Responsible Travel Reviews 

158
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TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

This is our second trip booked via Responsible Travel who put us in touch with The Majestic Line for the most amazing 6 day cruise to the Isle of Mull. All booking was very easy and the cruise line ce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have booked holidays through these guys a couple of times. Never had a problem. They source trips that interest you from many different travel companies and email you various holiday options. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So many safaris...so little idea about which to choose! Enter Responsible Travel whose portfolio included Sunways safaris. A great trip, made all the better by the 'Trip for a Trip' option. Staff a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Got an idea for a trip, but want to make it bespoke or extra special? Ring Responsible Travel, talk through with them what you want, and they will recommend and contact a range of possible trip compan... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Responsible Travel is the world's first and largest responsible travel company. Every one of our trips are screened to help maximise the benefits to local communities and the environment, and to help reduce negative impacts. Founded in 2000, we have booked over 200,000 customers, and are an independent business owned by our founder, directors and seed investors.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

158 reviews

5 sterren
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4,9

Alle reviews

(158)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Azores whale watching

We travelled to the Azores on a small group Whale watching on Sao Miguel island in May 2026.
The organisation was fabulous and we were so lucky to see both Blue and Sperm whales and lots of dolphins. You have to be flexible on these trips as the boat trips are weather dependent but the company in the Azores - Futurismo were fantastic. The marine biologist Sandra was so passionate and informative and our guide Miguel was also really organised. We were always informed of any changes and alternative activities. I would highly recommend this trip.
Also Responsible Travel were in contact with us very soon after our return to the UK to arrange a refund for the boat trip that was unable to be accommodated due to the weather.
I am exploring further destinations with them for next year.

2 mei 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Julie. Thank you so much for taking the time to write a review for us - they really matter to a small company like ours. More importantly we were delighted to hear about your trip and all the amazing sightings you had. We would love to help you again in the future and so remember your loyal customer discount.

Beoordeeld met 5 van de 5 sterren

Tailor made tour of Vietnam

We went to Vietnam and it was the experience of a lifetime. Our tailor made holiday made our time so smooth and relaxing. The variety of activities we did made it so interesting from boat trips to beach days to city and rural tours. The guides were amazing and I would 100% recommend this holiday.

23 mei 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Thank you so much for taking the time to reply Patrick

Beoordeeld met 5 van de 5 sterren

Sustainable - Responsible

We are impressed and touched by Responsible Travel's taking on the responsibility of promoting and sustaining green travel around the world. They managed everything very well, gave good advice and information when helping us map out our travelling plan.

2 juni 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Prisca. Thank you for taking the time to write a review for us - as a small company your review really helps. We are also delighted that you like how we work and that we were able to help you with your travelling plans and look forward to helping you again in the future hopefully.

Beoordeeld met 5 van de 5 sterren

Finland

I have used Responsible Travel for a couple of different vacations. The trips have all been sourced out to Sister travel companies… The latest one I’ve been on was to Finland using sister travel company Aksyt Ammat Oy. I like that Responsible Travel refers out to use local travel agencies and guides. It was a beautiful trip and I think Finland is an overlooked spot for guided hiking!

30 mei 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Kirsten. Thank you for taking the time to write a review for us. We really appreciate it and it means a lot to a small company like ours. We are also delighted that you like how we work with local partners who focus on bringing a positive impact to local communities and nature from your trip. We agree that Finland is a hidden gem and a great place to hike! Thank you again for choosing us and trusting us with your vacations.

Beoordeeld met 5 van de 5 sterren

A Greek Cruise visiting unspoilt Greek Islands - brilliant.

We were on a Small Cruise Ship Collection booked via Responsible Travel.
This was visiting 8 Greek Islands.
The organisation and customer service were great.
We visited several Islands we didn’t know - only accessible by Boat. Particularly Sifnos and Serifos
Totally unspoilt and charming.
All the staff focused on making sure every passenger enjoyed the Cruise.

15 mei 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Steve. It was wonderful to read your review and hear you had such a great small ship cruise around the Greek Islands. Thank you so much for taking the time to tell us about it and we look forward to helping you with a future trip

Beoordeeld met 5 van de 5 sterren

Perfectly crafted Bespoke Tour of Vietnam

My sister and I booked a three week trip in Vietname via Responsible Travel and Haivenu Tours. Both companies were absolutely brilliant. In the beginning Responsible Travel connected us with Haivenu and some other local suppliers -all were great and we picked Haivenu as closest to our needs. From then on the experience was seamless Haivenu crafted us a perfect tour combining art, adventure, culture and food to deliver what we wanted. The organisation was efficient and seamless and communication excellent. I can't praise either company highly enough and will certainly use again. Thank you !

3 mei 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Sally. Thank you for taking time to write a review and I am so pleased you had such a great trip to Vietnam. Apologies for the delay in getting back to you but I was also away with our partner Haivenu in Vietnam and so I feel in a good position to completely agree with you on their service - they did not put a foot wrong.

