Stoke east is a joke. Mens changing rooms have had no lights for 3 weeks. Now can't shower as they are blocked off. Kit is regularly in need of at least WD-40. This gym used to be sound, but people ar... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieRavensdale Retail Park, ST4 2HT Stoke-on-Trent, GB
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Lees wat reviewers zeggen
Good mix of classes something for everyone and all abilities. Management and instructors friendly and approachable. Loads of equipment on the gym floor. Spinning bikes could do with a better maintenan... Toon meer
Bedrijf heeft geantwoord
I visited PureGym at Ravensdale retail park Stoke on trent a couple of times recently and i must say i love the vibe of this establishment at Ravensdale.I also love the layout of the equipment,especia... Toon meer
Bedrijf heeft geantwoord
Pure Gym East is an excellent place to train. The staff are friendly, supportive and on hand for advice if needed. They also listen when you need to talk about something within the gym. The gym has... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over PureGym UK - Stoke-on-Trent East
Geschreven door het bedrijf
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contactgegevens
Ravensdale Retail Park, ST4 2HT, Stoke-on-Trent, Verenigd Koninkrijk
3,9
Goed
109 reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Stoke east is a joke
Stoke east is a joke. Mens changing rooms have had no lights for 3 weeks. Now can't shower as they are blocked off. Kit is regularly in need of at least WD-40. This gym used to be sound, but people are now thinking of paying a bit extra to somewhere where you can work out without the threat of things being broken.
22 januari 2026
Review zonder uitnodiging
Antwoord van PureGym UK - Stoke-on-Trent East
Hi David- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by this. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment and all facilities in full working order as soon as is safely possible. If you have any specific concerns about this, please notify staff on site as soon as you can so this can be investigated further. Thanks, PureGym
Brilliant gym exerlant staff and a…
Brilliant gym exerlant staff and a great environment
15 december 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Rob- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym overall! Thanks, PureGym
Best Gym Ever
Spacious, well equipped, clean, NOT stuffy like some other gyms, Self-service friendly
24 november 2025
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Gbenga - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Great start.
The staff was very kind and helpful when I visited the gym for the first time. Great reception.
10 november 2025
Antwoord van PureGym UK - Stoke-on-Trent East
Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience! Thanks, PureGym
Continuous pressure via email to join…
Continuous pressure via email to join not so puregym or you cannot have zero joining fee
4 november 2025
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Les - Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We'd love to talk to you in more detail, so that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
I visited PureGym at Ravensdale retail…
I visited PureGym at Ravensdale retail park Stoke on trent a couple of times recently and i must say i love the vibe of this establishment at Ravensdale.I also love the layout of the equipment,especially the Sledge Path. It is the first time i have ever seen the sledge path being respected at puregym,often the clients workout and do all types of other excercises on it except the sledge and they all leave equipment laying on it without any regard for its true purpose.The Sledge is a very serious bit of kit and excercise and should be respected as such.I love this gym and look so much forward to returning. TopGym!
16 augustus 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Myles. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout.
We are really happy to hear you enjoy using the gym overall!
Thanks, PureGym
Great gym .
Great gym .. Great equipment... Great place to work out I felt really nervous about going but once in nothing stopped me .. here's to getting fitter, healthy,
26 juli 2025
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Shelley - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know just how anxious we can all be at the thought of joining a gym, so we do our best to provide that safe space for our members. We are really happy to hear you enjoy using the gym and look forward to being a continued part of your fitness journey! Thanks, PureGym
Friendly staff
Friendly staff, clean gym. Could probably do with more of the popular machines.
31 maart 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Aaron. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Unable to get inside the gym
I applied for the 3 day pass because I've not been to a gym since my knee surgery and I was nervous. I was sent my welcome e mail with my entrance pin. It didn't work and there was no one there to help me. It said the gym was manned until 10 p.m. my daughter went in to find someone but couldn't. We pressed the help button numerous times to no avail. Needless to say I will just go to another gym NOT puregym.
7 maart 2025
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Jo - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
If you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information, we can help you with your membership. Thanks, PureGym.
Pure Gym East is the place to train
Pure Gym East is an excellent place to train. The staff are friendly, supportive and on hand for advice if needed. They also listen when you need to talk about something within the gym.
The gym has plenty of equipment and space, and even at busy times it is easy to complete your workout.
The PTs are also amazing. Ben especially has made the difference to my weight loss journey and has supported me in gaining strength, defining muscle and having confidence to push myself in the gym. I would highly recommend him to both males and females.
6 januari 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Corina. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Antwoord van PureGym UK - Stoke-on-Trent East
Hi there! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Enjoy your next workout! Thanks, PureGym
Decent all round gym
Decent all round gym, plenty off equipment and no intimidation 👌
28 december 2024
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Gavin - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
I always enjoy my time at the gym
I always enjoy my time at the gym, on the odd occasion there’s no paper in the cleaning station
31 december 2024
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Lee - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. We fully understand the importance of cleanliness and will be dealt with.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
Too cold environment lack of machines…
Too cold environment lack of machines too many cardio machines ,however, found it very clean
26 december 2024
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Karl - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Good level of equipment and a friendly…
Good level of equipment and a friendly atmosphere
14 december 2024
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Paul - Thank you so much for your feedback! We're glad to hear you enjoyed the range of equipment available and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Sharron - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Would you be able to tell us the reason behind your comments and rating so we can better understand this? Thanks, PureGym.
The manager was helpful and nice
The manager was helpful and nice. He showed us around and demonstrated how to use the equipment.
It's a very awesome experience and we'll be attending more often.
13 november 2024
Antwoord van PureGym UK - Stoke-on-Trent East
Hi Olajumoke – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us.
We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Easy joining not used yet so we’ll see…
Easy joining not used yet so we’ll see what it’s like
26 september 2024
Antwoord van PureGym UK - Stoke-on-Trent East
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We’re glad to hear that you found it nice and easy to get up and started! Enjoy your time at our gyms! Thanks, PureGym
Easy and Speedy joining experience
My joining experience was easy and very quick to go through the process.
26 september 2024
Antwoord van PureGym UK - Stoke-on-Trent East
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We’re glad to hear that you found it quick and easy to join us! Enjoy your time at our gyms! Thanks, PureGym
Clean and friendly with everything you need!
Simple and easy app, 24hr gym. Clean and friendly! Great gym
30 juli 2024
Antwoord van PureGym UK - Stoke-on-Trent East
Hi there! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere!
Our app has lots of features so that members can get the most out of their membership.
Enjoy your next workout! Thanks, PureGym
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