Redgate were excellent to deal with when they bought my car via Motorway - quick comms at the end of the auction to arrange collection, and the guys who came to collect it were really friendly and pro... Toon meer
Bedrijf heeft geantwoord
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Saw a car I really liked and dale was so helpful explaining everything about the car the finance and any questions I had. Stewart also was great they were very polite and friendly would definitely r... Toon meer
Bedrijf heeft geantwoord
Fantastic service from Dale at Redgate Lodge! Really helpful, friendly and absolutely no pressure throughout the whole process. Made buying my new car a stress-free and enjoyable experience. Thank you... Toon meer
Bedrijf heeft geantwoord
I always get seen by Kim when coming to the service center and she is brilliant’ she keeps me updated and explains everything to me super clearly! Thank you Kim your a star!!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a used car specialist based in Shiremoor, Newcastle Upon Tyne. We are based at the north end of the Cobalt Business Park, and we are only 1 mile from the Silverlink Shopping Park, covering Whitley bay, Wallsend, North Shields, Tynemouth, North Tyneside & the North East. We offer quality used cars at very affordable prices. If you are looking for fantastic savings on your first car or looking to upgrade, you can be sure that you will find competitive prices and the best service from Redgate Lodge. Bosch Car Service – Redgate Lodge positioned in North Tyneside, opposite The Village Hotel at The Cobalt, have some fantastic offers on MOT, Car Servicing, Engine Diagnostics, Exhausts, Car Batteries and Discount Tyres at trade prices. Book in online or request a quote for any car repairs you may have. Redgate Lodge Bodyshop is situated on Westmorland Road in North Shields. We have a fully operational vehicle body shop that takes care of all of our bodywork and we have two large vehicle ovens, large enough for vans.
Contactgegevens
New York Road, NE27 0ER, North Shields, Verenigd Koninkrijk
- 01912661081
- enquireies@redgatelodge.co.uk
- www.redgatelodge.co.uk
4,9
Uitstekend
1K reviews
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Poor customer service
If I could give Zero stars I would.
Rude, unhelpful sales person, absolutely lacking in social skills.
Very off putting, wouldn't like to return.
3 juli 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
We’re sorry to hear you felt this way about your experience with us. This is certainly not the level of customer service we aim to provide, and we appreciate you taking the time to share your feedback. We’ll take your comments on board
Bought our car last year from Redgate…
Bought our car last year from Redgate Lodge, brilliant service. Just had our MOT and Service yesterday and again the service was great, my car was done quickly and I was able to collect the same day in lovely condition after having a valet.
1 juli 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thank you so much for your great review
Great Service
Visited Redgate today to pick up a lovely presented Mercedes SLK . Will Sibley was spot on with his manner and welcoming attitude organised all paperwork needed for me.Will is a great asset to his company
29 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for your great review. We’re delighted to hear you’re pleased with your Mercedes SLK and that Will made everything smooth and welcoming on collection. We’ll be sure to pass on your kind words. Enjoy your new car!
New car awesome experience
The sales executive ( Will Sibley ) was amazing, professional, friendly and helpful. The forecourt was easily accessible all vehicles visible. Office welcoming and comfortable. The whole process of purchasing my new car was amazing. Well recommended.
29 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for your fantastic review. We’re delighted to hear Will made your experience so enjoyable and that you found the whole process smooth from start to finish. We really appreciate your recommendation—enjoy your new car!
Paul Souter
Paul Souter. What a sales man. Struggled to get finance for a car and he said fine worry we will sort it this car is your destiny. And only took three days to get an agreement. Thank you Paul from me and the family. See you in 5 years ⭐️⭐️⭐️⭐️⭐️excellent customer service and great customer support 🤝
26 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for your fantastic review. We’re delighted Paul was able to help you find the right finance package and get everything sorted. It’s great to hear you felt supported throughout the process. Enjoy your new car
Will was extremely helpful and polite
Will was extremely helpful and polite, making the purchase of our new Focus simple and straightforward.
