Rho Reviews 50

terrible experience with their support team. they respond quickly, but nobody has any answers and the replies do not help solve issues. seems very low cost support team that can point you to FAQ but not further. Frustrating, could not get help I needed so moved on to Mercury.

They don't request any documents, they don't give proper answers, and every single day they say the issue will be resolved within 24 hours. I strongly do not recommend this solution to medium-sized and large companies.

At first, everything went smoothly as if they just wanted me to open the account. Then I was surprised when they suddenly requested additional mandatory documents after I had already created the account and started using it.

Those documents were not available to me, and I clearly explained why, but they didn’t try to understand and simply closed my account.

I understand that there are laws and regulations, but it would have been much better if they had informed customers during registration about the exact documents required, instead of wasting our time later.

Customers deserve respect and transparency.

Love this product! Energy levels increased. Feeling so much better. I am traveling to Europe in October any chance of 3oz travel sized bottles?

Rho presents itself as a responsive and accommodating banking partner, often telling applicants exactly what they want to hear. Encouraged by a promising initial conversation via their chat service, we proceeded with the application process several days ago with the intention of opening an account as a sole proprietorship.

The chat representative assured us this would not be an issue and scheduled a Zoom onboarding call, which appeared to go smoothly. However, upon receiving the formal online application, we noticed discrepancies between what was discussed and what was required. When we reached back out for clarification, we were referred from Mary to Maya at Rho.

Unfortunately, Maya failed to respond for 30 minutes and ultimately dismissed our application, stating that Rho does not support businesses like ours—despite previous assurances. This experience raises a broader concern: How many other commitments does Rho make that it ultimately fails to honor?

Incredible customer service, and the DEFAULT bank for startups. Rho makes banking a gazillion times better than any other bank we've worked with. Payments are a breeze, accounting is much easier. Just all around a really well built product.

connor has been really helpful with my startup

We've been working with Rho and the experience has been nothing short of excellent. Their team is incredibly responsive, attentive, and genuinely invested in our success. Rho blends innovative, user-friendly technology with a human touch. It's rare to find a partner that balances cutting-edge fintech with such a thoughtful, personalized approach to banking and problem solving. Highly recommended for any business looking to streamline financial workflows while building a trusted, long-term relationship.

Love these guys, super responsive, software works great, and super accommodating. Big fan.

Really great UI, amazing team - we recently moved over to Rho as our banking/credit card/bill pay solution and couldn't be happier.

My experience using Rho so far has been great. They have excellent customer services and are always making sure we are well equipped to run our business from a banking perspective and beyond.

10/10 Recommend! Working with the team at Rho has been incredible from the very beginning - they work super closely with you to get your onboarding just right! This makes a massive difference over other banks and spend management tools we used before switching. Love working with the team - you wont be disappointed if you switch!

My experience with Rho has been exceptional. Their customer service consistently goes above and beyond expectations - responsive, knowledgeable, and genuinely helpful. The perks they offer provide real value for our business, and their instant feedback mechanisms make it easy to resolve any questions immediately. Overall, Rho has proven to be an outstanding banking partner that truly understands the needs of growing businesses. I highly recommend them to any company looking for a modern, efficient banking solution with a personal touch.

Especially if you like to sleep well :) re: 8sleep promotion

Superior customer service and they always make it super easy. My only regret is not using them earlier!

If you want a modern startup friendly banking experience built by people who actually get it, just stop looking. We love Rho, the team, the product, we switched from Brex and couldn’t be happier.

Absolutely unparalleled support. 11/10.

Rho is fantastic and a great partner to Eragon.

We've been using Rho as our credit card program for the past 11 months, and we couldn't be happier. The user interface is as friendly as it gets. Our admins and users praise the program/system frequently. We've had it connected to QuickBooks and now have it connected to NetSuite. It shaves off hours from our accounting team's work.

Love the team & product. They have been amazing to work with and best customer service around

Rho has been amazing to work with. They've gone way beyond what you’d expect from a bank. always showing up with support, resources, and real advice when I needed it. They even connected me with investors, which made a huge difference. Plus, their app makes managing everything super easy and stress-free. Honestly can’t recommend them enough if you’re building something and want a banking partner that's actually in your corner.