Fantastic service!
I had an emergency situation when my alarm system suddenly went off one evening and I couldn't switch it off. I reached out to Riccolo for help. I was panicking as it was late evening and my dog was reacting badly to the loud noise. They were so calm as they tried to guide me through on the phone. When that didn't resolve the issue, they came out to me incredibly promptly and the fault was fixed efficiently. On top of that, they made recommendations that would help me control the system better and took the time to show me how to use the functionality and explained what I needed to do moving forward. It gave me a real sense of confidence in the system and in their service. Highly recommend Riccolo!








