Richer Sounds - Cheltenham Reviews 

Excellent sevice from Jason, all staff were very friendly and helpful . Must not forget Andy from Sparkes he was so kind and did not rush, did all setting up of the TV for us. Would think Richer Sounds and Sparkes are a great partnership.
Sheela Greenway ( satisfied customer)

Good clear advice, not only from the person dealing, but from other members of staff too in connection with a technical matter. Also very helpful in checking that my hearing aid bluetooth connection worked with the TV.

Would recommend to anyone as a great experience and price. Collected from store in Solihull, very good service. When I got the earbuds home, one was not working (manufacturer’s error), great service from Cheltenham branch who replaced them immediately. Very pleasant staff as always. Great help offered.

First rate company in every way,Knowledgeable staff and great customer service .

Helpful customer service and exactly the products I wanted at a reasonable price. The only downside was that I was not told that I would need a connecting cable to link the devices I purchased. Delivery was quick and efficient.

Visited Richer Sounds in Cheltenham to enquire about a streamer with a CD player. Spoke with Richard who suggested I look at the Eversolo play CD edition. No sales pressure whatsoever simply good solid advice. Returned a few weeks later and purchased the item along with Dali speakers. Delivery took one week. Now installed and very happy with sound and quality.

Supplied just what I wanted and at a very good price.

I wanted to buy an Audiolab 7000A amplifier and the Cheltenham branch had one that a previous customer
had tried out but had rejected it so I was able to buy it
at over £100 less than its list price. Since then I have listened to music using most of the inputs both digital and analogue.The sound quality is superb even legacy
sources like my cassette deck sounds great. Highly recomended.

Purchase of TV at Cheltenham. OAPs, knew what we needed and Mandy (known from previous purchases and very helpful) checked options and a TV bought without further ado. Delivered as arranged. Great service!

I got unexpected good information and advice which worked well

Great team, great kit

Friendly and knowledgeable staff!

It all works well thank you
Am pleased with the products

Shop/demo of kit was great, staff at Cheltenham very helpful.
Only letdown (which I don’t hold Richersounds directly responsible for) was my amp delivery arrived a day late when I had taken time out to be available on the arranged delivery date (FedEx were the issue- Leak use them it seems, to courier their goods)

I popped into the shop to discuss my purchase with your team, before progressing with the order. Excellent service as always

Buying is very easy with knowledgeable staff. Delivery was quick and the whole experience was very easy as always. Prices are good and some were much cheaper than local and big stores.
Have used Cheltenham branch for many years and would use again next time I buy.

Friendly and knowledgeable service. Item was not in stock but the store order for us and phoned the next day when it arrived.

The staff in Cheltenham was quite knowledgeable and very attentive. Very pleased with both the service and the quality of the products they carry (Focal).

Fantastic customer service staff were very helpful.