Good equpiment selection and a huge gym. However, they've allowed far too many members. Went at 8:30pm thinking I've missed the after-work rush, but the place was packed. Long wait to use 95% of the e... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 7, Yeovil Houndstone Retail Park, BA22 8YQ Yeovil, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
One of the mangers (forgot his name) I spoke to gave me clear information, showed us around the gym and made us feel welcome, I sign up that day
Bedrijf heeft geantwoord
Location and parking were good. No human contact anywhere - none at the desk. Changing room upstairs was a nuisance. Free weights area generally good - need more bigger weights (eg 20kg)…people were w... Toon meer
Bedrijf heeft geantwoord
I never thought I would enjoy going to a Gym but PureGym is friendly, clean, has a lot of equipment and the trainers are really helpful. You also don’t feel like anyone is judging you. The classes are... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over PureGym UK - Yeovil Houndstone Retail Park
Geschreven door het bedrijf
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contactgegevens
Unit 7, Yeovil Houndstone Retail Park, BA22 8YQ, Yeovil, Verenigd Koninkrijk
4,4
Uitstekend
121 reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing experience.
27 november 2025
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Awais - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Management
One of the mangers (forgot his name) I spoke to gave me clear information, showed us around the gym and made us feel welcome, I sign up that day
17 november 2025
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi William - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and hope you enjoy your new membership! Thanks, PureGym
Good equpiment selection and a huge…
Good equpiment selection and a huge gym. However, they've allowed far too many members. Went at 8:30pm thinking I've missed the after-work rush, but the place was packed. Long wait to use 95% of the equipment - yet, astonishingly, they're marketing offers such as zero joining fee right now to attract even more members! Any more and it'll be more like a packed-out night club than a gym! Avoid
29 oktober 2025
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
I joined 10 weeks ago and l love my…
I joined 10 weeks ago and l love my workouts! Brilliant cycling workout tonight!
29 oktober 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Norma - Thanks for taking the time to leave this review, we are pleased to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Susan - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym
Joining was made so easy
Joining was made so easy the no contract was a big game changer for a non gym goer done the first sesh and loved it
5 augustus 2025
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Shaun - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We have lots of information for our members readily accessible for when and if they need it, this can all be accessed through our help centre: https://www.puregym.com/help-centre/ and there is useful information also available within the PureGym app. We hope you enjoy your new membership! Thanks, PureGym
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Martin - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Had a good time being my first time in…
Had a good time being my first time in Pure gym Yeovil. Big enough work out space, plenty of equipment and a friendly environment. Love the weekly challenge
10 juli 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Godfrey. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Excellent club
7 juli 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi John. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Joined pure gym after being a member of…
Joined pure gym after being a member of nuffield. I have to say, it is so much better. The nuffield gym in yeovil equipment is constantly broken. Pure gym is modern, loads of equipment and it feels fresh
28 juni 2025
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Samantha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Joining Pure Gym
Very easy to follow instructions. Clearly laid out form with appropriate explanations.
30 april 2025
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Michael - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions at Yeovil! Thanks, PureGym
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Shauni. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so.
Hope you continue to enjoy your time with us! Thanks, PureGym
Great gym, with some improvements I’d love to see
Great gym, friendly staff and good range of equipment. I usually go during the quieter times so theres never any issue with it being too busy and not being able to use equipment etc which is great. I make use of the upstairs side room so I can dim the lights and not have music on when it’s available.
Some improvements:
Small things really but things I’d love to see improved or made accessible as a neurodivergent person they could sway others decision in becoming a member.
The sinks in the toilets upstairs in the men’s smell like sewerage when using hot tap and not all the dispensers have soap in. Small issue but it always makes me weary of hygiene
Although there’s a whole section downstairs with kettlebells, weight’s etc. I don’t yet feel comfortable hanging out down there as a neurodivergent person, the upstairs feels more comfortable for me. So I’d love to see more weight range and kettlebells up the stairs so I don’t have to keep carrying them back and forth (there’s definitely room for them!).
Although the side rooms are fantastic outside of classes for working out in a different and more comfortable space, I’d love for more availability for neurodivergent people - Dimmed lighting, reduced volume in music at specific times etc. this might encourage less sensory overload and build more confidence with people who wouldn’t usually want to work out due to these issues.
5 april 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Luke, Thanks for taking the time to leave this review, we're happy to see this is 4 stars.
It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.
We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.
You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!
Thanks, PureGym
Great gym but I've received a £100…
Great gym but I've received a £100 parking fine for parking in the carpark outside the gym in a 24hr gym.
19 februari 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Liam. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are sorry to hear that you received a parking fine whilst using the gym.
The car park is operated by a third party company in which we do not have any affiliation with. Therefore, we are unfortunately unable to cancel such tickets. Information regarding parking is available on the home page of any PureGym which offers parking. The correct parking procedures must be followed, to avoid a parking ticket.
We would always advise that you appeal the fine and explain the circumstances. Your attendance log for the date in question, will can be provided as proof to show you were in the gym; you can find this in your App.
If your appeal is rejected, we would suggest submitting a case with POPLA. POPLA are an independent appeals process which works with the Ombudsman Service.
They investigate whether this fine was issued correctly in accordance with the terms and condition of the car park; whilst reviewing evidence provided in the appeal.
On the rejection notice, there should be a 10-digit verification code, and you will then be able to submit an appeal with POPLA via their website: http://www.popla.co.uk/poplaappealprocess.
Although we cannot guarantee they will cancel the fine, we do hope for a positive outcome. Thanks, PureGym.
Good all round but awful showers.
Good all round but awful showers.
19 februari 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi David - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. We fully understand the importance of cleanliness and your comments on the showers will be addressed.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
I had a lovely time.
3 februari 2025
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi there! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope to welcome you back again soon! Thanks, PureGym
Friendly polite staff
Friendly polite staff. Very helpful. Enjoyable gym visit
3 februari 2025
Review zonder uitnodiging
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Fiona! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so.
We look forward to welcoming you back soon! Thanks, PureGym
Great staff
Really lovely staff, always friendly and welcoming. Love the lay out and equipment is top notch
5 januari 2025
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi Amanda - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and range of equipment. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Antwoord van PureGym UK - Yeovil Houndstone Retail Park
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this? Thanks, PureGym.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.