Ordered traditional antique brass valves and pipe covers. Rang to check they could be delivered next day (Saturday). and with additional postage it was no problem. Other suppliers would not guarantee... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Good response time when queries raised. Haven't checked the radiators yet as they were delivered the day we went on holiday. However the driver was completely clueless and had no working SatNav and no... Toon meer
Bedrijf heeft geantwoord
Rang Nick for advice on buying radiators he was calm and efficient and very professional. Order was delivered very quickly...rang customer service just gor a query and was greeted with a very friendl... Toon meer
Bedrijf heeft geantwoord
No dislikes on your part, very good quality valves and quick despatch, but I had to phone DPD after they told me parcel was delivered (long wait on automated answering system). Eventually told it was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Radiators 4u has been a trusted, independent UK radiator supplier and heating specialist since 2002. Operating from our Kiln Road base in Portsmouth, we help homeowners, interior designers, and trade customers across the country find the perfect heating solutions for any renovation or building project. As an established online radiator retailer, we stock a comprehensive range of high-quality heating products. Whether you are looking to buy designer radiators online, source classic column radiators, or purchase traditional cast iron radiators, we offer styles to suit both modern and period properties. Our extensive catalogue also includes space-saving vertical radiators, bathroom towel rails, energy-efficient central heating options, and essential accessories like thermostatic radiator valves. We make upgrading your home heating straightforward, providing free UK delivery on standard off-the-shelf stock, fast next-day delivery options, and bespoke, made-to-order radiators tailored to your exact specifications. Browse our full collection online at www.radiators4u.co.uk or call our Portsmouth-based team of heating experts on 02394 216 216 for friendly, practical advice on BTU outputs and radiator sizing. We will always respond to any reviews within our 24 hour service level agreement. For Cast Iron Radiators see Cast Iron Radiators 4u, for Column Radiators see Column Radiators 4u, for radiator valves and accessories, see Radiator Valves 4u.
Contactgegevens
Unit 4, Victory Trading Estate, Kiln Road , PO3 5LP, Portsmouth, Verenigd Koninkrijk
- 02394 216 216
- cs@radiators4u.co.uk
- www.radiators4u.co.uk
4,4
Uitstekend
252 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
outstanding customer service and great prices
I have ordered a number of items from SMR Bathrooms - radiators, radiator valves, towel rail. the prices are the best on the net. next day free delivery. i have ordered the wrong size towel rail, spotted it only 1 months later when we were about to install it. called customer services with very little hope of returning it as it was well beyond their 14days for returns... they agreed, collected it next day and i got my refund. I am so grateful, Laura - thank you so much for being so amazingly helpful!
29 januari 2016
Review zonder uitnodiging
Great Service & Prices
I came across these guys and found them to be VERY helpful
28 januari 2016
Review zonder uitnodiging
SMR Bathrooms
Professional, friendly staff. Great knowledge of products and bent over backwards to help. Would highly recommend.
28 januari 2016
Review zonder uitnodiging
Great service and product
Efficient service at a good price! Thank you.
21 januari 2016
Review zonder uitnodiging
Excellent
Excellent customer service fast delivery and great product!
14 januari 2016
Review zonder uitnodiging
First class
Excellent service and delivery, highly recommendable
12 januari 2016
Review zonder uitnodiging
MD input resolved issue.
I bought a shower glass renovation kit. However there was insufficient limescale remover and I could not clean the glass enough to apply the surface treatment. After MD input I was offered a £5 refund to cover my purchasing an alternative limescale remover. I bought Bar Keepers Friend (£2.50) from B and Q, which was very effective and totally removed the limescale. Thanks to the MD.
10 januari 2016
Review zonder uitnodiging
Antwoord van Radiators 4u
Hello Steve
Thank you for taking the time to place your review on Trust Pilot.
Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
After reading the review & talking to yourself on the telephone, we have held an internal investigation to see what we could have done better relating to your comments.
Reference Lack of Lime scale remover
We are sorry for any inconvenience caused and are glad we were able to assist you in getting your challenge sorted.
Again, thank you for your feed back & sorry for any inconvenience caused.
Laura Hazzard
Customer Service Manager
smr bathrooms review
Good product range , excellent quality for price , fast turnaround on orders , have purchased on two occasions from smr . Will definitely be visiting they web site again.
7 januari 2016
Review zonder uitnodiging
Class
From initial order to delivery everything was first and very class. Excellent quality product .
Thank to all Mr A Housley
23 december 2015
Review zonder uitnodiging
Great service / product
Good quality product and very well priced. Very quick, free delivery
17 december 2015
Review zonder uitnodiging
Great service
Delivered in a timely manner, and a quality product, there may be cheaper out there but the old saying you only get what you pay for. What I would say you need to be good at DIY to fit, overall we are more than happy with the purchase.
26 november 2015
Review zonder uitnodiging
great service
really good company to do business with. very helpful, & fast delivery. Have ordered stuff twice, would use them again. Thank you.
14 november 2015
Review zonder uitnodiging
Reliable with good prices
Have used SMR several times and delivery is always on time. Prices are very competitive too
12 november 2015
Review zonder uitnodiging
Excellent service
I ordered a heated towel rail from SMR bathrooms. They gave me lots of advice over the telephone. They phoned me shortly after I'd ordered to tell me that the item was out of stock, and helped me choose a different towel rail, which arrived promptly. I am very pleased both with the product & the service
6 november 2015
Review zonder uitnodiging
Superb
Second time that I have used them and would recommend to anyone
6 november 2015
Review zonder uitnodiging
Exceptionally professional and accommadating
I would only ever order from SMR....
5 november 2015
Review zonder uitnodiging
Good service at good price
The price of the radiator was comparable to other sites viewed online but the reviews of this business were good so I chose to purchase from them. The delivery was quick. The radiator was well packed and when unpackaged had no marks. I would certainly order from this business again. One improvement would be if an email could be sent to inform of day of delivery.
7 oktober 2015
Review zonder uitnodiging
Antwoord van Radiators 4u
Hello Derek
Thank you for taking the time to place your review on Trust Pilot.
Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
Regarding your feedback about information on delivery dates, we do offer this service from our main warehouse but unfortunately this is a service that is not offered from most of our manufactures, this is why you had not been notified about your delivery.
We are working very closely with them to offer this as part of our service.
Again, thank you for your feed back.
Laura Hazzard
Customer Service Manager
Absolutely first class.
Ordered on Monday, I spoke to them on Tuesday about delivery. Told it would be Wednesday and there it was delivered.
They did what they said they would do. A really great service.
17 september 2015
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.