Beoordeeld met 5 van de 5 sterren

Great travel organisation

We were recommended Responsible Travel by friends to help us plan our family holiday to Costa Rica (or Sri Lanka - Responsible Travel helped us consider both options). We had an amazing holiday and like their sustainable ethos so recommend them to others!

1 april 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi there. Thank you so much for taking the time to write a review for us and I do hope you and your friends shared our "recommend a friend" discount?! It is wonderful to hear what a great time you had and that you like what we are trying to do - ensure that there is a positive impact for local communities and/or nature in all our 6000 trips. We look forward to helping you again in the future and please do remember your loyal customer discount. Best wishes Tim

Beoordeeld met 5 van de 5 sterren

Great experience!

We had a great experience with Responsible Travel from start to finish. They were always incredibly helpful and responsive, recommending several trusted local operators until we finally chose The Folk Tales, and we definitely didn’t regret it.

They were present and supportive throughout the whole process, during the trip, and even after we returned, checking in to ask how everything went. Truly excellent service and highly recommended!

30 maart 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Giovanni. Thank you so much for your kind words and for your feedback on your trip. It sounds like you had a great experience and we look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Organisation

Organisation excellent

30 maart 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Thank you David and we hope we can help you again in the future with your next adventure

Beoordeeld met 5 van de 5 sterren

Fantastic Tour of Tasmania

Through Responsible Travel, which provided a quick and easy to use service, we found a fantastic tour of Tasmania with Tasmanian Odyssy which took us to many out of the way and interesting places and gave us the opportunity to see lots of wildlife. All of the places that we stayed were run by locals who provided a fantastic and friendly service at some really lovely locations. We had a truly wonderful holiday.

1 februari 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Nicola. So lovely to read you had a truly wonderful holiday. It means a lot to us. It is also great to hear to hear you got the chance to see so much wildlife and that your trip benefited local communities. We are here ready to help you with your next adventure.

Beoordeeld met 5 van de 5 sterren

Excellent service

We contacted Responsible Travel to plan a trip to Patagonia. They suggested Travel Differently who took care of all the trip details and booked us wonderful hotels and trips using local guides etc. Everything was planned to the last detail and the local support was also excellent. Both Responsible Travel and Travel Differently are highly recommended!

6 februari 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Thank you so much for this lovely review! We are so pleased that your trip went to plan and you felt well supported. We have many other excellent partners and we hope that we can help you again in the future.

Beoordeeld met 5 van de 5 sterren

Winter Adventure holiday

My family and I booked a winter adventure in Slovakia. I had never heard of Responsible Travel and was a bit nervous booking initially. I can safely say they are a very professional company with a great team. I would have no problem with recommending or booking with them again in the future.

14 februari 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi there and thank you for taking the time to write a review for us. It really means a lot to us and helps spread the word that there are travel companies out there who not only care about customer service but also the local communities and nature who should be benefiting from tourism. We look forward to helping you again and please do remember your loyal customer discount.

Beoordeeld met 5 van de 5 sterren

A great volunteering experience

A great volunteering experience. We saw all sorts of wild animals, some very close to. We prepared food and fed many of them and helped clean enclosures and waterholes. The social interaction with all ages is friendly, as you are all there for similar reasons and have a common interest. The food was good and the accommodation clean s as nd comfortable. A tremendous way to get close to many wild animals one normally only sees in wildlife films.

3 februari 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Nicola. We are so pleased you had such a rewarding volunteer experience and we have nearly 200 volunteering trips on Responsible Travel so we hope we can help you again in the future.

Beoordeeld met 5 van de 5 sterren

An excellent service with original destinations

Very responsive and really good at listening to what your priorities are when travelling.

23 december 2025
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Anne. Thank you for taking the time to write a review for us - we really appreciate it. We do try to be as responsive (and responsible!) as we can and get back to customers quickly and we hope we are easy to contact by phone without you having to hold or choice numerous options. It is good to hear you recognise us as good listeners. It seems to be an increasingly rare skill to have and for us, we see it as essential as we have so many trips and we need to understand what customers want from their holiday before we can start making recommendations. Thank you again for your time.

Beoordeeld met 4 van de 5 sterren

An adventure around Ecuador

As a treat for my 50th birthday, I went to the Galapagos Islands and the Ecuadorian Amazon rainforest, all arranged by Travel Differently - a partner firm of Responsible Travel.

It was all satisfactory, but there are some things that I would have liked to have known before I arrived. It would have been helpful to know that snorkelling was such a big factor of the six night cruise. Although I do not like snorkelling at all, I would have taken my own wetsuit and goggles for swimming had I known that so much time would be devoted to that activity. I may even have reconsidered that portion of the trip, because I don't really like swimming either, and it never occurred to me that snorkelling would be part of the itinerary. Also, I was aware that Breakfast, Lunch and Dinner were included on many of the days, but I did not think the meals would be so extensive. I am happy with breakfast and some good coffee, and light snacks for the other meals, but this trip included three course evening meals served at a late hour, which I am not used to. The cuisine was prepared by highly skilled chefs, and tasted amazing, but that is not something I look for in a holiday. Again, something I wish I had thought to consider before booking.

