PureGym UK - Wolverhampton South Reviews 118

TrustScore 4 uit 5

3,8

Birmingham Road, WV2 3NH Wolverhampton, GB


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Beoordeeld met 2 van de 5 sterren

App is annoying as QR code to access takes a while to load. Deadlift equipment and bumper plates severely lacking. Benches were all wobbly in free weights section by dumbbells. A lot of the equ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great visit, although I’m a member for a couple of years I haven’t been for 9 months. My passion is road cycling but I was knocked off my bike last year and haven’t been to the gym while recovering. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Great gym layout, secure free off site parking and friendly staff contribute to good environment and happy to travel further when possible to work out there. That's how pure gym should be in othe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The gym is an excellent place to start the day. Great atmosphere and a very welcoming environment. The only tiny bit of annoyances would be that the squat rack area was taking away from use by membe... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gym
  2. Gezondheidsclub

Info over PureGym UK - Wolverhampton South

Geschreven door het bedrijf

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contactgegevens

  • Birmingham Road, WV2 3NH, Wolverhampton, Verenigd Koninkrijk

3,8

Goed

TrustScore 4 uit 5

118 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Easy access and parking availability

Easy access and parking availability, good equipment, and a conducive environment

18 december 2025
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Chinyere- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

male changing room

I am writing to raise a concern regarding privacy standards in the male changing room, showers, and toilet areas.

Recently, a female cleaner has been cleaning inside these areas while men are present and in the process of changing for work. There were no warning signs, no temporary closure, and no announcement before entering. This created an uncomfortable situation where individuals had no opportunity to maintain their privacy.

For clarity, my concern is not about the cleaner personally, but about the lack of proper procedures. In most facilities, when cross-gender staff must clean sensitive areas, the following standards are expected:

Clear signs posted (e.g., “Cleaner Inside – Please Wait Before Entering”).

Announcements before entering the area.

Allowing time for occupants to cover up or exit.

Temporary closure of showers or toilets when required.

When possible, assigning same-gender cleaners for sensitive spaces.

I respectfully request that the facility review and implement appropriate privacy protocols so that both staff and users feel comfortable and respected.

Thank you for your attention to this matter. I would appreciate confirmation that this issue will be addressed.

Kind regards,
Paul

12 november 2025
Review zonder uitnodiging
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Paul - Thank you for taking the time to leave this review, we always appreciate member feedback and we are sorry to see this is 1 star. In order to keep the changing facilities to the high standard of cleanliness we expect, regular checks are made in both the male and female changing facilities. This is an operational requirement, and does mean that on occasion, it may be that a member of the opposite sex must enter the changing facilities if it is within a period where there are no male members of the team on shift and vice versa for the female changing facilities. In these instances, each member of staff should take measures to ensure no one in the changing facilities feels uncomfortable, and is aware they will be entering. If there are any further concerns, we would ask that you get in touch directly with our dedicated team safespace@puregym.com; a confidential means of alerting us to any behavioural concerns. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process straightforward, that's exactly what we aim for! We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

Joined and left on the same day

Joined and left on the same day. Poor equipment - some of the equipment had 'out of order' placards placed on them. Really disappointed.

8 augustus 2025
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Sandip, thank you for taking the time to leave this review.

We are equally as disappointed when, from time to time, things go wrong and equipment has to be placed out of order. Regular maintenance checks are undertaken, and any issues identified are escalated to engineers straight away. Sometimes, there may be a small wait whilst engineers attend to fix any issues, but we endeavour to resolve these as soon as possible.

If you have any concerns about specific pieces of equipment in your gym, please notify staff on site as soon as you can.

