If I could give negative stars
If I could give negative stars, I would. This management company, has clearly got to be the absolute worse PM in the entire state of CT, if not the entire country. Dealing with their continuous incompetence has forced me to sell my property due in part by the neighborhood going down the toilet after my acquisition and their inept approach at managing my property. If you don't mind going through the following, then please do hire them:
1) Failing to tell a tenant to open his own electricity bill while leaving it under my LLC, forcing me to pay $2177.17 for his usage.
2) Accumulating $1812.96 of electricity charges for an empty apartment. The usage mysteriously spiked on its own to over 3000 kwts in the winter. It takes a person living in there to cause this spike. They later tried to blame Eversource which took the meter to a lab because they claimed it was faulty. It was NEVER faulty. It came back with an accurate reading.
3) Charging me a flat fee regardless of the units filled, instead of the 9% from incoming rent as stated in the agreement.
4) Intercepting a check for a tenant and taking $300 from it and not telling me about it, hoping I wouldn't notice the lower rent.
5) They paid $812.96 to a collection agency with my money with no explanation given for what it was. No receipt. 0 communication
6) The security deposits that were transferred back to me to pass on to the new owner were put into the portal causing charges to eat away at them. I had to use my own money to replace them.
7) When I announced I was putting the building up for sale, only one out of 4 tenants paid their rents. The others suddenly stopped paying. Did they pay Revolution directly pocketing my money? Remains the question.
Tom Kopchick, the owner, supposedly took over this company from the Faraci's but knows absolutely nothing about how to manage properties. He instead got upset because I didn't fix things often so that he can make his money. He's the kind that would take a sledge hammer to a wall and blame it on the tenant just so he could make money off of the repair. He quoted me $15K to fix my driveway which he destroyed with his plow, when other quotes came in at roughly half the price. Most other PMs mark up their repairs at 10%. He marks them up much higher and provides "descriptions" but no actual receipts from the supplier. They select which emails and texts they'll answer, while ignoring others. They'll say, I'll handle it or I'll take care of it and you never hear from them ever again. He has no clue who he hires. He assigned Jennifer Talley to manage my property. A disgustingly rude person who slept with another client's tenant and spends more time on her nails than doing her effing job. She stuck her friend in my apartment and because they had a fight, the woman stopped paying rent. She lived for 7 months for free in my apartment because it took an unusually long amount of time to evict her while it took a lot less with others. She ended up abandoning the building and never paying a dime.
Tom claimed that govt programs would be more reliable, yet kept me waiting for several months because it took them forever to provide the funds. I finally had to tell him to just get anyone to fill the many vacant units because I was hemorrhaging money. I still had to pay the mortgage out of my own pocket to keep from defaulting on my loan. I didn't get into real estate to run charities. I shouldn't have to choose between self managing my own building because property managers are all thieves. There are great ones out there, just not the one I came across. If you don't care about your property and don't mind paying the full mortgage for it while you run a charity with non-paying tenants, then by all means, please hire them. They will milk you dry