Qutoys Reviews 9

As someone with sensitive skin, this platinum silicone is a lifesaver. Hypoallergenic and feels completely safe to use.

First time trying this kind of platinum silicone and wow. The texture is amazing, and the Longaniza gives incredible stimulation.

Brilliant service... They kept me updated the whole time and warned me about customs beforehand. Tracking was super easy to follow too.

Wow, Chris is absolutely huge! Caught my eye immediately. Plus, getting a discount for returning customers makes the price totally fair.

Was worried about delivery since I wasn't home, but customer service handled it perfectly and timed the shipping exactly as requested. My Chris arrived safely and I'm thrilled!

Honestly blown away by the platinum silicone. It feels so realistic and definitely worth every penny. Great value for money!

had a bit of a cleaning problem with my Hung but support was lovely. they were very gentle and answered all my questions until it was sorted out quickly.

Finding what I needed was a breeze because the site is so well-organized. At a glance, you can see every category clearly. Pretty fantastic experience tbh.

First off, this company is in China, which is not always clear, and they ship from China. They released a product I was interested in a year ago, and I was nervous buying from a company I never heard of and was in China. I used a credit card (not debit or paypal) just in case something went wrong. Everything went fine, I got a tracking number, and in about 2 weeks or so I received my item and was happy. This is why they get 2 stars and not just one.
However, December 2025 they released a new product I was interested in, and I decided to place an order since it seemed fine and legit. Everything started out fine, I placed the order, they shipped it and sent me a tracking number. About 3 weeks later, I got a notification saying my item was "attempted delivery, unable to deliver". First, they day they claim was attempted delivery was during my Christmas holiday time and I was home all day with no one coming to my house. Qtoys uses various delivery companies to get to China to the US and then to your home. I looked up the company they were using for the second half and the website said "unable to deliver" meant you live an apartment building without public access or a gated community. I attempted to contact the shipper however you can't speak to a human and can only put in a trouble ticket. I put in two separate tickets at two different times and each time I received a message that my item was automatically scheduled for redelivery. Two weeks later and still nothing so I reached out to Qtoys about my order. First they said they would contact the shipper, nothing happened, then they said they would send a free gift. I told them, why would I want to wait a month for a free gift, if it even got to me, when I never received the item I paid for. I asked for a full refund, and they declined my request. I had to call my credit card company directly and dispute the charge for something I never got. I gave them the shipping information as proof and they issued me a full credit for the amount back. Obviously after my bank went after them for the money, they contacted me offering a replacement, IF I would contact my bank and take back the refund request. I told them, I didn't want any replacement (now 2 months after my order) and I just wanted a refund, which they initially refused. They then asked me to tell my bank to give back the refund, then THEY would issue a refund directly from them. I did nothing. I got my money back, end of story. Beware, you may or may not get what you paid for.