Revive Superfoods Reviews 1.600

Love the variety and easy to manage plans

This is the worst company for customer service. Do not purchase anything from them. Full of excuses and doesn't care about anything but getting your money. Scam!!!

Placed an order, but when I noticed a week later that I was charged again (but for twice the amount for the same order) I tried to cancel the order the same day I was charged. They refused saying orders must be canceled a day BEFORE the charge is processed, wtf?

I’ve been ordering Revive smoothies for years. Very convenient and healthy. Appreciate all of the vegan varieties. Thank you! 🍒🍓🍇🍎🍑🍊🍋🍍🍌🥑🍏🥝🥭🥥🍋‍🟩🥬🌱

Obsessed, recovery in a cup 🥤 :)

I'm so glad I gave this a try! Great product, service, shipping!

I have been receiving weekly, 7 Revive frozen superfoods.

Something has changed in past 3 weeks. I am receiving my weekly shipments with all 7 melted. I don't think that is healthy as they have completely melted.

I had to throw them out. Just received my weekly shipment and all 7 are completely melted.

I am canceling my orders and going to my credit card company to dispute.

No effort to keep them frozen as they used to do.

The smoothies are delicious, we certainly have our favourites. Very easy. Great variety

The ability to contact help is not so great

Recommend Revive add the ability to suspend the whole account vs having to go in and suspend each order. I know it’s on me to skip orders but remembering to is a pain. I’ve had boxes delivered that I was on vacation for.

I'd give negative stars if I could. I should have know better. I decided to try one box. they signed me up for a weekly subscription without indicating in any way that is what I was signing up for. I tried to cancel, and every time I get a recording telling me their business hours can be found on the last page. (1. Last page of what?, and 2. I get this message all day every day of the week!) Any business who takes my $ hostage can't be a good business, and apparently doesn't have any confidence in their product being good enough for repeat business!

The company is horrible. There is NO option to cancel on the app or the website. I finally had to use the chat to cancel and then had to call to verify I was cancelling. This is a company I will NEVER order from again.

I absolutely love the product but there is no way to contact any form of customer support. On average there are shipping issues with 3 out of every 10 orders. They do not care. I have received other customers orders (from a different state!) and they do not care. They will not help.

when you want to cancel , you need to call into the loyalty department? Just cancel my service?

Horribly predatory company. Absolutely no warnings of upcoming orders. In order to cancel, you have to find their buried phone number and call during limited hours.

I am very opposed to signing up for ANY kind of recurring subscriptions. When I ordered the initial 7 smoothies, I just wanted to try them....seemed convenient. The smoothies were mediocre at best. To my surprise...another box showed up a week later and I was charged $75. I was incredibly careful when I initially ordered the first ones to make absolute sure that it was no kind of recurring thing. I literally could not find anything that indicated that so I thought that I was safe.... not the case! You cannot cancel easily on the website...they make you follow up with a phone call to their "loyalty department". If my card is charged again I will raise hell!!!!!!!!!

First off, the smoothies themselves are super overpriced and not that great of quality. I have used many other food box subscriptions and the storage of the product is not great; often becoming simply blocks of ice, that can be damaging on the blender.

Secondly, they charged my account and sent me product I did not order, even though I had not placed an order in over a year and had been consistently skipping shipments the entire time. I still had credits on the account, which is the only reason I left it active, but I had very intentionally been skipping orders because I had not even finished the smoothies I already had.

When I contacted customer service about the charge, I was told they would only offer account credits, not a refund, because the product is “perishable.” That response is completely unreasonable when the charge was unauthorized. I do not want credits for a company I no longer intend to use, especially after this experience. On top of that, out $100 I did not budget for.

I refused the shipment and told the shipping company to send it back because I had not ordered it. Then, when I disputed the charge, Revive apparently claimed that I “skipped the order after it was placed.” That makes no sense given that I had been skipping orders for a year straight and did not authorize this shipment in the first place. Because of how their system works, my credit card company would not reverse the charge.

So I am out about $100 and have nothing to show for it.

On top of that, the smoothies are overpriced, taste poor, and are basically just expensive blocks of ice. Between the product quality and the way this company handles billing disputes, I would strongly advise others not to order from them. They do not advise of upcoming orders to allow for a "skip" if there is a mistake that happened or to allow you to even pick the smoothies you want. They simply charge and ship then claim its "perishable" so too bad, no refunds.

If you have a busy schedule and do not have time to always eat well or make nutritious meals, do not opt for this company because your busy schedule will not mesh well with their billing / shipping practices, and even when you are diligent and skip orders, their system will charge you anyway. Any somehow their "subscription" model allows them to get around credit card disputes.

The product is all right way too expensive for what it is have the containers came broken and leaking shortly after my initial order I was pretty sure I cancelled my subscription that just the other day I received an email from them saying our order is on its way so looking back on the website it didn’t work when I cancelled it obviously and they make you call to cancel. You can’t just cancel online. They are very shady on how they operate. They don’t send you an email prior to your subscription being sent in build like lots of reputable companies. They wait until they build you and it’s shipped before they send you an email so therefore you can’t cancel it and or get your money back shady business practises too expensive

OMG i just placed my 1st order, super excitedddd

Didnt even have time to try before next full price 7 arrived at $10 per 7 shakes. Then you have to buy coconut water and almond milk. To cancel
Is a nightmare!
Don’t buy!

Tried to cancel twice as we did not like the product. Was charged again anyways. Told them we CAN NOT use the product, but they didn't care and would not cancel. Had to try AGAIN, with no fix. Nothing says American consumerism like forcing someone to take something they can't use... just to make a buck. DO NOT TRUST THIS COMPANY!

If I could leave no stars I would! Do not purchase from this company unless you want your bank account drained. I had changed my subscription 2 months ago to ship on April 28th. They charged me on 3/26, stat8ng that was tge designated ship date. I tried to cancel the subscription on their website. Once clicked a number pops up and says that I can't cancel online and that I needed to call the number. I call the number and the office is closed. I sent 2 emails to customer service after that. I never received a response back. I then called the number the following morning and the woman said that she never received it.