns are raised with the gym manager directly, or to safespace@puregym.com; a confidential means of alerting us to any behavioural concerns. We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter.

Thanks, PureGym

Beoordeeld met 3 van de 5 sterren

Sadly I had to stop due to surgery but…

Sadly I had to stop due to surgery but always wanted to join back up, I emailed asking for a rejoin code but was told I needed to wait until the end of the month, this was a real shame as I need to start today meaning I've had to pay the full fee again, made joining again a sour experience

17 maart 2025
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Stuart. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Joining fees are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement.

A joining fee would be applicable in these circumstances unless there is an active promotion available. These are generated by our Marketing team and these cannot be created via Member Services. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great gym

Great gym, great access and equipment

9 maart 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Damola - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Friendly and Accessible!

Managers and staff are incredibly friendly and the gym is very clean, they are also always bringing in new machines! Really great as long as you avoid 5-6pm but that’s standard for most gyms haha.

29 december 2024
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Victoria. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 3 van de 5 sterren

Alot of the gym machines are broken…

Alot of the gym machines are broken most weeks. To many kids at under 16 using the gym.

28 december 2024
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Daryl - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment are fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym.

Beoordeeld met 3 van de 5 sterren

Kingston MK. It's not their fault, blame social media...

Overall the Pure Gym i use (Kingston Milton Keynes) is good. Good space,loads of plates and racks, bars, machines etc..The let downs are: the amount of lazy gym goers that leave their station as if they're still working out i.e. fully loaded bar and just walk off. The misuse of equipment like dropping empty or light bars, smashing the safety bars with a similar loaded bar, again for no reason other than the effect of sounding like they're going 'heavy'.
I realise it's a business and if the local yoofs wanna come and scroll for an hour then that's their entitlement. Apart from that it's ok. I think that the gym staff could also intervene when an inexperienced lifter is clearly lifting more than they're capable, especially when you see guys prawn backing a deadlift that is never leaving the floor.

8 januari 2025
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Stephen. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We do apologise for any inconvenience this does cause on your visits.

It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this.

However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this.

Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment we would strongly advise approaching a member of staff on the floor who will be able to help further. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Open 24/7 great choice of equipment…

Open 24/7 great choice of equipment great place to work- out

12 november 2024
Review zonder uitnodiging
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Stuart - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Beoordeeld met 1 van de 5 sterren

Could not book disabled induction paid…

Could not book disabled induction paid to not be able to use the gym as it won't allow me to use the app until this has been processed........

10 november 2024
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Requesting disabled access will require an induction with the gym staff in order to learn about how to use the doors safely and the rules around it. This is for your own safety and for others.

I would recommend contacting your local staff to arrange this. You can also contact them using the "email this gym" link on their gyms webpage via: https://www.puregym.com/gyms/

Thanks, PureGym.

Beoordeeld met 4 van de 5 sterren

Excellent facilities.

6 november 2024
Review zonder uitnodiging
Logo PureGym UK - Milton Keynes Kingston Centre

Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Dennis - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Beoordeeld met 1 van de 5 sterren

Misleading ads! #Disappointing

I wanted to rejoin today.

Typed in Pure Gym into Google. Saw your ad and thought, “excellent” - a nice incentive to join.

Your sponsored ad read:
“Get 50% Off Until January — Level Up Your Workout for Less with Code SAVEHALF to Get 50% Off 3 Months & £0 Joining Fee”

I tried multiple times to join today but that code didn’t work and I didn’t get the deal. Plus your website isn’t easy to contact support. If your codes aren’t active - then don’t advertise it.
I still joined because I wanted to join but the experience was disappointing and I was felt feeling misled.

11 oktober 2024
Logo PureGym UK - Milton Keynes Kingston Centre

Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Nin - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

If you were experiencing issues applying your promotion whilst it was active it's possible you were trying to apply it at a gym it wasn't applicable to. We are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

All equipments were up to date and…

All equipments were up to date, and also there was not much people at the gym . As most of the time, too many people makes it difficult to access some training equipments.

1 oktober 2024
Review zonder uitnodiging
Logo PureGym UK - Milton Keynes Kingston Centre

Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout.

Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.

Please do feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

too poor

too poor, small, few machines, I expected more, the subscription price is high for what it offers !!!

28 september 2024
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Gherghe - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.

Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates.

If you have any specific suggestions regarding the layout of the gym, please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

The gym is equipped with a wide range…

The gym is equipped with a wide range of equipment, the gym is huge and has many features including classes, and many more, but unfortunately it is too crowded for me, I prefer to work in a more quiet place.I decided to go with cancellation and i was surprised how quick and smooth was the cancellation process , the pure gym team helped me super fast to get my refund and to cancel my membership. Thanks and I really appreciate your professionalism !!

29 augustus 2024
Review zonder uitnodiging
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Mrs Ele, thank you for taking the time to leave this 5* review!

With over 1.5 million members nationwide, we can get busy at times but offer off-peak memberships and a live tracker in the app to help with this!

We're glad our Member Services Team could assist with your cancellation and refund within the first 14 days of your membership, and we wish you luck with your future fitness goals!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Easy to rejoin!

5 augustus 2024
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi there! Thank you for taking the time to leave this 5 star review. It is great to hear the re-joining process was straightforward.

Hope you enjoy your membership with us! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Basic, fast and effective

The process was straightforward and easy.

31 juli 2024
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hey Badr - That's awesome to hear and we hope to see you in the gym soon!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

very clean Gym

5 juli 2024
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Antwoord van PureGym UK - Milton Keynes Kingston Centre

Hi Maryam, it's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!

Thanks, PureGym

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