www.rdkmobility.co.uk Reviews 

299
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

This bag is a really useful item to help get past that not able to carry when using a walking frame. It's so handy to carry a book, pop your toiletries in before going for a shower, your magazines, we... Toon meer

Beoordeeld met 2 van de 5 sterren

Item arrived almost 3 weeks after ordering - NOT good with a disability aid.!! RDK said they had been let down by their supplier and eventually found the item and then despatched it 1st class post.... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered the back brush for my husband because he has an arthritic shoulder and was having difficulty scrubbing his back with an ordinary back brush. This one is perfect.

Beoordeeld met 5 van de 5 sterren

My wife fell whilst on holiday fracturing her hip. After extensive surgery she was left severely incapacitated, and needed various items to overcome her disability. We noticed the firm RDK on line and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Informatie afkomstig van verschillende externe bronnen

RDK Mobility are UKs no. 1 Mobility and healthcare centre providing disability aids like lightweight wheelchairs, mobility scooters, wheelchair ramps, disability walking aids. We stock a large range of discount and disability mobility products including a selection of Wheelchair Ramps, Mobility Walkers, Clothing, Continence Care and footwear.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

299 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(299)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

What a great service

Even though the items were low value the service was ansolutely first class,
Tracking and advising of parcel status tip top along with great prices.
Suggest you use this company in future, check it out on the Web, you won't regret it.

22 november 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Hi Alex, thankyou for your recent purchase from our company, we are so pleased that you found the experience first class, and that you were pleased with the prices, we strive to do our best to keep prices competetive, and aim to post goods quickly, Thankyou RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

So refreshing to find a company that still provides old fashioned service with a committment to meeting the customer's needs.

Website was useful but speaking to a member of staff by phone was great. He listened to my problem and helped me find a solution, then speedily sent the goods, which lived up to expectations.

1 november 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Hi Susan we aim to train our staff to have excellent customer service skills, and are pleased to hear that that is what you received. we are also pleased that the goods arrived quickly! regards RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

Reliable, Dependable, Keen to be of service

This is the second time I have purchased goods from RDK Mobility. Their service is always reliable, goods arrive quickly, safely and are of very good quality and construction and at reasonable prices.
I purchase the goods for my mother in law who is house bound and they have made such a tremendous difference to her ability to stay in her own home as opposed to going into an old people's home.
Could not recommend them highly enough.

1 november 2012
Review zonder uitnodiging
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Antwoord van www.rdkmobility.co.uk

Hello Linda it is so lovely to hear that our products have enabled your mother in law to stay in her own home. we aim to keep our product as competitively priced as possible, please do not hesitate to contact us if we can help again. Regards RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

mobility made easy

easy to order on line, efficiently delivered, good quality item.

31 oktober 2012
Review zonder uitnodiging
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Antwoord van www.rdkmobility.co.uk

Thankyou FM Cooper, for your positive feedback RDK Customer Team

Beoordeeld met 5 van de 5 sterren

Charging problem solved!

I recently brought some new batteries for my powerchair and I have always struggled with knowing how long to keep the charger on after the batteries had reach full charge- My powerchair charges in the hall and doors are kept shut. The new batteries recommended the Numax charger (as it can be kept plugged into the chair trickle charging without ruining the battery) and after a quick look on line I found RDK Mobility had the item I wanted at a very good price. The best thing for me is the VAT exemption is done at checkout, before money is paid meaning you don't have to mess about chasing refunds!!! It also arrived in under two days which was fantastic meaning my new batteries could be fitted to the chair, charged and ready to go. I am now one happy pilot and my chair is back to covering the sort of range it should. RDK is now in my favourites tab and the next time I need anything related to my personal mobility I will look here first! Thankyou RDK Mobility ;-)

31 oktober 2012
Review zonder uitnodiging
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Antwoord van www.rdkmobility.co.uk

Hi Tracey we are pleased to know that you are once again a happy pilot, and that you now have no worries with over charging your batteries!! hope you have many happy years piloting your powerchair, so pleasewd we could help RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

always quick delivery of excellent product

My wife disliked the local shop manager's treatment of customers and RDK MOBILITY has never wavered from its excellent home delivery service.

31 oktober 2012
Review zonder uitnodiging
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Antwoord van www.rdkmobility.co.uk

Hi Melvyn we are sorry to hear that you have had bad experiences with your local shop! we are pleased to hear that our company has excellent home delivery service we endeavour to dispatch the customer's orders as soon as possible. Thankyou RDK Customer Team,

Beoordeeld met 5 van de 5 sterren

Good website and telesales. Orders arrived swiftly. Excellent.

I have recently ordered a shower stool and folding walking sticks as a result of accident (fractured thigh bone).
I wanted the items quickly, and so rang up to see if they were in stock. they were and arrived very speedily.
Very well designed products, and...............Excellent service.
Thanks

13 oktober 2012
Review zonder uitnodiging
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Antwoord van www.rdkmobility.co.uk

Hello John we are sorry to hear about yhour accident, and wish you a speedy recovery, we are pleased that our company could help by supplying the goods that you required, and that they arrived speedily, Regards RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

Superb product, price and service

This is the first time I have dealt with RDK Mobility and would not hesitate to purchase from them again. It was a pleasure to to do business.