The Galapagos Islands are, of course, beautiful and full of a diverse range of flora and fauna, but be aware that you may see the reality of survival (or not) first hand.

Take some good mosquito repellent for the rainforest!

I LOVED being in the Amazon rainforest and I wish I had spent more time there. Omar, our guide, spoke excellent English, and is so knowledgeable on all aspects of nature. It was a delight and a privilege to be guided around such a stunning part of the world by someone who has such enthusiasm for the rainforest and all who dwell within it <3

With regards to travelling responsibly and giving back to communities, with the high prices in some of the gift shops, I hope that the holiday benefited the local people by contributing to their income. It is hard to say if environmental impacts were reduced as a result of my holiday because I imagine a good amount of fuel was consumed in dinghy rides along the coastlines of the Galapagos, which would not have happened had there been no tourists. However, the more people who are moved by these experiences to tell others what they've seen and heard first hand. the more it may increase awareness of the need to support conservation.

I would say that everyone has been helpful and friendly, so keep up the good work!

13 januari 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Carolyn. Thank you so much for taking the time to give us such a detailed and thoughtful review. We will of course make sure that our partners see this too so that we can learn for future trips. It does sound like you had some amazing experiences, particularly in the forest. We do work hard with our partners to make sure that all our trips do have a positive impact on local communities and or nature and you can see this on each holiday page on our site.
I do hope that we can help you again in the future with your next adventure.

Beoordeeld met 4 van de 5 sterren

Extra charges by local agent but a full refund by Responsible Travel

Responsible Travel‘s business model is that they recommend a local travel organisation in the country that you wish to visit. In our case, it was one called Nikena Eco Adventures in Montenegro. A fixed price in advance was offered of which I paid the deposit through my British bank, paying the standard. SEPA sender’s fee if £5. Nikena wanted to add a significant amount in additional bank charges and became unpleasant when I refused to pay more than the contract price. However after some correspondence Responsible Travel offered me a full refund of the £756 deposit that Nikena had demanded. So very correct and ethical treatment. I would only add that a fixed amount in GBP payable directly to Responsible Travel rather than a foreign currency and unspecified local additional charges would be the most secure.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Richard. I was so sorry to read this review and you will see from this page that it is very rare for a customer of ours to not be happy with their trip and our service. I have emailed you separately to make sure that you are not out of pocket and any extra charges will be fully refunded. Apologies again

Beoordeeld met 5 van de 5 sterren

Trustworthy that Responsible travel will recommend the travel agent that is puts sustainability as a priority.

You know when you are recommended travel agents to the countries you are interested in visiting through Responsible travel, the holiday agent has been rigorously researched to be responsible in caring for the environment, people & communities they recommend for trips. I have found this when I booked trips with both Wildfrontiers & Exodus adventure travel.

19 februari 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Patricia. Such a lovely review for us to read - thank you! We try hard to make sure that the trips on our site are not just great and enjoyable adventures but also ones where local communities and nature benefit. We are so pleased this came across with the trips you have booked with us. Thank you for your loyalty.

Beoordeeld met 5 van de 5 sterren

Prompt service and many options

Prompt service and many options.
I love that the agency puts responsible and sustainable travel top of its offer. They found me a wonderful travel partner to organise an incredible holiday to Ecuador and the Galapagos.
If you care about how you travel, not just where and why, then use Responsible Travel.

26 januari 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Thank you so much for taking the time to write a review for us and for your kind words. It is also so wonderful that you see travel the same way we do - that if done well it can have a very positive impact on local communities and nature. We look forward to helping you with your next adventure.

Beoordeeld met 5 van de 5 sterren

They were our route to a fantastic trip…

They were our route to a fantastic trip to see Snow Leopards. Everyone on our trip had used them before and spoke highly of them and the small organisations they work through.

18 januari 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Chris. Thank you so much for taking the time to write a review for us and how wonderful to see snow leopards in the wild! We look forward to helping you with your next adventure and please do remember your loyalty discount.

Beoordeeld met 5 van de 5 sterren

Thanks to Responsible Travel

We had successfully used Responsible Travel in the past to help us source a good independent travel company for a group tour in SE Asia. Recently we asked if they could do the same for an unusual itinerary in India. They explained why we’d have to go bespoke and immediately put us in touch with three small companies, all of whom made suggestions and quoted. We chose Bespoke India and couldn’t have been happier. Responsible Travel were excellent at understanding our needs and making the best possible introductions. I find myself recommending them to anyone I know contemplating travel abroad.

10 januari 2026
Review zonder uitnodiging
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Antwoord van Responsible Travel

Thank you so much. This is so wonderful to hear and we are so pleased you had such a great trip to India following on from your trip to SE Asia. We work hard to handpick our partners and work differently from other travel companies in that we believe you are best speaking to them directly. We are so pleased this worked so well for you and we look forward to helping you again in the future.

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