I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... Toon meer
Bedrijf heeft geantwoord
As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... Toon meer
Bedrijf heeft geantwoord
This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
4A York Place, London Road, BA1 6AE, Bath, Verenigd Koninkrijk
- 0333 900 0088
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Good advice and quickly delivered.
20 februari 2026
Antwoord van Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent customer service & culture
I phoned the Bath branch to check if they had a particular radio in stock. Fred told me that they didn't but he ordered one in for me. It arrived quickly and I went to collect it - they were even happy for my nervous dog to attend. Whilst in the shop, I asked for some help with TVs which was given very patiently - considering my huge lack of knowledge! Customer service was amazing and I shopped there largely due to the culture and the business being employee-owned.
20 februari 2026
Antwoord van Richer Sounds - Bath
Thanks for your 5 star review, we look forward to seeing you again next time
Good product
Good product - in stock at the shop
Good price
Friendly and knowledgeable staff
21 februari 2026
Antwoord van Richer Sounds - Bath
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
All needs were listened to and met in a short timemymm
My Richer Sounds man worked out what was needed and between us we settled what met demands.
A couple of snags were sorted including payment requirements. All was done very swiftly.
Thanks !
18 februari 2026
Antwoord van Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Antwoord van Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Oberon 3 speakers
Good service in store and quick delivery. Speakers sound very good mounted on their stands. Have since purchased a new amplifier and they sound even better. Very happy with my purchase.
3 februari 2026
Antwoord van Richer Sounds - Bath
Thank you for your wonderful feedback
Long time Richer Sounds customer
I have brought HiFi from various Richer Sounds branches over 30 plus years, and have always found them to be very knowledgeable, not patronizing and always offer the best price. This is all true for the latest purchase from the Bath branch - thank you!
16 februari 2026
Antwoord van Richer Sounds - Bath
Thank you for your 5 star review, it’s lovely to read your comments.
Antwoord van Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Antwoord van Richer Sounds - Bath
Thank you for your 5 star review!
Antwoord van Richer Sounds - Bath
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds in Bath.
I have used Richer Sounds in Bath for the last 8 years and have always found them to be honest and helpful as well as very knowledgeable about their products. The most recent purchase was a 43" QLED television for my brother in law who has special needs. I explained this to Sean and he recommended this particular TV because it comes with a 7 year guarantee and because it is quite straight forward to operate. As always, great service from Richer Sounds. I never go anywhere else for my TV or HiFi equipment. The TV itself was easy to set up and has great picture and sound quality. My brother in law has worked it very quickly.
13 februari 2026
Antwoord van Richer Sounds - Bath
Thank you for your wonderful feedback
A good experience
It makes a change to enter a store and the staff know what their talking about. Well done lads.
19 februari 2026
Antwoord van Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
LG OLEDTV
Online experience good and intuitive to follow. Sean in the Bath shop served myself and was extremely helpful and knowledgeable.
9 februari 2026
Antwoord van Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Denon AVR Purchase
I purchased a Denon AVR. I phoned before going over and was given very good, helpful information. I drove to Bath the following day, the store was easy to find with parking at the rear. I had a couple of questions regarding my purchase, which were answered helpfully.
10 februari 2026
New Turntable
I explained my situation and RS were able to give me good advice and suggest a turntable which was sent next day. very happy.
9 februari 2026
Antwoord van Richer Sounds - Bath
Thanks for your 5 star review, we look forward to seeing you again next time
Very pleased I visited Richer Sounds in…
Very pleased I visited Richer Sounds in Bath. Tom was very helpful in updating me on latest options. Purchased a Cambridge CD player that was compatible with my current system. Parking available at back of store made collection on my way home, a couple of days later very convenient.
5 februari 2026
Antwoord van Richer Sounds - Bath
Thank you for your wonderful feedback
Good knowledge of products and…
Good knowledge of products and understood what I needed.
4 februari 2026
Antwoord van Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Knowledgeable salesperson who provided…
Knowledgeable salesperson who provided tailored advice for our specific situation. Attentive and non-pressured follow up. Genuine first class client experience.
5 februari 2026
Antwoord van Richer Sounds - Bath
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service and knowledge
Outstanding knowledge from the team in Bath.
Really helped me choose the right set of headphones.
Thanks so much. It was a real joy to shop in the store.
4 februari 2026
Antwoord van Richer Sounds - Bath
Thank you for your 5 star review, it’s lovely to read your comments.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.