Responsible Travel Reviews 

OMG I am so disappointed with Responsible Travel. I contacted them twice on the phone. The first time they did not ask for any of my details, which I took in good stride, thinking they do not have a pushy selling technique, which deffo appeals to me. However then I called them again making a more specific inquiry about a trip and they promised to get back to me to answer questions they could not answer on the call. There was no follow up email, which I put down to them noting incorrectly my email (although they checked it three times). Suddenly out of the blue a marketing email lands in my inbox, which I did not ask for. So they do have my email! They also have a bizarrely relaxed way of dealing with customers at the point of inquiry, which leaves little faith in how they are going to deal with me later on or if there is a problem.

We have used Responsible Travel before when travelling to Tanzania, so they were the perfect choice when we decided to visit Romania. it is helpful knowing the companies they work with follow the same ideals. They put us in touch with Absolute Carpathian and responded quickly to all our queries which definitely helped the booking process.

Helpful advisors when choosing a trip and easy to book. Really good information before the holiday.

Matched us perfectly with the holiday we wanted. Will definitely use them again

Excellent walking holiday in the Golfe du Morbihan arranged through Safran Tours, discovered through Responsible Travel. Seamless planning adjusting to our needs. Look forward to discovering more holidays with a light footprint through Responsible Travel.

Responsible Travel took all the effort out of searching for that all-important get-away. Not only did they come up with an interesting selection from which to choose but all were, importantly, eco-friendly holidays.
Cruising the Western Isles of Scotland was a magical experience. From our meeting at the Marina to the goodbyes at the end of the journey we felt very 'at home', so relaxed and comfortable and the food was 'simply amazing!
We would never have discovered 'Argyll Cruising' without the help of the friendly Responsible Travel staff. Thanks to all the team.

I only had a few days to spend in the Atacama Desert, and Francisco was the best partner to help me to make the best use of the time. We have been in touch daily before my arrival, and he adapted the programs with great flexibility based on my interests and my changed travel plans. In an extremely short time I visited the Red Rocks, the salty lagunes and did sandboarding, and had a stunning night with 2 astrophysicists observing the night sky and discussing astronomy. Francisco made sure that i did not need to care or worry about anything, just enjoy the experience. Everything went smooth and on time, he was constantly attentive and a great communicator, the hotel booked was of best quality, the transfers were always on time and the programs were top notch. I can fully recommend his services and cant wait to come back to explore more.

Hi, you Recommend responsible travel. Just back from a fantastic holiday in the is in Ponta Delgada whale watching. We saw many types of dolphin and whale but most spectacularly the blue whale. Thank you to all the staff at the whale and dolphin connection, especially Carina. Thank you to all the staff at Futurismo who works extremely knowledgeable and always respectful of the animals. I highly recommend this holiday.

Outstanding customer service in arranging our independent trip to India for tiger safaris
The trip was arranged through Chinkara Journeys who did a fantastic job with such attention to detail meaning we could fulfill a trip of a lifetime

Our Guide, Abdellah (Intrepid), was passionate about his country and focused our attentions towards local services, people and products - we were even invited to dine with a Berber family. I am richer for my experience in Morocco

Very helpful company with a wide range of holidays on offer. I feel confident that holidays listed by Responsible Travel will try to minimise environmental impact and will help local communities.

Responsible Travel explained in detail how they operate and put us in touch with a few Travel Agencies in Greece who all sent itineraries to enable us to choose which Agent

From Angie who arranged our Eastern Algarve Mini break to Mark and Angus who set us up with everything we would need for a 3 day self guided trip everything Algarve Bike holidays did for us was excellent. They were very flexible and accommodated all our requests. All hotels had pools and the complementary water bottles and cycling tops were a special touch.

We had a lovely self-led 7 day cycling holiday on ebikes, taking us from Loulé near Faro across the Algarve to Carrapateira on the west coast and finally to Lagos. Bert of Cycling Holidays Portugal supplied our bikes, gpx files for our routes , very thorough notes and transported our luggage between hotels. We had great fun

Responsible Travel with their partners put together an amazing trip for us in South America visiting Peru Ecuador and the Galapagos. Starting in the Amazon and finishing in the Galapagos with city tours and the opportunity visit and immerse ourselves in local communities gave us the perfect blend of adventure, culture, wildlife encounters and relaxation. This was a a holiday experience that has given us incredible memories and we are so grateful and impressed at how smoothly it all went.

Two friends and I have just returned from walking part of the Northern Camino and Picos mountains in Northern Spain. The trip was exceptional in so many ways. In particular I would highlight the thought and care that went into planning the itinerary, the quality and locations of the hotels, the smooth running of the travel arrangements, including baggage transportation and taxi rides, the friendliness of all the people we encountered and - above all, of course - the stunning countryside of Cantabria and Asturias. The contrast between four days walking on the Camino and two days spent in the Picos di Europa made for holiday with so many memories, which will last for a lifetime.

This was our first holiday with responsible travel, but it certainly won’t be the last.
Magic hill holidays planned our North Camino and Picos walking holiday impeccably. The varied hotels were mostly outstanding. We encountered helpful staff at every hotel and most offered delightful views and delicious food. A vegetarian/ lactose free diet was well catered for. Each day we looked forward to discovering where we would stay and enjoyed the chance to swim in the sea or a pool at most places.
Magic hill used the magnificent historic buildings and stunning landscapes to tailor a delightful holiday, where each day seemed even better than the last.

I have made a few enquiries with Responsible Travel and they have always responded quickly.
They were advertising a photo holiday I was interested in and they responded quickly and referred me on to the provider. I know it’s all automated but I was then Responsible Travel’s customer and I got the ‘have a great time’ and ‘welcome home’ emails they sent. I speedily answered their review request, which unfortunately not a good review, and got the standard automated cheery thank you, your comments are very important to us’ response. After 24 hours without a true acknowledgment of my complaint I emailed them with the same information and am so very disappointed that almost a week later I still haven’t had at least an acknowledgment of my complaint. It’s one thing to deal with the good times well, but a true measure of worth is how they deal with the ‘didn’t meet expectations’. Now, sadly, neither the holiday they sold me nor their response to my comments have met my expectations.

Two days later - Responsible Travel have now acknowledged my email and are in the process of looking into it and taking action to ensure the holiday offered is up to the standard expected. Thank you.

We have now used Responsible Travel several times and they have always managed to fulfil our requirements perfectly. Responses from their recommended tour operators have been swift and the choices we have made have worked out extremely well. Their partners abroad all perfectly fulfil the ethical/ conservation-based requirements which we want and expect.

This is the 3rd time I've used Responsible Travel. Each time they have been super friendly and helpful and came up with 4 or 5 suggestions to fit my request. All the holidays I have booked have been excellent.