Raymour & Flanigan - Saratoga Reviews 

Easy.. no pressure. Purchased a mattress. Second one this year. Free delivery is a bonus. Came the very next day. What’s not to like. And our sales lady (same one as last time) is very sweet.

John ,the manager, did an amazing job helping us choose the correct mattress for our needs. He was personable and patient as he answered our numerous questions. He treated us with undivided attention during both of our visits to the store. Mattress shopping is not fun but John made the experience very pleasant.

the sales man tom was very nice no rush we took our time prices were good women in the office also very nice

Absolutely best customer service at the Saratoga store. We have dealt with Angelica, Donna and Rock and couldn’t be happier with not only the quality of the furniture but the support of the team when it came to questions and any concerns we had.
Elizabeth an Neil Lajeunesse

We find your prices very high but we were able to buy our sofa and chair because it was a floor model and reduced. We are very happy with our purchase.

Deb was great to work with. Manager Roc was excellent as well.

Roc was a very easy salesperson to work with and very accommodating with pricing.

We walked in knowing exactly what we were looking for and the staff helped us tremendously!

We've always had an outstanding experience with Raymour & Flanigan, and our last visit was no exception. We've always found exactly what we're looking for from the large range of furniture and mattress options, and the customer service has always been top notch.

The person that helped me was very nice & answered all my questions on the lift chairs that I asked about

Angelica and Jamie were extremely helpful and knowledgeable in the Saratoga Springs store! Talked through what my needs were and I am very pleased with my purchase! Store was neat and organized as well

Great experience. Very helpful staff!

good selection of recliners
clean showroom
salesman was very helpful and knowledgeable
made the delivery happen

Great experience

I knew what I wanted and I was never pressured to buy something else. I have bought many items from you and have never been disappointed.

Sales associate Deb Kroslak greeted us at the door but then gave us some time and space to explore on our own. Once we had an idea of what we liked she helped us find several options. She helped coordinate a separate chair with the sectional. We felt supported but not pressured in any way.

Angelica (sales person) was great!!!
She worked so hard trying to find a couch to match all my needs.

It started out great, then it became a high pressure sales tactic! Very uncomfortable! I’m not even sure I will receive what I purchased, plus, I know there was a sale of 20% off, which I didn’t receive. The salesman was pissed when I declined the flimsy mattress pad and said “you better like the mattress, because you can’t return it if you aren’t buying OUR mattress cover”. Seriously? $399 for a mattress cover? It was not good! I needed a good mattress and am now regretting my purchase! I hope I receive what I purchased!

My husband and I had been to three other furniture stores prior to visiting R&F. We were deciding between 2 options for our new couch. However, when we went to R&F we found exactly what we were looking for and our other options immediately became null and void!
Melissa was our salesperson she informed us it was her first day on the floor. She was a pleasure to work with and will be an asset to the sales team.

Got a mattress picked out and delivered in less than 24 hours