12 oktober 2012
Review zonder uitnodiging
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Antwoord van www.rdkmobility.co.uk

Hello Alexander, we at RDK are so pleased that you have purchased goods from our company and are also pleased to hear that you would purchase from us again. Thankyou RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

Great service

Very fast delivery. Well made sturdy walking frame, a great help to my father

12 oktober 2012
Review zonder uitnodiging
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Antwoord van www.rdkmobility.co.uk

Hi John we are so pleased that the walking frame is a great help to your father. We aim to dispatch our customers orders as quickly as possible. Regards RDK Customer Team.

Beoordeeld met 3 van de 5 sterren

Delayed delivery due to system failure.

When I sent an email to chase the order, I received a message showing that the order was showing as 'failed' on their 'system'. They hadn't bothered to contact me using the email address given, or bothered to reconcile with their PayPal account. Why?
It wasn't until I chased that they realised the payment had been received, and sent the item I'd paid for. Checking and reconciliation should be part of any 'system', computer-based or not.
I did however receive an apology, and the item was then sent first class.
I didn't give permission for my email address to be used for any other purpose (including TrustPilot!).

11 oktober 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super quick service

The whole process of buying was as I would expect with quick prompt service and no hassles. Delivery was speedy and the goods were what I ordered. What more could I ask for?

16 september 2012
Review zonder uitnodiging
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Antwoord van www.rdkmobility.co.uk

Thankyou Christine, we aim to meet our customers requirements at all times but due to suppliers, at times this can vary slightly, so we are pleased that you received exactly what you ordered. RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

Did exactly what it said on the website!!

This website gave a choice of items, of different price and colour. I ordered the Rollator one day and it was here the next - much to my surprise as I expected a 5/7 day delivery period as is normal on most sites!! It was exactly as described and Auntie is thrilled with it. It has given her back a much needed boost of confidence!

14 september 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Hello Eileen, Well Wow that was a quick delivery, we are so pleased, that the item arrived as quickly as it did, and that your Auntie has had a new confidence boost, something we all need from time to time!!RDK Customer Team.

Beoordeeld met 4 van de 5 sterren

good product

very prompt delivery, competitive price good product, and the free delivery was a bonus

4 september 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou Valerie, for review RDK Customer Team

Beoordeeld met 5 van de 5 sterren

brilliant service for a brilliant product.

The back rest has proved a real winner. It has made reading in bed a real pleasure again and I find myself just sneaking off just to put my feet up at the slightest opportunity! Thank you for the prompt delivery.

3 september 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou for your recent purchase Vera, we are pleased that the back rest has enabled you to read in bed again, and have a sneaky rest! RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

Best mobility item I've ever bought!

Got a triwalker (at a reduced price of about £50) after looking for a 3-wheeler I could take camping.
Latest models about £720; so a no-brainer!

Very easy to 'assemble', lovely colour, easy to use to walk to shops, even useable on rugged terrain of isolated camp site with no 'mod cons'.
Only when mud ankle deep due to torrential rain was it unusable!

'Handle arms' do need regular adjustment to keep them immobile, but perhaps they are supposed to be like for cornering! Not really tried them out for that yet.

A real bargain, which I ordered on a Sat and received on Tuesday am. RDK are new to me but now I understand all the good reviews they get.
Highly recommend.


Barbara Atherton
(Bridlington, where it's very flat and its works there as well, of course).

3 september 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

What a lovley story Barbara,we are so pleased that are managaing to retain your independance and continue with your camping trips, we hope you will have many more camping trips, although not with too much rain or mud!! lol RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

very quick

products arrived 3 days after ordering cant fault that

31 augustus 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou for Steven, for your recent order, we at RDK are pleased that it arrived in quick time. RDK Customer Team.

Beoordeeld met 3 van de 5 sterren

Snapping at your heels

The ordering and delivery of wheelchair was great. But all went down hill after that. We bought my mum this chair to save hiring one every time we went out. Chair very comfy and easy to manouver. But the BRAKE CABLE KEEP ON SNAPPING. I have reported this as it was within the 3 months insurance, they are supposed to be sending out new cables, that was two weeks ago, as yet NONE have arrived, very bad customer care. If you are reading this please someone sort this.

31 augustus 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good service ... will buy again

I would like to recoomend this company as they good. I wanted my wheelchair on the day i said i wanted it ... and got it

31 augustus 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou Brian, for your recent purchase, we aim to deliver our products as soon as possible, and are glad that your wheelchair arrived on time. RDK Customer Team.

Beoordeeld met 5 van de 5 sterren

Outstanding service

As new customer, recently ordered side bags for wheel chair, happry with price, quality of items. Was dispatched quickly and arrived on time, with e-mail confirmations on order status. Well recommemnded will use again for items that are needed.

5 augustus 2012
Review zonder uitnodiging
Logo www.rdkmobility.co.uk

Antwoord van www.rdkmobility.co.uk

Thankyou Trevor for ordering from our company, we are pleased that you are happy with the products and the ordering process. Thankyou again RDK Customer Team.

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