Recliner Collection Reviews 

371
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service and quick delivery the guy on the phone Lee went above and beyond to sort our recliner chair out as we had to change it.Which they did and issued the refund from the difference immed... Toon meer

Beoordeeld met 5 van de 5 sterren

I opted for curb side next day delivery as I needed the chair right away. It arrived exactly when I was told it would , well packaged and easy to assemble. Excellent service, very polite reps on the p... Toon meer

Beoordeeld met 4 van de 5 sterren

Our recliner chairs arrived, we unpacked both chairs, put them together with the foot stools. (Must say it was very easy). Chairs are very comfortable especially when putting your feet up on the lovel... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant company. Excellent advise and cheerful customer service. Phoned first, then ordered on line for ease of VAT relief form. Confirmed 2 man white gloves delivery following week. Then delivered... Toon meer

4,7

Uitstekend

TrustScore 4.5 uit 5

371 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(371)

35 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Following placing my order I was contacted by phone to ensure everything was ok and that I understood there would be some self assembly. Recommended.

1 april 2021
Beoordeeld met 5 van de 5 sterren

Excellent value

Excellent value for money very pleased with our leather swivel recliner chair. Service from start to finish was excellent, would recommend this product and company.

27 januari 2021
Beoordeeld met 2 van de 5 sterren

'Bonded leather' chairs only expected to last 4-5 years…

Only buy one of these 'bonded leather' swivel reclining chairs if you are happy it will only last for 4-5 years. If you can accept that, they are attractive and comfortable chairs.
I bought mine in October 2015 and was very happy with it. It still is a comfortable chair, but after 4 years the the 'bonded leather' head rest and arms started to crack. This is from occasional use, in a clean pet-free house, carefully used and cared for.
This cracking continued, the surface peeling, and now it's just not something I want in my home. Plus it would cost me to have it taken away! (Unfortunately, currently my local charities only want saleable items.) Very disappointing, an otherwise good and comfortable chair, let down (in my opinion) by the 'not fit for purpose' covering.
I emailed KH Direct before writing this to let them know, and quickly received a phone call from them. Very pleasant chat, but the upshot is they think that 4-5 years is the reasonable life for this chair, as it cost only £160. I don't agree, I expect any piece of furniture to last much longer than this.
Apparently rather than use a covering which is suitably robust, KH Direct are happy that the chairs they sell today, will end-up in a landfill tip in 4-5 years. What a waste!
KH kindly offered me a discount off another chair, but to me there's no point if I need to replace it in a few years.
I think people should be made aware of the short life of this chair. However, if you're OK with that, then go ahead and buy. For 4-5 years you'll have a nice chair.

24 januari 2021
Review zonder uitnodiging
Logo Recliner Collection

Antwoord van Recliner Collection

Dear Martin,

Thanks for taking the time to write a review and taking my phonecall over the weekend to discuss your complaint.

I am sorry we cannot help any further but the product you received is 5 years old and outside of the manufacturer's warranty.

As we discussed an offer of a discounted new swivel chair still stands and if it's easier Homeless shelters and charities are a good option to have old furniture that is still in good working order collected from you.

Many Thanks
Lee Burridge
Customer Service Manager
Recliner Collection
01273 917336


Beoordeeld met 5 van de 5 sterren

Very Comfortable

Product arrived on time and in good condition which is a good start.

The chairs were well packaged, easy to assemble and very comfortable..

Very pleased with the products.

13 januari 2021
Beoordeeld met 4 van de 5 sterren

The finish quality was nice and subtle…

The finish quality was nice and subtle for leather/fabric, and fitted together easily. The only complaint was the pivot/boss that supports the seat. They had to be taken apart and filed down to get them to swivel, as they were both too solid to move. Not an easy job !

13 december 2020
Beoordeeld met 5 van de 5 sterren

The chair is of good quality and is…

The chair is of good quality and really comfortable.
Assembly is easy and both are well built. The chair and foot rest are a modern design with a nice and sturdy construction.
The company were good to deal with and delivery came on time with lots of communication updating the delivery time.
Both the recliner and the company get a big thumbs up from me. 👍

10 december 2020
Beoordeeld met 5 van de 5 sterren

Great company to deal with

Great company to deal with, keep you well informed. Delivery was quick(no 3 month wait). Chairs came flat packed but are easy to assemble, all fittings suplied. I find them very comfortable and easy to recline and the foot stool is at a good height and match. Went on to buy a sofa from the sister company.

9 december 2020

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer