Red Dress Boutique Reviews 30

BUYER BEWARE! This company is an SCAM! Ordered 7 dresses.. all turned out to be terrible quality. We I tried to return for refund, they told me they only allow store credit and that it was obviously written in their policy (which is tucked away in the website). DO NOT BUY. the dresses are trash and the company itself is even more trash.

Just as others have noted, I clicked on a Facebook ad and ordered a dress that looked amazing. The reality was much different when it arrived. Poor quality and this place just seems like a sham. Who doesn’t offer refunds these days on returns? Store credit ONLY. That’s a red flag and they hide it. You can replace it with a ridiculous sweater at $80, which is more like a $20 sweater from Walmart. Total joke and I feel a class action should be in order.

I recently got scammed by this company. I saw ads on Instagram, loved the look of the clothes and bought some pieces. When the sizing was incorrect, I went to return and then realized that they only offer store credit. Please avoid this outfit entirely! I have never come across a company that didn't offer returns... basically they take your money and there's no way to get it back if you are dissatisfied with the clothes. Terrible.

The dresses look great so I ordered, the quality for the price was not there. I did not like the fit and was disappointed, so I tried to return. They have no return policy for dresses on sale and everything is on sale. I was told can't return and given a posh link to resell it myself. I was going to return and try something else as I thought ok maybe a bad choice.... Won't be back, bad experience, buyers beware!

They do not accept returns! Only give store credit and was hesitant to order another clothing item that might not fit. I wear an XL but the $100 shirt I ordered was too small.

There are countless special occasion dress companies out there, making it hard to know which ones are truly worth it. Let me tell you—Red Dress is the real deal! Their dresses are absolutely stunning and feel like designer quality. I needed to exchange mine for a smaller size and was worried it would take a while, but to my surprise, I got a shipping notification for the new dress the SAME DAY I dropped off the return at a Happy Returns Bar. My only regret? Not shopping with them sooner. I’m a customer for life!

I had previously gave a higher review as I thought what I ordered was cute but made small. I normally wear a med but Ordered a Large dress... still small so I had to drive a hour and a half to Ulta Beauty to return the dress. Now Looks like I have to wait 30 days to get a store credit because the Dress I wanted was sold out.Not good business as they want give you a refund. I wanted this for Easter so I had to spend more cash to buy another dress at Macys.I will not be a returning customer.

Horrible quality cheap clothes. Horrible customer service. And only store credit. Bad bad cheap over priced. Do not shop here

Careful about the return policy. Most everything that is on sale or has a promo code isn't able to be returned and even exchanged!

Consider shopping somewhere else. I purchased two sundresses in size small, but they fit more like a large. The quality is disappointing, and on top of that, they only offer store credit for returns if you're not satisfied with the items. Why would I want store credit for something I don't like?
Thousands of retailers offer refunds, so you might want to explore those options instead.

The worst. Do not buy anything from Red Dress. When you return they do not credit original payment method. They give you a store credit. I never asked for a store credit. They sure know how to scam their customers. Never again.

Everything on this website is small and short, and CHEAP. The material is crap and the stitching is awful- you could find all of this Amazon for significantly less and WAY better return policies.

Be aware that they return policy is from date of purchase even though their processing and shipping takes FOREVER and eats into your return time. On top of that, you only get store credit so you are just stuck in a loop of buying their crap over and over and over again.

I have never such poir service and no response after emailing them twice. Each time they responded they would get back to me. And, they did not. I hope buyers know there is NO refund just store credit. Very poor customer service. I put them to my spam file. Jane

I paid extra for my item to be shipped within a certain time frame. The item will not be delivered until 3 days after it was supposed to be here. I ordered this dress for my college graduation and it is coming in the day of. I have to travel for this, so I won’t be home when it’s delivered. I emailed the company to seek help or an explanation but so far no help. I’m just disappointed I paid $70 for a dress, extra for shipping and it didn’t arrive until the day of my event. I noted to them I have NEVER left a negative comment, complained or returned a product before to any store.

Bought 2 dresses on here. Spent about $300. The dresses were very cheap and not flattering. Beware of their return policy. It’s store credit only. So if you hate their clothes you’re just stuck buying more of their cheap junk.

I have never had a bad experience with Red Dress-ordered from them several times. I do agree the shipping sucks, but I think we get spoiled with Amazon Prime and forget the cost of postage-take something to the post office and see what it cost you to ship it three states over! I bring up shipping because my storing begins and ends with shipping. I bought a couple items from them-two were a little big, so I put them in the big to return, but after I started the process, I decided to keep the one, for they didn't have a smaller size, and I loved it; however, I forgot to take the shirt out of the bag and ended up shipping it back to them with the other return. I emailed CS, and they got back to me immediately ( on a Friday). Nikki was gracious and helpful, saying it looked like they would receive my return on Monday, and she would have returns check for my shirt ( since I wasn't sure it was there-just couldn't find it anywhere in my house), and she would let me know. Sure enough, on Monday, she emailed and said the shirt was there, and they had already repackaged and shipped to me at no charge. I received it two days later. So, say what you want about shipping and customer service, but they could have blown me off and never responded, and they absolutely didn't have to ship it back for free when it was my stupidity. Thanks Nikki and Red Dress!

Products are garbage and what a scam trying to return something and getting you money back.

I’m obsessed with all their clothing and have had nothing but great experiences with them and the quality of clothing.

Red Dress Boutique has no issue taking my money and promising a return if it didn’t work out however when i received the dress and it didn’t fit I submitted to return it for a refunded. They let me know that their return policy changed 4 days before my purchase and that they were no longer doing returns. They could only offer me an exchange for my $60 dress. I will never shop with them again. Beware ALL SALES ARE FINAL, don’t count on being able to do any returns. They false advertise and have terrible customer service.

This company on a return couldn’t explain why my refund was 17.00 less than what I paid? The girl couldn’t explain it to me. This co is a rip off. Beware