25 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thank you for the great review
Once again a fantastic experience
Once again a fantastic experience from booking to collection! The guys at Redgate always go the extra mile to make sure everything is sorted for me. Thanks again!
25 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for your continued support and your great review! We’re delighted to hear you had another fantastic experience with us. We really appreciate your loyalty and hope you enjoy your new car. See you again next time!
Beautiful cars & Great service
Garage full of beautiful cars, and absolutely fantastic service from Paul S and the rest of the team. Would recommend to all my family / friends!
20 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for the great review
Purchasing my new car at Redgate Lodge…
Purchasing my new car at Redgate Lodge has been the quickest and easiest turn around I've ever experienced. Will was fantastic.
23 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for the great review
It was a pleasant experience
It was a pleasant experience , Will was good from start to finish
19 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for the great review
Paul was very helpful and I am a very…
Paul was very helpful and I am a very happy customer
20 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for the great review
Just bought a car from Redgate today…
Just bought a car from Redgate today and the process from start to finish has been top notch. Dale was Helpful when felt like I was pestering on the phone and welcoming on arrival and the cars immaculate
20 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for your great review. We’re really pleased Dale made the whole process easy and welcoming, and that you’re so happy with your new car. Enjoy it, and thanks for choosing Redgate Lodge!
Unrepairable stone chip on windscreen
I purchased a stunning car from redgate lodge & it was a straight fwd very professional process , then after a few weeks I noticed a stone chip on the windscreen which unfortunately couldnt be repaired , without hesitation after I reached out to redgate lodge they without any ifs or buts sent out a professional windscreen specialist ( Glass Assist ) who fitted a new windscreen , impeccable customer service from all parties
19 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for your fantastic review. We’re delighted to hear you’re enjoying your new car and that our team could quickly resolve the windscreen issue for you. We’re pleased our aftersales service met your expectations. Enjoy your car, and thanks again for your kind words!
I just purchased my new car from…
I just purchased my new car from redgate lodge and it was the easiest car purchase I have ever done. I was looked after by Will and he is a credit to the company. I will definitely be back when I’m due a new car.
18 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for your great review. We’re delighted to hear Will made your car purchase so easy and that you had such a positive experience. We look forward to welcoming you back when it’s time for your next car. Enjoy the new one!
Very professional company car bought…
Very professional company car bought and acquired same day. Paul handled everything highly recommended this company. Also got a fantastic trade in deal well worth trying here if they have what you are looking for.
16 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for your great review. We’re pleased Paul made everything quick and straightforward, and that you were happy with your part exchange. Enjoy your new car, and thanks for the recommendation!
Excellent service
Having seen a car we liked via social media we rang to make an appointment to view. From the minute we arrived at the dealership we were greeted by Will who was extremely helpful in discussing the car and our purchase options. We have just been to collect it and we received excellent customer service from Will again. We would highly recommend Redgate Lodge. 5 stars from us 😁
11 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thanks for your great review. We’re really pleased Will looked after you so well from your first visit right through to collection. We really appreciate the recommendation, enjoy your new car!
What made are experience good was our…
What made are experience good was our salesman Dale he was very helpful and explained things so we understood
10 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thank you for the great review, enjoy your new car!
I had an excellent experience buying a… Audi Q5
I had an excellent experience buying a car from Paul Laidler, the car I bought was presented in an excellent condition and was a completely hassle free sale, could not fault anything will definitely be back for another.
8 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thank you for the great review, enjoy your new car!
just bought my second low mileage BMW…
just bought my second low mileage BMW from redgate lodge .could not be happier no hard sell no interfering sales patter good old fashion service. quick and done. many thanks
6 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thank you for the great review, enjoy your new car!
Excellent customer service from Will…
Excellent customer service from Will who was incredibly knowledgeable, patient, and down to earth. Made the whole car buying experience stress free!
2 juni 2026
Review zonder uitnodiging
Antwoord van Redgate Lodge
Thank you for the great review! Enjoy your new car
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