I have dealt with Quote Detective for two years, and I chose to go with the renewal they recommended. Mason and Thomas have been great, polite, and professional. The staff are patient and offer more s... Toon meer
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Lees wat reviewers zeggen
It was easy and simple. Bradley wise was respectful and friendly. He helped me through the process and really ensured I felt valued, I would highly recommend for anyone else looking for insurance.
Raheel dealt with my enquiry with polite professionalism, it was a complicated process which left me frustrated to start with but with the manner in which it was dealt with upon completion left me fe... Toon meer
Bedrijf heeft geantwoord
This company is so stupid they stole £359 from us and they not helping when you call them you have to stay on the line for 1 hours and they will not refund your money they just cancel after 2 weeks
Bedrijfsgegevens
Geschreven door het bedrijf
Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies
Contactgegevens
Top Floor, Cwmbran House, Mamhilad Park Estate, NP4 0HZ, Pontypool, Verenigd Koninkrijk
- 01495362913
- contact@quotedetective.com
- www.quotedetective.com
4,4
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Amazing company finding quotes for…
Amazing company finding quotes for drivers who otherwise find it difficult. I’ve received 0 quotes elsewhere but Quote Detective have managed to find me a reasonable quote. Thanks to Jimmy for assisting me throughout the process!
11 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving this review, We are glad to hear we could help where others couldnt and will happily pass this on to Jimmy and his manager.
Have a great day
-Liv
Antwoord van Quote Detective
Thank you so much for this review, have a great day
-Liv
Good customer service especially HUW…
Good customer service especially HUW was really helpful. Thank you for calling and helping
9 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving this review, Huw will be thrilled to read this. Have a great day
-Liv
Raheel
Raheel , very very helpful. Many thanks for sorting my policy.
9 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving this review, we are glad to hear Raheel could help and hope you have the best day
-Liv
Excellent service from Jamie
Excellent service from Jamie! He was extremely helpful, friendly and professional throughout the whole process. Everything was handled quickly and efficiently, and he made the experience very easy. I really appreciate his help and would definitely recommend him. Thank you, Jamie! ⭐⭐⭐⭐⭐
9 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving this review, this is so lovely to hear and glad Jamie could help you. Hope you have a lovely day
-Liv
Huw was the best
I honestly have to say that Huw was the only person who actually helped me and took my issue seriously. He was professional, helpful, and finally managed to get things moving when everyone else seemed completely uninterested.
Unfortunately, my overall experience with Quote Detective was far from impressive. I spent a month and a half trying to recover money that should have been returned to me, and during that time, getting any real help felt almost impossible.
It’s quite disappointing when you have to spend weeks chasing money that is rightfully yours and repeatedly trying to get someone to actually do their job.
So, a big thank you to Huw for being the one person who actually helped me. As for the rest of the experience… let’s just say I hope I never have to go through it again.
⭐️⭐️⭐️⭐️⭐️++ for HUW
9 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Good Morning, Firstly thank you so much for your review for Huw he will be thrilled to know he could help as will his manager. As for the rest of your experience we can only apologize you had to wait over the 30 days for the refund, we can see we were able to refund a portion back to your account but needed new account details for the rest. I have spoken to the relevant team to make sure they are checking this sooner so we can ask / chase for correct bank details sooner and not make customer wait. I can see the refund has already been refunded now and Huw has let you know this and hopefully you will see this in your account very soon. As stated the original refund was provided within the time frame and i can see you were then contacted later that day for the account details which you provided the next day. From what i can see the rest of the refund was then processed shortly after but we can understand this is far from ideal and not what we want any customers experiencing. Again i can only apologize and as stated i have raised this with the relevant department. If there is anything else we can do for you please feel free to contact us (you can by all means ask for Huw) and we will help in anyway we can.
Hope you have a great day
-Liv
nice to keep continue with them…
nice to keep continue with them commercial insurance
8 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving this review, hope you have a great day
-Liv
Antwoord van Quote Detective
Thank you so much for leaving this review, hope you have a lovely day
-Liv
Antwoord van Quote Detective
Thank you so much for leaving this review, hope you have a lovely day
-Liv
Very professional
Hassan has been absolutely amazing,explained every single detail to me as I get quite nervous when it comes to insurance due to the lack of knowledge I have about it,he dealt it very professionally. Everything was explained and read out very well.
7 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving this review, its lovely to see Hasan could help you feel at ease and hopefully you feel a bit more confident with insurance now. Hope you have the best day
-Liv
Customer service
Huw - was great at sorting my quests around no claims bonus
7 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving this review, Huw will be delighted to read this. Have a great day
-Liv
Hew.
Hew, dealt with my query very professionally and promptly! Great service would highly recommend
7 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for this review, Huw will be thrilled to read this
Have the best day
-Liv
Long wait but very helpful rep
Very lengthy waiting time but Jaimie was very helpful and resolved my issues straight away, 2 stars for the waiting time, 5 stars for Jaimie. Thankyou
4 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for taking the time to write this, Jaimie will be thrilled to read this. We do sincerely apologize for the current wait times as we are experiencing a high level of calls right now and working as best as we can to get these all answered in a short time. We do also have a live chat option to speak to an agent as this can sometimes be quicker if your interested this is on our website
Have a great day
-Liv
Excellent service
Excellent service, helpful and very professional. As well
The price was very competitive, their service was excellent.
3 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving this review, hope you have a lovely day
-Liv
I would like to thank Iwan who went…
I would like to thank Iwan who went above and beyond to help me ammend my broken insurance, great communication skills and intentive I was at ease thank you very much. Ruben H S
4 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving this review, its great to hear Iwan could help and he will be thrilled to read this, hope you have a lovely day
-Liv
This man was incredibly helpful.
This man was incredibly helpful.. I recommend using this company. He helped me out a hell of that and for that I am very grateful! Thank you brad 👍🏼
4 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving his review, this is lovely to see and Brad will be thrilled to read this. Hope you have a lovely day
-Liv
Customer Service - Huw
Huw was fantastic. Got to the core of my problem quickly and was entirely professional and helpful
3 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving this review, this is lovely to hear and im sure Huw will be thrilled to read this. Hope you have a great day
-Liv
I contacted QD customer services for… Taxi policy queries.
I contacted QD customer services for some queries regarding my taxi policy. Mr HUW was such a patient and helpful guy, he sorted all my queries. Great company and great staff. Very helpful. Thanks.
3 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Good Evening,
Thank you for leaving 5 stars we are happy to see you were happy with our service especially Huw who will be thrilled to read this.
We hope this continues for many years to come.
If you require anything during your policy term then please don't hesitate to contact us.
Kind Regards
Carly
Basically a scam
Basically a scam, they pray on drivers who have been previously banned to provide ridiculous quotes and you then can’t speak to the people you’ve actually got your policy with instead you are left on their phone line for hours waiting. Seriously don’t bother.
2 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Good Evening,
We are sorry to see that you are unhappy. we do currently have longer than usual hold times at the moment but all calls will be answered as quick as possible. Please also note we do have live chat on our website which you can go onto to speak to an advisor. If you would like us to investigate this please could you email more details to contact@quotedetective.com or pop onto our live chat? We want to help all out clients.
Kind Regards
Carly
Kind Regards
Carly
Good service
Jammie and shew been very helpful, Just took a policy, so far staff is quite polite .
1 september 2026
Review zonder uitnodiging
Antwoord van Quote Detective
Thank you so much for leaving this review, this is lovely to hear and hope this continues for many years to come.
-Liv
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