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

very comfortable

it is very spacious and I dont feel judged whilst working out. Eveyone minds there own business will be buying a subscription for a month 🥰

15 juli 2025
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Antwoord van PureGym UK - Wolverhampton South

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Very good staff clean and well…

Very good staff clean and well maintained

8 juli 2025
Review zonder uitnodiging
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

I visit today at Wolverhampton south…

I visit today at Wolverhampton south the manager on duty 14:29 she’s really very good to explain everything and I join behalf of her attitude thanks

30 mei 2025
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Mohamed - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you have joined following this interaction, enjoy your workouts! Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Good gym spacious and plenty of…

Good gym spacious and plenty of equipment good value for the money.
Popular gym so so weights area is always fairly busy

16 mei 2025
Review zonder uitnodiging
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Adam - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Puregym Wolverhampton South

Puregym Wolverhampton South. Great big gym. Leon is an awesome instructor, very helpful and friendly. I personally enjoy his classes, especially Ride classes. If i want a good cardio, I know I can count on Leon. Thank you Leon G.O.A.T

23 april 2025
Review zonder uitnodiging
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi there - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having such a fantastic experience in our gym.

Helping our members achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your fitness journey! Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Good joining options

Good joining options. Great price, joined while they had no joining fees. Glad to be able to cancel at anytime if needed.

13 april 2025
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Antwoord van PureGym UK - Wolverhampton South

Hi Beckie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Easy to sign up

Easy to sign up, all ran smoothly

4 april 2025
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Jaqueline! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

Hope you enjoy your membership with us! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Impressed that PureGym replied to my…

Impressed that PureGym replied to my enquiry for membership and sorted everything out easily and straightforward

19 maart 2025
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Adam! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; it is great to hear the Member Services team could get this resolved for you!

Enjoy your membership with us! Thanks, PureGym

Beoordeeld met 3 van de 5 sterren

The lack of equipment is insane makes…

The lack of equipment is insane makes it almost in impossible to have a decent workout when there’s 5 kids to one machine

18 februari 2025
Review zonder uitnodiging
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Nathan - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Ok all good

Ok, it’s been open for ages, I’ll check it out now!

4 februari 2025
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Rajinder - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Beoordeeld met 2 van de 5 sterren

The gym is very basic and lacks…

The gym is very basic and lacks atmosphere. The work out areas are ok, but could be improved by having private divided areas of space as all open plan. The showers are scalding hot in the womans changing rooms and burned me, massive health and safety issue, also no locks on them. No tv you can watch while working out, looking at frosted glass is not great!, I will not be returning. Found it depressing atmosphere. It was quite and plenty of parking space, that is the only decent thing. The gym could improve from better equipment and creating better work out areas, where people have more privacy and promotes more motivation.

25 december 2024
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We are reviewing feedback and will ensure this is addressed in club.

Temperatures and air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers.

We also aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Beoordeeld met 3 van de 5 sterren

Good gym - but showers need to be better

This is a great gym with a good availability of equipment - I use the treadmills most times and its good I am always able to get on. The reason for only 3 stars is the showers. I find the water temperature is fairly OK most of the time but could be a bit hotter. Also the flow of the shower water is weak and not a strong flow. A good experience in the shower after a workout is an important part of my Pure Gym experience. This is most important especially in autumn and winter when the weather is a lot colder - and a good shower is essential at this time of year. I am happy to pay for increase in membership prices if the showers can be improved to what they are at the moment. If the showers are improved as I have described, I would definitely give 5 stars

21 december 2024
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Sriram- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We apologise for any inconvenience caused by the showers; please speak to a member of staff in the gym, if problems persist! Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Fabulous gym but dreading January when…

Fabulous gym but dreading January when it has no limits to the number of people it’ll accept membership payments from.

Great staff!

15 december 2024
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Kully - Thanks for taking the time to leave this review! We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Beoordeeld met 2 van de 5 sterren

We pay a lot for they membership, but the equipment quality is completely shame

I’ve been a member at PureGym Wolverhampton South for a while now, and while I appreciate the friendly staff and convenient location, I’m really disappointed in the equipment quality. We pay a lot for our memberships, yet many machines feel outdated and worn down. It’s clear that an upgrade is desperately needed to match the cost we’re putting into this gym. I hope PureGym invests in better, more modern equipment soon—members deserve it given the premium price.

14 december 2024
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi there . Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Beoordeeld met 4 van de 5 sterren

Good quality

Good quality, easy to access equipment

30 oktober 2024
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Ben - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Lovely layout

Lovely layout, lots of equipment and space.

24 oktober 2024
Logo PureGym UK - Wolverhampton South

Antwoord van PureGym UK - Wolverhampton South

Hi Rachel - Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.

We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Thanks again, PureGym.

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