Purewell Electrical Reviews 

Customer service and the way I was spoken to was dreadful . Always thought of purewell electrical as a good company with good customer service . Seems that has changed greatly. Charged £49.99 for simply cancelling at 8.30am before it had even left the yard. An order less than 12 hours old ! With the way things are financially within the economy for people atm I’m very disappointed they felt the need to take this . Never again will I shop with them .

Prompt delivery,the heater thermostat is pointless does not work properly, also cannot connect to internet

We ordered a chest freezer because our old one stopped working and was full of our Christmas shopping. Purewell Electric delivered our new chest freezer within an hour of ordering- wonderful and friendly company- and competitive

The saleroom staff helpful and knowledgable, met my needs in a non pressurised atmospere. The showroom was clean and spacious and plenty of stock.
The staff behind the desk were polite and patient with me.The delivery and installation ( 13/12/22) went so smoothly and Grant & Dean so helpful, went above and beyond what they needed to do.Polite, respectful, friendly and helpful. I would recommend this company to anyone.

Really pleased with excellent service given. Very helpful with all queries and everyone we dealt with from selecting the television to installation was polite, informative and approachable. Would definitely recommend

Easy online service, delivered on time. Great service.

Very pleased with our new fridge freezer. Excellent customer service, telephone call notifying us of the delivery slot. Very pleasant and helpful delivery driver. Also nice to know they are local to us too. Would highly recommend and will return next time we need any electrical item. Thank you

The engineers that installed our Bosch Dishwaser were excellent, even cleaning out the existing drain.

Purewell's installation engineers were briliant. Before they installed our new Bosch dishwasher, the diagnosed a plumbing problem (drain pipe was missalligned and virtually blocked.) They cleaned and reset the drian pipe and connected up the appliance. The gave detailed instructions about the machine and demonstared and tested the install. Great service from a local company.

Great service, very prompt and even had a phone call to advise an 1hour delivery spot - perfect

The help, sound advice and prompt action they gave my elderly parents. Couldn't fault them. An amazing company.

Perfect shop to view items and helpful staff. Ordered cooker with delivery which arrived speedily 2 days later. l would recommend this shop for A1 sevice * * *

Great customer service & the 2 guys installing were extremely helpful & went the extra mile to ensure a seamless fit.

We ordered our mew machine online which was a comparable price to other online retailers and as we were local to the store we were told delivery would be made the next day which was far better than expected.

From the moment I entered the store someone came to attend to me which is a rare occurrence nowadays. I got great service from these people from purchase to installation. Their prices are comparable to the large on-line and other electrical retailers plus of course a level of service which you will not get from the giantsTEJI5668

I am very pleased with the freezer and the service offered by Purewell Electrical. Many thanks.

Fantastic service from start to finish! Purchased a fridge freezer, Ed's advice superb! Delivered on time and took away our old very large and heavy American Fridge freezer from our 2nd floor flat (without a lift!) by two delivery men who were both still smiling and happy when all done! A big thank you to all !!

Great prices, local company, always efficient and helpful. Kept in touch re delivery dates. Thanked us on the phone for our order.